Hyatt Regency Grand Reserve Puerto Rico
200 Coco Beach Blvd Highway 955-I, Rio Grande 00745 Puerto Rico
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#3 of 9 hotels in Rio Grande
Location
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Value
Discover a beachside getaway steps from the water at Hyatt Regency Grand Reserve Puerto Rico, a family-friendly resort framed against the backdrop of the beautiful El Yunque rainforest. Lounge by our sprawling lagoon-style pool, get a round of golf in at one of our two Tom Kite-designed 18-hole championship golf courses or tour the historic buildings of nearby Old San Juan.
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Property amenities
Valet parking
Wifi
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Golf course
Children's television networks
Pool with view
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Swimup bar
Poolside bar
Tennis court
Board games / puzzles
Highchairs available
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Green
Languages Spoken
English, Spanish
Location
Contact
200 Coco Beach Blvd Highway 955-I, Rio Grande 00745 Puerto Rico
Getting there
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1267Reviews81Q+A96Room tips
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Wonderful Resort. A truly beautiful place with great service and great views. The one and only issue I had here and the only reason I give it 4/5 instead of 5/5 is that the main pool was freeeezing which ruined the fun. No idea why they cheaped out on turning on the heat
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Lobby Bar is great! Find Joshua and ask him for the Josh’s Jazzy Juice. It’s Bourbon and Vodka and a hint of paradise. A fun way to start the evening and a better way to end the day. Also, Luis at the Steakhouse is another must visit. Best waiter and experience. The Market food is the only disappointing part.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our second time to stay at the Hyatt Grand Reserve and it is always a rewarding stay. Next time we’ll choose beachfront rooms which are in buildings #17-20, 2nd floor if with no kids. We had delicious dinner at Prime and at Nectar which were the only dinner restaurants open (not a problem since we only stayed 2 nights and continued our stay in San Juan for a wedding). We didn’t need to rent a car: we took a taxi from the airport which cost $90 with tips and took about 45 minutes.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Food was fabulous , and Franxiany our server was pleasant and helpful. We had the rose garden and crispy fire roll , would recommend both. We enjoyed ourselves , great ambience , worth a visit if staying at the resort.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was a good resort. Location and beach view great. Restraunts were ok. The steak house and Habachi place were great. Breakfast buffet great. Unable to use others because of private parties. Room service mediocre. Pool great. Rooms on beach view were great.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This had the potential for a great stay. Warm in January, beaches, nice pool. However, the hotel will take you for every penny they can with minimal effort to offer quality service. Lots of extra changes. Difficult to find good food in a reasonable time frame. I’m happy to pay for good service on vacation. Don’t waste your money or effort with this place. Try Mexico or some other Caribbean destination. Completely not worth it.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Would advise staying at some other location. Service is really poor. I would never stay here again. Property is ok but the rest is subpar. and I have stayed at alot of hotels before. I would not stay here again. Suggest going somewhere else.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 3 days ago
Hello Markfarber, Thank you for taking the time to write and share your experience with us. Please accept our sincere apologies that we did not live up to your expectations this time around. Our team tried their best to satisfy your groups expectations. We are sorry that we did not live up to them. We appreciate your feedback! Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the hotel and venue are very nice. The main downside is the food was poor all around. Had a hamburger that was very questionable as to the meat source. The support for the meeting was good, and breakfast was fair, edible.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 3 days ago
Hello Henke291, Thank you for taking the time to write and share your experience with us. We appreciate your feedback and will share this with our culinary teams. Glad the meeting went well and you enjoyed your time at our resort. Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Came with family to celebrate my mom’s 83rd birthday. Outstanding occasion. Will be back. Loved everything about our experience. The food was amazing. Very accommodating with some dietary restrictions of our party. The chef came to the table to explain our options.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 5 days ago
Hello Villa C, Thank you for taking the time to write a review for your dining experience at Prime 787. We are glad you and family enjoyed your stay with us at the Hyatt Regency Grand Reserve. We will share the wonderful comments with Osbel and team. We look forward to your return. Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CulinaryinstituteNY wrote a review 22 Jan
North Myrtle Beach, South Carolina18 contributions20 helpful votes
This Hyatt is very isolated. There is no place to walk out of the compound. Taxi's very expensive. The food even at the 2 Main Restaurants was not up to par for Hyatts. Several days there were cold and there is no heat in the rooms. Had to call for housekeeping at 4 pm on several days and then didn't get clean towels till 10 pm. I will not go back.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gerald Tellez, Other at Hyatt Regency Grand Reserve Puerto Rico
Responded 5 days ago
Hello CulinaryinstituteNY, Thank you for taking the time to write and share your experience with us. Please accept our sincere apologies for all the inconveniences you described in your review. We appreciate your feedback and are in the process of revamping our entire food and beverage department. Thank you for your for improvement feedback. Sincerely, Mark Frances Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$378 - $639 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran melia golf resort puerto rico hotel rio grande, gran melia rio grande, sol melia rio grande, paradisus puerto rico
FORMERLY KNOWN AS
The Resort At Coco Beach, a Hyatt Affiliated Hotel
LOCATION
CaribbeanPuerto RicoRio Grande
NUMBER OF ROOMS
579
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Claim Your ListingHYATT REGENCY GRAND RESERVE PUERTO RICO (Rio Grande) - Resort Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Hyatt Regency Grand Reserve Puerto Rico
Which popular attractions are close to Hyatt Regency Grand Reserve Puerto Rico?
Nearby attractions include Caribbean Trading Company Store (5.8 km), Balneario Luquillo (7.6 km), and Playa Luquillo (7.6 km).
What are some of the property amenities at Hyatt Regency Grand Reserve Puerto Rico?
Some of the more popular amenities offered include a swimup bar, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Grand Reserve Puerto Rico?
Top room amenities include a flat screen TV, blackout curtains, and a view of the mountains.
What food & drink options are available at Hyatt Regency Grand Reserve Puerto Rico?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Regency Grand Reserve Puerto Rico?
Yes, valet parking is available to guests.
What are some restaurants close to Hyatt Regency Grand Reserve Puerto Rico?
Conveniently located restaurants include Degree 18 Juice Bar, Carabali Bar & Grill, and Mi Vida Cafe.
Are there opportunities to exercise at Hyatt Regency Grand Reserve Puerto Rico?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Does Hyatt Regency Grand Reserve Puerto Rico have airport transportation?
Yes, Hyatt Regency Grand Reserve Puerto Rico offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Grand Reserve Puerto Rico?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Grand Reserve Puerto Rico offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Grand Reserve Puerto Rico?
The staff speaks multiple languages, including English and Spanish.