We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN PLUS Castle Inn Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
BEST WESTERN PLUS Castle Inn Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

803 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 800: English reviews
Essex
Reviewed 2 days ago NEW

We booked an executive room which was worth the extra money, sleigh bed, nice seating area, robes, water on arrival, fridge. After a long journey we had a friendly welcome, the bed was comfortable and the room clean and modern. There was an iron and ironing board and a fan for summer months. Lots of seating areas around the large...

 Report
Helpful?
Thank ParsnipsEssex
Rhyl, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here for one night for work purposes. Lovely hotel, nice location, clean room with huge comfy bed. I didn't use leisure facilities as forgot my stuff 😡 Ate in the bar area and best fish and chips I've tasted in a long time washed down by a lovely pint of John smiths. Must admit it's refreshing to visit a...

 Report
Helpful?
Thank Spurssupporter
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear Spurssupporter, Thank you for your very kind review of the hotel. I will ensure these are passed across to the team. We look forward to welcoming you back to the Castle Inn Hotel in the future. Kind Regards Peter

Sunderland, United Kingdom
Reviewed 6 days ago NEW

After deciding on a break somewhere, then narrowing this down to the Lake District it was an easy choice to go to this hotel. An excellent pool area with a sauna and steam room made it very easy. Quite easy to find and close to Keswick for shopping and a varied choice of places to eat.

 Report
Helpful?
Thank JRM776
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear JRM776, Thank you for taking the time to review the Castle Inn Hotel, I greatly appreciate all your kind comments and I glad you enjoyed your stay with us. We look forward to welcoming you back to the Castle Inn Hotel in the near future. Kind Regards Peter

Aberdeen, United Kingdom
Reviewed 1 week ago via mobile

Only couple of things wrong .staff were vague in telling us where breakfast was held and evening meal we stood at the wrong place for 5 till we decide to look down the far end . Breakfast on day 2 was very disappointing after the same Meal the day before was excellent . NOW the hotel is really WORTH A...

 Report
Helpful?
Thank Stuart B
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear Stuart B, Thank you for taking the time to review the Castle Inn Hotel we greatly appreciate any feedback. I sincerely apologize that the information given in regards to where breakfast was served was vague. I will pass this across to the Front Office Manager and this will be rectified. Also I apologize that the breakfast was disappointing on...

Manchester, United Kingdom
Reviewed 1 week ago

In a lovely spot at northend of lake, great local views. Good food, great breakfast. Very good service from staff. Clean and tidy hotel. Spa area ok, nice pool and sauna and steam room. However was told by local user that jacuzzi has been out of action for 5 years!!! Near to the excellent Lakeland Distillery and Not far from...

 Report
Helpful?
Thank The_Hulse
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear The_Hulse, Thank you for your review and your kind comments. We are in a great location for walks and hikes and also only 10 minutes drive to Keswick. We are in the process of replacing the Jacuzzi in the new year, thank you for your patience. I will ensure all of your comments are passed across to the team....

Whitehaven, United Kingdom
Reviewed 1 week ago via mobile

Booked this as it was local to the Distillery bistro. Booked an executive room but please don't confuse this with an executive room at the likes of the Hilton or Pullmans. The room was basic and the furniture is dated. The view was overlooking the car park with the main road directly behind that, traffic was low but loud. The...

 Report
Helpful?
Thank Robin A
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear Robin A, Thank you for taking the time to review the Castle Inn Hotel. As a family run business we greatly appreciate your comments and we always look for areas to improve on. I sincerely apologize that you didn't think our standard of rooms is high. The bathrooms were recently refurbished to a high level, and the style of...

Barrow in Furness, England, United Kingdom
Reviewed 2 weeks ago via mobile

Very nice stay for two nights.Room very clean as was the bathroom and shower.Staff helpful and pleasant in fact hard to find fault,perhaps the bar snacks could have been a little more imaginative but other than that would definitely stay again.

 Report
Helpful?
Thank Stewart U
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear Stewart U, Thank you for taking the time to review the Castle Inn Hotel. We are very pleased you enjoyed your two night stay with us. Thank you for the kind comments and I will ensure these are passed across to the team. We look forward to welcoming you back to the Castle Inn Hotel in the near future....

Durham City, England
Reviewed 2 weeks ago

My wife and I stayed on a one night DBB deal. It had the 'best rate available' but I am unsure whether we actually received that. It is my understanding that whilst we were staying in the hotel - there were as few as 25 guests - and it was eerily quiet about the place. We were allocated Room 62...

