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Off Muruli Road Opposite Kakamega Primary, Kakamega 50100 Kenya
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#4 of 8 hotels in Kakamega
Cleanliness
Service
Western Star Hotel Limited is situated in Kakamega town off Mumias Road opposite Kakamega Primary School. It is a short distance from Kakamega Forest that has over 320 bird species. Western Star Hotel is quite simply the place to be in Kakamega county; you will experience the epitome of timeless glamour.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Children Activities (Kid / Family Friendly)
Meeting rooms
Non-smoking hotel
24-hour front desk
Wifi
Bar / lounge
Restaurant
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Room features
Housekeeping
Room service
Good to know
Languages Spoken
English, Swahili

Location

Full view
7Reviews1Q+A1Room tip
Traveller rating
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  • 1
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Most Recent
victor y wrote a review Sep 2018
Nairobi, Kenya2 contributions1 helpful vote
Comfortable, yet affordable. Been there occasionally and i'd say they are really upgrading. A very promising hotel. The staff seem to be well trained and understand that the customer is always right. My preffered choise whenever im in kakamega.
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Date of stay: September 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eunice R wrote a review Mar 2018
1 contribution3 helpful votes
This hotel seems to be the best in the town..its dirty,rooms very dump no fresh air,windows dusty,open electric cables....Just pathetic,I even tried to change the room to get warm shower but showers not working....Generally i cant recommend anyone there.Management pull up your socks
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Date of stay: March 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from westernstar, Front Office Manager at Western Star Hotel
Responded 23 Oct 2019
We hope this message finds you well. We have upgraded our facility with modern Equipment and also well trained staff who will ensure your stay is comfortable and worth a better review. We will be liable in the event we fail to meet your expectations of us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mutui wrote a review Jan 2018
Nairobi, Kenya8 contributions5 helpful votes
It’s a promising hotel in the heart of Kakamega town, but the facility is poorly kept and the finishings wanting. Was taken around to one of the rooms and duve on the bed wasn’t clean, clear it had been reused without washing. The plumbing workmanship in the bathrooms was poorly finished and the gaps were so evident. I didn’t take the room and had to look elsewhere. Kindly work on this as well as service.
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Date of stay: January 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from westernstar, Front Office Manager at Western Star Hotel
Responded 24 Oct 2019
Greetings Mutuli, hope this message finds you well. We are located off muruli road opposite Kakamega primary. You should come and seen what we have recently done to the facility. We are fully equipped with modern facility and also well trained staffs.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Caxton wrote a review Jan 2017
Nairobi Region, Kenya3 contributions3 helpful votes
Lousy place with very poor finishes leaving wiring above the walls. The lift and the corridors were dirty with mud and dust. The shower sprinkles water in all directions and Lack proper ventilation and therefore a heating chamber at night. Further the rooms are too small and crowded. The staff restaurant staff appear not well trained.
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Date of stay: December 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from westernstar, Front Office Manager at Western Star Hotel
Responded 24 Oct 2019
You should come check us out now. We have well trained staffs, with fully equipped amenities too with a clean town.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katharina v wrote a review Jun 2016
Zurich, Switzerland12 contributions7 helpful votes
Finally a humble yet comfortable alternative to the Golf Hotel. The food is better, there is an elevator, everything is clean and functional and in case of special dietary needs one is very helpful. Views over Kakamegs are stunning if you are lodged towards the Kakamega Primary school. We were the first Muzungus - white people - as guest and will certainly return. For those who want a decent value for money and good service. A great alternative to the Golf, security is in place.
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Date of stay: June 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from westernstar, Front Office Manager at Western Star Hotel
Responded 24 Oct 2019
Thankyou. Hospitality is our core value.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Momanyi N wrote a review Jun 2016
Nairobi, Kenya9 contributions6 helpful votes
This is a newly built Hotel in Kakamega, so many people do not yet know about it. In fact when I visited, the contractor was completing the beautification of the top floors. I believe this is the reason the rates were lower compared with other good hotels in the town like Golf Hotel. The rooms are spacious, pristine and they have a lift, no need to take those steps up! White bedding was a plus for them. I enjoyed my breakfast as well, especially the freshly squeezed passion juice. They should now consider wifi. I'll definitely be back soon.
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Date of stay: June 2016
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Carry your own toiletries just in case they don't provide shampoo and/or lotion
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yeswa01, Front Office Manager at Western Star Hotel
Responded 18 Oct 2019
Guess what! we have strong WIFI now and DSTV. Thanks for the support you gave us from way before. We owe you. Customer satisfaction is our prime goal.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$27 - $27 (Based on Average Rates for a Standard Room)
LOCATION
KenyaWestern ProvinceKakamega
NUMBER OF ROOMS
50
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Frequently Asked Questions about Western Star Hotel
What are some of the property amenities at Western Star Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Western Star Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Western Star Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Western Star Hotel?
Conveniently located restaurants include Vovo Cafe, Delicato Fish Palace, and Wanda Gardens.
Is Western Star Hotel located near the city centre?
Yes, it is 0.08 km away from the centre of Kakamega.
Which languages are spoken by the staff at Western Star Hotel?
The staff speaks multiple languages, including English and Swahili.
Is Western Star Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.