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Chester Hotel

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35 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Birmingham, Alabama
Reviewed 3 weeks ago via mobile

The best first class service in Nakuru,Kenya. Excellent customer service,wifi was very effective and the food was great too. That was my forth visit to Nakuru Kenya and I always stay at Chester hotel. I would recommend anyone one visiting Nakuru to check in at this wonderful hotel.

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Helpful?
Thank Wagachie
Alex k, Director of Sales at Chester Hotel, responded to this review

We are glad you had a good time at Chester Hotel. We look forward to hosting you again in the near future.

Reviewed 3 weeks ago via mobile

I visited Nakuru from the US for a two weeks business trip.Service was excellent, the rooms were very clean,the food was great. I will definitely go back to Chester hotel on my next visit to Kenya. Chester is one of the outstanding classic hotels in Nakuru.

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Helpful?
Thank George G
Alex k, Director of Sales at Chester Hotel, responded to this review

Thank you for your positive feedback. We look forward to your next visit.

Reviewed 4 weeks ago via mobile

Apart for the fact that this hotel is near to the national park , it's pretty useless . Bad food . Bad rooms . Staff were ok to an extent .wifi isn't working most of the times .no fans it AC in the rooms .

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Helpful?
Thank Arun R
Alex k, Director of Sales at Chester Hotel, responded to this review

Sorry we did not meet your expectation this time. We promise to improve on those issues.

Reviewed 1 November 2016 via mobile

To me, the bed was comfy. I slept really well. I thought the price was fair at 2500/= a night. The bathroom could definitely do with some improving. They were not filthy at all but they were pretty basic. I didnt really yearn to stay in there. But the room was nice, the wi-fi was up, the breakfast in the...

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Helpful?
Thank Bxhal
Alex k, Director of Sales at Chester Hotel, responded to this review

Thanks for choosing Chester Hotel, we appreciate your stay. We have noted your concern and will address it asap. We look forward to your next visit.

Bristol, United Kingdom
Reviewed 29 September 2016 via mobile

I stayed here for one night earlier this month. I had been due to travel from Nairobi to Kisumu in one drive but decided to stop over in Nakuru. I had a Kenyan friend, sister and 15 year old niece with me. None of us had seen Nakuru National Park and neither of us wanted to pay the high prices...

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Helpful?
Thank AdeWotton
Alex k, Director of Sales at Chester Hotel, responded to this review

Thanks for the positive feedback sir, we are glad you enjoyed yourself at chester Hotel. We are looking forward to your next visit.

Hamilton, New Zealand
Reviewed 23 September 2016

We were with this hotel for just a night. The staff was friendly and very helpful. Food was good. Peaceful and good sleep. We had hot water when needed. They provide you with mineral water bottle, that really helps in Africa.

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Helpful?
1Thank girishrege
Alex k, Director of Sales at Chester Hotel, responded to this review

Thanks for your recent visit to Chester Hotel, we are glad you enjoyed your stay and are looking forward to your next visit.

Reviewed 25 August 2016 via mobile

Great place to spend a night. The old wing is the better place to sleep. Quiet and grand. The new wing looks cool but the rooms are a let down. Bathrooms are not befitting the quality of building. The rooms at the new wing have to battle food fumes from the kitchen which rise through the lift shaft and stairs....

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Helpful?
Thank Abdu-Wahab N
Alex k, Director of Sales at Chester Hotel, responded to this review

Thanks for your recent visit. I have noted your concerns and we are working on them. I would like to assure you that your next visit will be much better. Thank you for choosing Chester Hotel, and we are looking forward to your next visit.

Mumbai
Reviewed 15 August 2016

1. The hotel is located just 1.5Km from the national park. It is also very close to few malls in the area. 2. The rooms are spacious, clean and comfortable. 3. The mosquito nets were prim and proper 4. The ground floor has a common area where one can sit and have a conversation with friends 5. Buffet was good(Both...

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1Thank snarayan83
Reviewed 29 June 2016 via mobile

I loved the friendly staff who made me feel comfortable and at home. The hotel is also clean and pocket friendly for those travelling on a budget. I would recommend it anytime. It's close proximity to the lake nakuru park is also an added advantage.

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Helpful?
2Thank Joyln
Alex k, Director of Sales at Chester Hotel, responded to this review

We were thrilled to have you at Chester Hotel. Thanks for your feedback.

Dublin, Ireland
Reviewed 19 December 2015 via mobile

It was good spot close to nakuru lake after 3 day camping in masai mara. I give bit worse rating as the shower almost gave my friend electric shock. Probably the water heater in shower had loose wires. Food in restaurant wasn't amazing, ok. Rooms were clean, bit noisy.

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Helpful?
Thank iippa23

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
Chester Hotel is located 1 km south of Nakuru town, and 2km north of the famous Lake Nakuru National park - home to flamingos. Check in for incomparable comfort. ... more   less 

Additional Information about Chester Hotel

Address: Kariba Rd | PO Box 2342, Nakuru 20100, Kenya
Region: Kenya > Rift Valley Province > Nakuru
Price Range: ₹ 2,248 - ₹ 4,155 (Based on Average Rates for a Standard Room)
Number of rooms: 61
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Chester Hotel staff and other travellers.
1 question
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Questions? Get answers from Chester Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the wing with restaurant”
 of 5 bubbles snarayan83, 15 Aug 2016 | Read review
“Rooms in the middle are more quieter.”
 of 5 bubbles Wachira44, 20 Aug 2015 | Read review
“Ask for a room at the back as there is a lot of traffic on this road.”
 of 5 bubbles Jacki_PerthWA, 19 Aug 2014 | Read review
“The old rooms are better.”
 of 5 bubbles Misiko, 27 Nov 2013 | Read review
“Get a room in the building which has the restaurant.”
 of 5 bubbles Amr_Arafa, 16 Aug 2013 | Read review
5 of 5
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