 Report
Helpful?
Thank Jamie077
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear Jamie007, Thank you for taking the time to review the Castle Inn Hotel, we really appreciate all your comments and I will ensure these are all passed across to the relevant departments. We are coming into a quieter period as well as the surrounding areas, this time of year is a lovely time to enjoy the snowy mountains and...

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

Large bright , warm and clean hotel. Service is to a high standard. There is nothing local to the hotel I.E local pub ,shop where it would give you a chance to have a walk. Small tv in the bar area ( Pint over £4:00) I had bar food which was enjoyable and tasty Gym , pool. Large car park...

 Report
Helpful?
Thank BMorriss
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear BMorriss, Thank you for taking the time to review the Castle Inn Hotel, we really appreciate your kind comments. We are situated just outside the small village of Bassenthwaite, which is about 10 minutes drive to Keswick. We are remote but we are surrounded by lovely walks. Thank you for all your comments and I will ensure these are...

HEXHAM
Reviewed 3 weeks ago via mobile

Good hotel. First Class service from the two very busy men on bar staff duties. Reception staff very helpful. Room clean and everything on hand. Definitely use again on any stopover visit to keswick. Pool facilities also good although Jacuzzi was out of order.

 Report
Helpful?
Thank RAYHexham
PLEEWELS, General Manager at BEST WESTERN PLUS Castle Inn Hotel, responded to this review

Dear RAYHexham, Thank you for your kind review of the Castle Inn Hotel. I am very pleased that you enjoyed your stay at the hotel and I will ensure your kind comments are passed across to the relevant departments. We are currently in the process of replacing the Jacuzzi which is set to be schuedled in the New Year. Thank...

167 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (152)
Viewed
Hotel & Grounds (29)
Viewed
Bathroom (13)
Viewed
Room/Suite (24)
Viewed
Dining (1)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (1)
Viewed
Room/Suite (5)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Bassenthwaite
0.9 km away
Armathwaite Hall Hotel & Spa
Armathwaite Hall Hotel & Spa
#3 of 5 in Bassenthwaite
1,495 reviews
3.7 km away
Ravenstone Manor
Ravenstone Manor
#1 of 5 in Bassenthwaite
958 reviews
29.8 km away
North Lakes Hotel & Spa
North Lakes Hotel & Spa
#6 of 15 in Penrith
902 reviews
Show Prices
Show Prices
Show Prices
25.3 km away
Macdonald Leeming House, Ullswater
4.6 km away
Embleton Spa Hotel
Embleton Spa Hotel
#1 of 1 in Embleton
375 reviews
14.7 km away
Lodore Falls Hotel
Lodore Falls Hotel
#4 of 5 in Borrowdale
1,938 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Castle Inn Hotel

Address: Near Keswick, Bassenthwaite CA12 4RG, England
Region: United Kingdom > England > Cumbria > Lake District > Bassenthwaite
Price Range: ₹ 4,752 - ₹ 10,794 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Castle Inn Hotel 4*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline and Booking.com so you can book your BEST WESTERN PLUS Castle Inn Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Castle Hotel Bassenthwaite
Best Western Keswick
Best Western Castle Hotel
Best Western Bassenthwaite
Bassenthwaite Best Western
BEST WESTERN PLUS Castle Inn Hotel Bassenthwaite/Keswick, Lake District
Hotel Style:
#1 Business Hotel in Bassenthwaite
#4 Family Hotel in Bassenthwaite
#5 Romantic Hotel in Bassenthwaite
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Castle Inn Hotel staff and other travellers.
3 questions
Ask a question
Durham, United Kingdom
over a year ago
manchester
over a year ago

See all questions (3)

Questions? Get answers from BEST WESTERN PLUS Castle Inn Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was very quiet on ground floor but our fellow travellers had a lot of noise from upstairs, maybe unoccupied room above us 64.”
 of 5 bubbles ParsnipsEssex, 7 Dec 2016 | Read review
“Lake view room best”
 of 5 bubbles The_Hulse, 28 Nov 2016 | Read review
“Ask for one with strong wifi”
 of 5 bubbles JDavidJLiverpool, 14 Nov 2016 | Read review
“Ask for a complementary upgrade”
 of 5 bubbles 595bettyp, 4 Nov 2016 | Read review
“not applicable”
 of 5 bubbles christineb936, 24 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay