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Pandanus Resort

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#1 of 20 Hotels in Mui Ne
Certificate of Excellence
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Pandanus Resort
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627 Reviews from our TripAdvisor Community

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Showing 390: English reviews
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Reviewed 4 days ago NEW

Four of us stayed at Pandanus Resort eight nights durning March 2017. What a relaxing stay, where the staff will always go the extra mile to ensure a "Great" experience. The breakfast buffet was everything and more. So many choices to help start your day. We will always stay at this resort, plus we were able to meet the General...

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1Thank bidawee
Hanoi, Vietnam
Reviewed 6 days ago NEW

I stayed here for 3 nights and had a very good time. There are somethings to make this one become a good choice: - Staff: very friendly and helpful -Room: clean and well decored . I was happy with my room that has balcony and garden view - Resort is right on beach - Food: food in restaurant is very...

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Thank Happybird1208
Rueil-Malmaison, France
Reviewed 1 week ago NEW

Fantastic situation and service. Our trip were organized and included by Tour Operator. Good choice, indeed! Probably back here next time. Facilities are very helpful (bus to town and harbour). Time spent here were paradise!

Review collected in partnership with this hotel
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Thank François S
Essex
Reviewed 3 weeks ago

i just can't sing the praises of this place, the location is perfect, the facilities are perfect and the private beach is idyllic. the staff are attentive, polite and very helpful, the spa is very reasonably priced compared to other hotels and resorts. dining there is an experience, top quality food and drinks, there really is no need to leave...

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Thank Mike1962
Steve_Mui_Ne, Guest Relations Manager at Pandanus Resort, responded to this review

Dear Mike1962, Thank you for your extremely positive comments about the Pandanus Resort, our facilities, services and the quality of our food. We regret that you did not get the attention you expected from our general manager. We know that both our front office and security staff including the department managers assisted and took good care of you after the...

Reviewed 21 February 2017

The Bungalow stay at Pandanus was excellent! Love the seaview and the pool. However, the bathtub was really useless because there is no hot water enough to fill it up. Also,it was a really long journey from HCMC.

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1Thank 991rowenah
SteveMuiNe_Vietnam, Public Relations Manager at Pandanus Resort, responded to this review

Thank you very much for staying with us, for giving us a high rating and for writing such a nice review. We are delighted that you enjoyed your holiday at the Pandanus. As you know, the bungalow you rented had just been completely rebuilt. When we created the indoor/outdoor bathrooms in the new bungalows, we installed bathtubs, but did not...

Warsaw, Poland
Reviewed 12 February 2017

I stayed there couple of years but I come back in my memories very often. If someone is looking for a rest, you will find here a place for themselves. Very good staff. Very delicious mango shake in the bar. Very recommend

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Thank wrobel36
Alzenau, Germany
Reviewed 2 February 2017 via mobile

Great Hotel in a huge and beautiful garden. We booked a family room for 7 days and enjoyed it very much. The rooms are clean, modern and offer enough space for 4 persons. The pool area is fantastic and the beach in front of the hotel is cleaned every day. Unfortunately the sea water quality is not perfect due to...

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Thank titokasoschi
Steve_Mui_Ne, Public Relations Manager at Pandanus Resort, responded to this review

Dear titokasoschi, thank you for your positive review of our resort, we are happy to know that you enjoyed your stay with us so much! Regarding the sea water quality allow me to correct you: The pipes you see at our beach do not pollute the bay at all! One pipe near the showers and stairs only carries overflow water...

Sheffield, United Kingdom
Reviewed 31 January 2017

We arrived at Pandanus Resort after a five hour journey from Ho Chi Minh City, to be told by the reception that our reservation booked in the UK months earlier with a well known UK company had been cancelled by them., but Pandanus had pre arranged alternative accomodation at another hotel in Mui Ne for us, which we had no...

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1Thank Michael M
Steve_Mui_Ne, Public Relations Manager at Pandanus Resort, responded to this review

Dear Michael M, We are really sorry that you did not have a good experience when attempting to stay at our resort last November. However, your review is completely misrepresenting what happened with your booking. Our resort did NOT double-book your accommodation and the Pandanus Resort is absolutely NOT doing any of this regularly. What really happened here is that...

Reviewed 31 January 2017

My wife and I stayed here overnight at the end of our tour to Vietnam. When we first arrived we were put into a room that had two single beds pushed together so that the power plugs would be above our heads, almost in line with the pillow. The room also had a bad smell to it. We complained and...

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Thank Roger M
Reviewed 27 January 2017

We stayed there for four nights at the end of Nov. The Location of The hotel is at the very end of the hotels in Muni abd the town is about a 15 minute drive. So getting around requires transportation. But you are close to the sand dunes which is one of the main attractions there & that's within walking...

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Thank Kent T
SteveMuiNe_Vietnam, Public Relations at Pandanus Resort, responded to this review

Thank you very much for staying with us and for your kind comments about our service. However, Your review contained a number of remarks to which I would like to reply. Your initial comment concerning our location is misleading and incorrect. The Pandanus is located in Mui Ne ward and near the center of Mui Ne, not fifteen minutes away....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Built in 2004 within a ten hectare lush tropical garden on a three hundred meter long beach, the Pandanus Resort has a large range of facilities and a variety of different accommodations, all designed to make your stay relaxing and enjoyable. Adjacent to the beach is a huge free-form pool, surrounding an island covered with palm trees. The buildings are designed to complement, not compete with the natural surroundings. The beach is serene and disturbed only by an occasional fisherman in a round pitch basket, or a wind and kite surfer. ... more   less 

Additional Information about Pandanus Resort

Address: Quarter 5 | (Adjacent to the Orange Sand Dunes), Mui Ne, Phan Thiet, Vietnam
Region: Vietnam > Binh Thuan Province > Phan Thiet > Mui Ne
Price Range: ₹ 4,516 - ₹ 11,060 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pandanus Resort 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Pandanus Hotel Mui Ne
Pandanus Hotel Phan Thiet
Hotel Style:
#1 On the Beach Hotel in Mui Ne
#1 Spa Hotel in Mui Ne
#1 Luxury Hotel in Mui Ne
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Questions & Answers

Here's what travellers have asked, with answers from Pandanus Resort staff and other travellers.
33 questions
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Questions? Get answers from Pandanus Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can not go wrong by staying in a bungalow at Pandanus!”
 of 5 bubbles bidawee, 24 Mar 2017 | Read review
“Choose room is not close to bar as they have live music some nights!”
 of 5 bubbles Happybird1208, 22 Mar 2017 | Read review
“Get the bungalow if you can. Avoid superior room cos there's lots of mosquitoes.”
 of 5 bubbles 991rowenah, 20 Feb 2017 | Read review
“Before travelling contact this hotel to be sure your booking is still valid”
 of 5 bubbles 416michaelm, 31 Jan 2017 | Read review
“Try to get one next to pool that way you can be the first through your towel on the chairs Ha Ha and you're closer the ocean.”
 of 5 bubbles 487kentt, 27 Jan 2017 | Read review
5 of 5