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BEST WESTERN PLUS Castle Inn Hotel

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BEST WESTERN PLUS Castle Inn Hotel
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809 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Castle Inn Hotel
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Showing 806: English reviews
Manchester, United Kingdom
Reviewed 28 November 2016

In a lovely spot at northend of lake, great local views. Good food, great breakfast. Very good service from staff. Clean and tidy hotel. Spa area ok, nice pool and sauna and steam room. However was told by local user that jacuzzi has been out of action for 5 years!!! Near to the excellent Lakeland Distillery and Not far from...

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Helpful?
Thank The_Hulse
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear The_Hulse, Thank you for your review and your kind comments. We are in a great location for walks and hikes and also only 10 minutes drive to Keswick. We are in the process of replacing the Jacuzzi in the new year, thank you for your patience. I will ensure all of your comments are passed across to the team....

Whitehaven, United Kingdom
Reviewed 26 November 2016 via mobile

Booked this as it was local to the Distillery bistro. Booked an executive room but please don't confuse this with an executive room at the likes of the Hilton or Pullmans. The room was basic and the furniture is dated. The view was overlooking the car park with the main road directly behind that, traffic was low but loud. The...

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Helpful?
1Thank Robin A
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear Robin A, Thank you for taking the time to review the Castle Inn Hotel. As a family run business we greatly appreciate your comments and we always look for areas to improve on. I sincerely apologize that you didn't think our standard of rooms is high. The bathrooms were recently refurbished to a high level, and the style of...

Barrow in Furness, England, United Kingdom
Reviewed 21 November 2016 via mobile

Very nice stay for two nights.Room very clean as was the bathroom and shower.Staff helpful and pleasant in fact hard to find fault,perhaps the bar snacks could have been a little more imaginative but other than that would definitely stay again.

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Helpful?
1Thank Stewart U
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear Stewart U, Thank you for taking the time to review the Castle Inn Hotel. We are very pleased you enjoyed your two night stay with us. Thank you for the kind comments and I will ensure these are passed across to the team. We look forward to welcoming you back to the Castle Inn Hotel in the near future....

Durham City, England
Reviewed 20 November 2016

My wife and I stayed on a one night DBB deal. It had the 'best rate available' but I am unsure whether we actually received that. It is my understanding that whilst we were staying in the hotel - there were as few as 25 guests - and it was eerily quiet about the place. We were allocated Room 62...

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Helpful?
1Thank Jamie077
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear Jamie007, Thank you for taking the time to review the Castle Inn Hotel, we really appreciate all your comments and I will ensure these are all passed across to the relevant departments. We are coming into a quieter period as well as the surrounding areas, this time of year is a lovely time to enjoy the snowy mountains and...

Manchester, United Kingdom
Reviewed 16 November 2016 via mobile

Large bright , warm and clean hotel. Service is to a high standard. There is nothing local to the hotel I.E local pub ,shop where it would give you a chance to have a walk. Small tv in the bar area ( Pint over £4:00) I had bar food which was enjoyable and tasty Gym , pool. Large car park...

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Helpful?
Thank BMorriss
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear BMorriss, Thank you for taking the time to review the Castle Inn Hotel, we really appreciate your kind comments. We are situated just outside the small village of Bassenthwaite, which is about 10 minutes drive to Keswick. We are remote but we are surrounded by lovely walks. Thank you for all your comments and I will ensure these are...

HEXHAM
Reviewed 14 November 2016 via mobile

Good hotel. First Class service from the two very busy men on bar staff duties. Reception staff very helpful. Room clean and everything on hand. Definitely use again on any stopover visit to keswick. Pool facilities also good although Jacuzzi was out of order.

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Helpful?
Thank RAYHexham
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear RAYHexham, Thank you for your kind review of the Castle Inn Hotel. I am very pleased that you enjoyed your stay at the hotel and I will ensure your kind comments are passed across to the relevant departments. We are currently in the process of replacing the Jacuzzi which is set to be schuedled in the New Year. Thank...

Liverpool
Reviewed 14 November 2016

Easy to find, and plenty of parking (though the signs from there to reception took us the long way round the building). The receptionist was polite and welcoming, giving us all the information we needed about the hotel and the area. It was a bit complicated finding our room, as again the signage, to our number, was a bit hit...

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Helpful?
Thank JDavidJLiverpool
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear JDavidJLiverpool, Thank you for taking the time to review the Castle Inn Hotel. We appreciate all you kind comments and I will ensure these are passed across to the relevant teams. We look forward to welcoming you back in the near future. Kind Regards Peter

Lincolnshire, United Kingdom
Reviewed 11 November 2016

Enjoyed a 3 night B and B break in October. The hotel was very nice, room clean, and a very good breakfast. Had our evening meal in the bar area where the food and service were fine. Didn't bother looking for anywhere else to eat. Lovely grounds and views. Hope to stay there again in the future.

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Thank jenniej29
Lancaster, England, United Kingdom
Reviewed 9 November 2016

We stayed 1 night on second floor room. Specious, very clean, comfy bed, quiet. Good supply toiletries and towels. The pool is very good, warm - not too busy when we were there. Towels included which is a bonus and lockers available for £1 returnable. Nice sauna and steam room. The pool attendant was very helpful and the facilities are...

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Helpful?
Thank Nigel D
Dumfries and Galloway, United Kingdom
Reviewed 4 November 2016

We had a two day break at the Castle Inn hotel. The two course dinner in the evening was excellent. Different vegetables, not the usual everyday vegetables. A good choice for breakfast. We also enjoyed the swimming pool, steam room and sauna. Staff very friendly and attentive. Overall it was a genuine, value for money, wonderful treat.

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Helpful?
Thank Betty P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Castle Inn Hotel

Address: Near Keswick, Bassenthwaite CA12 4RG, England
Region: United Kingdom > England > Cumbria > Lake District > Bassenthwaite
Price Range: ₹ 5,528 - ₹ 12,011 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Castle Inn Hotel 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Plus Castle Hotel Bassenthwaite
Best Western Keswick
Best Western Castle Hotel
Best Western Bassenthwaite
Bassenthwaite Best Western
BEST WESTERN PLUS Castle Inn Hotel Bassenthwaite/Keswick, Lake District
Hotel Style:
#1 Business Hotel in Bassenthwaite
#4 Family Hotel in Bassenthwaite
#5 Romantic Hotel in Bassenthwaite
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Castle Inn Hotel staff and other travellers.
3 questions
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Durham, United Kingdom
over a year ago
manchester
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Castle Inn Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booking on line was a lot cheaper for the offers.”
 of 5 bubbles T4457VOmarkr, 17 Jan 2017 | Read review
“All good but assume rooms in original part of building the nicest.”
 of 5 bubbles thetowers2016, 1 Jan 2017 | Read review
“Our room was very quiet on ground floor but our fellow travellers had a lot of noise from upstairs, maybe unoccupied room above us 64.”
 of 5 bubbles ParsnipsEssex, 7 Dec 2016 | Read review
“Lake view room best”
 of 5 bubbles The_Hulse, 28 Nov 2016 | Read review
“Ask for one with strong wifi”
 of 5 bubbles JDavidJLiverpool, 14 Nov 2016 | Read review
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