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Doubletree Resort by Hilton, Central Pacific - Costa Rica

Orbitz.comUS$ 208*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 260*
US$ 208*
US$ 260*
US$ 208*
US$ 260*
US$ 208*
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Doubletree Resort by Hilton, Central Pacific - Costa Rica
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2,593 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Resort by Hilton, Central Pacific - Costa Rica
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Showing 1,405: English reviews
Houston, United States
Reviewed 9 September 2013

Stay only in bldg 3 - or do not stay here. Building maintenance is an issue. The staff are all wonderful - helpful, & eager to please. The food is plentiful, tasty, & fresh; there is something for folks that eat healthy as well as those many that do not. The grounds are eye-pleasing & well laid-out - and, for...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Leslie M
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Leslie M: I am so glad to know that your time at our resort was as wonderful as you describe on your review, in the same way we are really proud to know that our team members were focused in offering you really good customer service experience. Your comments are always very helpful and valuable for us, you can...

Reviewed 6 September 2013

There were a lot of what seemed like locals there during our trip, as opposed to tourists, which was fine with us because it made us feel like we were really in another country. Sometimes you can go to a hotel and feel like you are still in the same place you left. We watched the childrens show in the...

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Helpful?
Thank travlinfamily1
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear travlinfamily1: Thank you very much for your kind review of our Hotel, and for choosing us as a destination for your vacation. We are delighted to know that you had such an enjoyable time with us, for each of us is an honor to realize that you took pleasure in our, fresh food and daily activities and learning spanish....

Orlando, Florida
Reviewed 6 September 2013

First, I am going to divide this review into 3 parts: 1) what one can expect to receive at the basic level, 2) the extras for booking the rate we chose, and 3) the additional extras due to our HiltonHonors Gold status. 1) After reading some other reviews, I was apprehensive. I emailed several times and some of the responses...

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Helpful?
5Thank BerlinG-ParisF
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear DisneyParis We are glad to hear that you have enjoyed our location, accommodations and attentive service from our staff. As you have mentioned, we work hard to offer the highest quality service during our guest´s stay, by offering a wide variety of fresh food at our e Restaurants. It is good to know that you had the opportunity to...

Toronto, Canada
Reviewed 5 September 2013

I love all included hotels, but never again in this hotel. People don't have an idea what is a smile, rude people. Food was re-heated or cold, Costa Rica is known for his "friendliness" someone has to remind these people about this. Tables in the restaurant were dirty, it looked as hostel for backpackers.

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Helpful?
1Thank Jamie R R
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mr. Jamie R R: Thank you for your review. We always appreciate hearing from our guests, including comments help us to identify ways to improve. I understand that our service did not fill your expectations. I was especially disappointed that you found our staff to be indifferent towards you and that they did not provide you with the service...

Midlothian, Virginia
Reviewed 4 September 2013

My husband and I spent a week here using our Hilton points. Location: Close to some attractions, which is nice. because my hubby and I were there on points so we spent a little extra on excursions. Is meant for 3 days we were out and about exploring beautiful Costa Rica. We used the onsite excursion company and then an...

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Helpful?
2Thank RoseOtoole
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mrs. RoseOtoole: We appreciate that you have taken the time to give us a review about your recent stay with us. For each of us, It is really important to know our guest’s opinion, because our goal is to offer the highest quality and caring service to all our valued guests. We really appreciate your very positive feedback about...

Dallas, Pennsylvania
Reviewed 4 September 2013 via mobile

We have stayed at the Doubletree in puntarenas two years in a row. The staff is always helpful and friendly. The food is very tasty and plentiful...something for everyone. The pools are beautiful and very well maintained. The rooms could perhaps do with a bit of attention or updates to bathroom fixtures but are always clean and fresh. The location...

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Helpful?
Thank Jill S
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Jill S: Thanks for taking the time to write a review about your recent stay at our hotel. I’m happy to read from your review that you found our hotel staff to be friendly and helpful. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our...

Montreal, Canada
Reviewed 4 September 2013

I did a search and clearly entered two adults and two kids with age and everything. I made the reservation based on the rate that was given, which was 500 us for a night. Should have read the fine print, that mentionned additional charge for kids. 50$ each because it's an all inclusive. One would figure 500 is enough! Room...

