Excellent Resort and GM/Reception staffs/Housing keeping staffs are very polite, co-operative, very professional service provided, especially GM of this resort very kind, great hospitality provided to us, Need to improve/support by changing the check-in time, because 1 Pm check-in time would change our entire travel date & time
Nice property... good swimming pool.... superb Breakfast.... clean toilet... We stayed at premium villa Narmada, Brahmaputra and tapti.... rooms were spacious and neat.... Nice place to spend time with family...
I must thank each and every one in the hotel for taking extra efforts to ensure the property is clean. Firstly I like the location of the property which is 4km away from Yercaud lake and hence you are very away from the city/congested routine. People who prefer very private and lonely area can always chose this one. Ambiance is of top quality. As soon as I stood there in the reception, I was handed the room key by just enquiring my name. No extra documentation or wait time. They never hesitate or show faces when we ask for anything. I asked them to clean up my room and they readily accepted. Swimming Pool is good but the restrooms adjacent to the pool needs some more cleaning. Kids play area is sufficient for kids below 10 years. Overall My visit to Yercaud was made memorable by Brooks where we spent almost the entire 2 days.…
My stay at The Brook Resorts and Spa was a memorable one..The usp of this resort is the ever smiling staff headed by the down to earth GM - Mr.Kathiraman who took great care of not only us but the other guests too.. He met and greeted each and every guest warmly during the breakfast and also asked for the feedback. A special mention for Mr.Govindrqj ( Housekeeping ) ,Mr.Prabhu Raj ( Front office Manager) and Lokesh for their prompt services,assistance and ofcourse their ever smiling faces which gave us a sense of belonging and a part of their loving family. The resort gives you the golden opportunity of connecting with nature.Waking up in the morning listening to the chirping of the birds makes you realise what one is misses living in metropolitan cities! The best part of the food served is that it is fresh,hygenic,less on the spices and delicious..It was a pleasure treating our taste buds to the tribal food - the yummy bamboo biryani, paneer sullu and vana baman- the forest drink!Do try these ! Thanks Nisha for the rejuvenating experience at the spa.The Deep Tissue Spa with pressure points was relaxing and wonderful.Yo've got magical hands .My face is still glowing!!!! Ms.Annakeli,too made sure that each and every guest got idlis,dosas,rasam for breakfast! Overall a wonderful experience.Do visit it if you truly believe that hospitality is an art and not everyone is good at it! Kudos to the Brook Resort team! Keep up the good work!!!!.Visiting you all soon!!!!…
We were looking for a good resort for our post wedding photoshoot and finally decided to book Brooks. They don't charge anything extra for the photoshoot if we have booked accommodation with them. It's a very good place for photoshoots fully covered with trees on a large area. There wasnt a need to go outside the resort for photoshoot. Room was also great. Staffs were friendly and nice to us. All together an excellent stay !!
Brook resort was very clean and calm place. Complementary breakfast was so good. Kids also enjoyed indoor games, campfire,fun games and pool fun. Climate was also moderate and rains every noon. Tribal foods are good.
Excellent experience. Extremely nice staff. Cooperative, courteous, hospitable. Ambiance was superb. Clean rooms at all times. Good food at reasonable cost. Cannot ask for more. Had a relaxing holiday. Enjoyed thoroughly.
The location of the resort is Lil far from the lake , and that's what makes it so peaceful . The staff are very courteous. Rooms are nice and clean. Restaurant food is good ( Can add few more items for breakfast ie. Pongal) . Service are Swift. It's great to have all activities inside the resort( Swimming pool, spa etc) . Overall i had a pleasant stay with my family and friends.
Awesome place to peaceful stay... We felt like home. Especially food super tasty we both love it.. Spa also excellent.. Overall waiting for next stay. Thank you for your excellent service . I.e:: Coffee must try.
Definitely recommend. We had a wonderful experience. Rooms are neat and beautiful. They arranged campfire and games. Staffs are very friendly and treated us well. Clean wate. whole resort is maintained well.
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