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Traveller (194)
Room & Suite (66)
Dining (32)
About
Location
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Value
In a beautiful location in Marina d'Agrò overlooking the sea and with an amazing view over the bay of Taormina, the Crystal Sea Hotel is a modern structure offering its guests every comfort in a peaceful atmosphere.Its quiet and protected position makes it the ideal destination for a relaxing holiday, but at the same time the short distance from Taormina (7 km) offers the possibility of a charming social life.All the 39 rooms have a terrace overlooking the sea and are fully equipped (hairdryer, telephone, satellite television, mini bar, air-conditioning, safe).Also available for the guests: swimming pool with solarium, restaurant and bar with terrace over the sea, shuttle service to the nearby beach (1 km) and to Taormina.
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Property amenities
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Location
Full view
46Car recommended
Grade: 46 out of 100
17Restaurantswithin 1 km
3Attractionswithin 1 km
Reviews & more
270Reviews
257Photos
2Q+A
16Room tips
Traveller rating
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Popular mentions
Comfortable room and a great location for pool boy that’s about it The breakfast at the hotel is a joke / cold coffee ( as only one jug on a warmer services all guests) and core items run out regularly ( cheese , tomato ,local bread ,cereal ) and if that’s not bad enough
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 26 Sep 2018
Dear John, Thank you for choosing Crystal Sea. We are pleased to see that you liked your room and our nice pool area with its private and quiet sunbathing terraces. With pleasure we provide free pool towels to our guests. Each evening we send the used towels to the laundry, who usually brings them back in the morning and before our pool opens. In your case according to our information the towels were delivered with delay from the laundry and this caused this very unlucky situation, which we kindly ask you to apologise and to rate as an exception. Please be sure that we will carefully follow up your remarks concerning the restaurant, which is rented to an external company. Everywhere, where people are working, mistakes can happen. The question is only: How to solve such mistakes? We agree with you that the way you describe certainly was not the best and will discuss this internally with our tenant, as we also believe in quality and want a professional treatment of our guests, especially if something went wrong and the guests give us the chance to correct mistakes. We can just ask you kindly to accept our sincere apologies. As often our guests and especially guests of our neighbour hotel arrive and leave with coaches, we cannot really avoid that this is not only visible, but also audible. Somehow all guests have to come to their hotel, somehow excursions have to be realised and somehow the guests have to get back to the airport. Also nobody wants to enter an overheated coach, because the driver switched of the motor and the aircondition. We understand that you felt disturbed and annoyed, but this is something we all have to live with. We would be very happy to welcome you again and send best regards from Sicily, Yours sincerely Crystal Sea Hotel Management
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Nice hotel near the beautiful village of Forza d'Agro. We had a renovated room. Perfect with good bathroom and great insonorisation. Calm hotel with no children. Perfect for a peaceful stay. The restaurant with wonderful view over the bay, run by a nice team managed by the
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 15 Aug 2018
Dear 19antoine, Thank you very much for coming to Crystal Sea and for sharing your experiences with other travellers. It is very nice to see, how much you enjoyed your recent stay in our small hotel and how much you appreciate the quiet and relaxing atmosphere, the wonderful seaview we have and your room. Your kind words for our entire team are a big motivation to continue giving just the best for our guests in future as well. It was a big pleasure to welcome you and we hope to see you again soon! With sunny regards, Yours sincerely Crystal Sea Hotel Management
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Great hotel with great sea view and very friendly and helpful staff! Nicely located in quiet area but close to Taormina and nice little authentic villages (having transportation is a must). Definitely recommendable!
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 14 Aug 2018
Dear Lars, Thank you very much for coming to Crystal Sea and for your feedback. We are happy to see, how much you liked our small hotel with the great views and how much you appreciate the efforts of our entire team for the satisfaction of our guests. Indeed we are located a bit away from Taomina, but a public bus station with good connections is nearby and for guests who booked with a tour operator or via our website during the day we also have a free shuttle to Taormina and to Letojanni. Of course in Sicily it's always an advantage to have a rental car for individual excursions. The car can be parked for free on our parking. It was a big pleasure to welcome you and we hope to see you again, whenever you return to Sicily! With sunny regards, Yours sincerely Crystal Sea Hotel Management
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easant hotel with spectacular views. Some areas of the hotel a little dilapidated and I would necessary rate the facilities as 4 star. We had to ask to be moved from the room we were originally given, as our balcony only offered views of the cars parked in front of the hotel.