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Helpful?
Thank Daniel D
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Mr. Daniel D: Thank you for your feedback and I am pleased that you enjoyed our staff hospitality and food. I do appreciate all comments because those are extremely useful when it comes to evaluate the quality of product and the levels of service we provide from all the different perspective of our Guests. Puntarenas is one of the...

Castro Valley, California
Reviewed 30 August 2013

We just returned from the hotel. Having read the negative reviews, I arrived with apprehension. I can only comment from the deluxe rooms in building 3. Initially the bath faucet was broken and the toilet running. They offered to fix it at 11pm upon our late arrival. It was fixed by 10am the next day. The front desk even checked...

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Helpful?
3Thank 860MartinT
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear 860Martin T: Thank you for sharing this lovely review with us and the TripAdvisor community. We are so happy to read that you truly enjoyed your stay, especially the overall service and staff kindness. At our resort we take pride in our guests satisfaction, that is why I will share your kind review with our staff as a motivational...

Atenas, Costa Rica
Reviewed 27 August 2013

As we live in Costa Rica and are US citizens we thought we would try this resort only one hour from our home in the mountains of Costa Rica. They were having a special promotion in August where mothers were free the second night so we came to check it out. Check in was fast and they spoke both Spanish...

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Helpful?
2Thank GeraldHirsh
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear GeraldHirsh: We greatly appreciate the time you took to let us know how much you enjoy your stay here, we are so glad to know that we met your expectations. My staff and I reviewed each of your comments and have taken appropriate action to resolve both of the issues you mentioned. We are working to improve the cleaning...

Princeton Junction, New Jersey, United States
Reviewed 26 August 2013

If you are expecting the Mayan Riviera type of resort you will be disappointed for sure. It's a timeshare/resort so has a lot of locals on the weekends. Rooms are clean, but old and can use some updating. Restaurants and food are excellent. My son had an accident in the room and they rushed over an onsite paramedic to tend...

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Helpful?
1Thank Malavi B
DoubletreePuntarenas, Director General at Doubletree Resort by Hilton, Central Pacific - Costa Rica, responded to this review

Dear Malavi B: First of all, thank you for your review of your past stay at our hotel. I was pleased to read from your review that you found our staff was helpful and we hope that your son is feeling better now. Our main priority is for all of our guests to have a welcoming stay. I do however...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The closest all-inclusive resort to San Jose! Doubletree Resort by Hilton Costa Rica - Central Pacific is a modern, full-amenity, all-inclusive resort hotel. This beachfront Costa Rica Hilton hotel is perfectly situated on the Central Pacific region outside the port city of Puntarenas, Costa Rica. Located only 50 minutes West of Juan Santamaria International Airport (SJO) and the Costa Rican capital city of San Jose, and two hours south of Liberia International Airport (LIR). Buffet breakfast, lunch and dinner served daily. Snacks and drinks available all day long. Two a-la-carte restaurants open for dinner. All-day activities for adults, teenagers or children, nightly entertainment and lounge. ... more   less 

Additional Information about Doubletree Resort by Hilton, Central Pacific - Costa Rica

Address: El Roble 171-400 Puntarenas, El Roble, Punta Arenas 5400, Costa Rica (Formerly Doubletree Resort by Hilton, Costa Rica - Puntarenas)
Region: Costa Rica > Province of Puntarenas > Punta Arenas > El Roble
Price Range: ₹ 9,236 - ₹ 19,118 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Resort by Hilton, Central Pacific - Costa Rica 3.5*
Number of rooms: 315
Reservation Options:
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Also Known As:
Doubletree Resort By Hilton, Central Pacific - Costa Rica Hotel El Roble
Doubletree El Roble
Doubletree Hotel By
Hilton El Roble
El Roble Hilton
Doubletree Resort By Hilton, Central Pacific - Costa Rica Province Of Puntarenas
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and other travellers.
133 questions
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Questions? Get answers from Doubletree Resort by Hilton, Central Pacific - Costa Rica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 3 is the newest”
BrittneyW_11, 20 May 2017 | Read review
“Upgrade to the premium building if you are looking for a more secluded experience”
rkdonk, 12 May 2017 | Read review
“No rooms have full ocean views (all partial views)”
175whitneyw, 11 May 2017 | Read review
“Ask for a room in the new building”
DariusS_11, 30 Apr 2017 | Read review
“Pool view rooms seemed the best situation”
kelseyc430, 19 Apr 2017 | Read review
5 of 5
Orbitz.com
US$ 208* /night
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Prices are for 1 room, 2 adults
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