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 2 Jul 2018
Dear Mrs. Cook, Thank you for coming to Crystal Sea Hotel and for posting your feedback here on Tripadvisor as well. We are pleased to see, that you liked our small hotels with the great views. For the mentioned inconveniences in our restaurant we ask you sincerely for apologise, as this certainly is not the standard we want for our guests. Please be sure that we will discuss this with the tenant of our restaurant in order to improve. Concerning your room, we want to inform, that all our 39 rooms have seaview, but that the view from the rooms in the higher floors of course is a bit nicer. With pleasure we upgraded you to one of our superior rooms, which have been completely renovated during the last winter. Normally the "window" between bathroom and room should only allow a view from the bathroom outside, but not from the room to inside. During the day that's also the case, at night undesired insights can be avoided by using only the small light nearby the sink. We know that this is not the optimum yet and are looking already for a better solution/ better mirror foil. We hope to see you again and send sunny regards from Sicily, Yours sincerely Crystal Sea Hotel Management
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The staff and management are very helpful and polite and the views over the sea are great. The hotel shuttle service to the beach or to Taormina town is very useful and probably better than driving as it is situated very high up overlooking the sea. Unless you want to sunbathe
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 28 Jun 2018
Dear grahamaclark, Thank you for coming to Crystal Sea and for sharing your experiences and pictures here on Tripadvisor. We are pleased to see, that you enjoyed your stay in our small hotel and appreciate especially the great views and the friendlyness of our staff. Thank you as well for your remarks, which with pleasure we will follow up within the bounds of our facilities. Our restaurant "La Luna" and the pool bar is rented to an external company, therefore it's not so easy to charge consumptions on the room. We ask you kindly to excuse the mentioned inconveniences and will discuss it internally in order to find a good solution. It was a big pleasure to welcome you and we hope to see you again soon! With sunny regards, Yours sincerely Crystal Sea Hotel Management
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Dear Myzka, Thank you for choosing Crystal Sea! During season we have a free shuttle to Taormina and Letojanni for our guests. Additional, there is another free shuttle to a beach in Taormina with which we are cooperating. The name is Playa SoleLuna, unfortunately we are not allowed to post the link to their website here, but with google you will find it. The cost is € 7,-/ person/day for sunbeds, umbrellas, toilets, showers, changing cabins, etc.. For guests who booked our hotel with a tour operator (e.g. TUI) the use of the beach is included and described accordingly in the hotel descriptions. Other booking channels (e.g. booking, expedia, etc.) do not include the use of the facilities of our partner beach. This is also not promised in the hotel description of these booking channels. We are looking forward to welcome you! With sunny regards, Yours sincerely Crystal Sea Hotel Management
0 votes
L‘hotel dispone di una spiaggia attrezzata con lettini e ombrellone in un lido convenzionato a 3 km di distanza, a pagamento. Il servizio navetta per i clienti è disponibile ad orari prestabiliti da e per la spiaggia. L’hotel dispone inoltre un servizio navetta gratuito da e per Taormina diurno ad orari prestabiliti. Si può disporre un servizio taxi su richiesta da e per l’aeroporto di Catania, a pagamento.
0 votes
Show all answers
"Ask for a sea view"
"Not underneath the restaurant"
"Make doublely sure your booking is confirmed. They don't seem to care if they overbook customers."
"Ask for room with new larger shower."
"Sea view, any floor"
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PRICE RANGE
US$ 83 - US$ 163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal sea hotel santa teresa di riva
LOCATION
ItalySicilyProvince of MessinaForza d'Agro
NUMBER OF ROOMS
39
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