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Holiday Inn Resort Grand Cayman

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Holiday Inn Resort Grand Cayman
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418 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Atlanta, Georgia
Reviewed 4 days ago NEW

Enjoyed my stay at the Holiday Inn Resort Grand Cayman. The atmosphere was just what I needed for an Easter weekend getaway - peaceful and a remote - away from the hustle and bustle! Some of my best highlights at the Holiday Inn Resort Grand Cayman -sitting on the dock (right in the middle of the ocean) and enjoying the...

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Helpful?
Thank sonyasspotlight
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear sonyasspotlight, Thanks you so much for these kind comments. I will make sure to pass these along to the staff. It was a real pleasure to have you stay with us. You were an amazing guest, we are looking forward to welcoming you back! Best Regards, The Holiday Inn Resort Management

Los Angeles, California
Reviewed 1 week ago via mobile

Do not stay here! The bare staff that does exist is absolutely clueless. They couldn't be less helpful, and in all seriousness lied on every account. The hotel lost power. Completely blacked out and they had no plan in place to proceed. There was no manager on the premise to answer questions or assist in relocating us. We lasted one...

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Helpful?
1Thank california198704
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear california198704, Thank you for your review. We are sorry you had a bad experience with us. However, we were truthful with you. We had a thunderstorm and lightning hit 2 utility poles supplying the area. It was really beyond our control and we could not predict how long it would take to have it fixed. Our General Manager kindly...

Philadelphia
Reviewed 1 week ago

We had 3 two bedroom units to house the 13 of us and the units were perfect. They each had a kitchen, dining room & 2 bedrooms with everything in good shape. We had been here before and were pleasantly surprised with the upgrade that had taken place. The facility was in good condition, the staff very friendly and helpful...

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Helpful?
Thank LuvToTravel
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear LuvToTravel, Thank you for your comments. We are really thankful that you enjoyed all the amenities we offer as well as our helpful staff and amazing restaurant. We are looking forward to welcoming you back on your next trip. Best Regards, The Holiday Inn Resort Management

Poland, Ohio
Reviewed 1 week ago

This was a stay over to catch a flight the next day. Large clean room. Nice front desk help. Pool was clean. Resturant was right by pool and the lunch and breakfast menu was good and service was excellent. Chief complaint was no shade at the pool; no umbrella or shade and it was hot I think they were running...

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Helpful?
Thank tom m
ocean city, nj
Reviewed 2 weeks ago

Our 7th visit to the Grand Caymanian. Staff is wonderful and very cooperative and friendly...always a pleasure to deal with their staff.....will accommodate any reasonable request (AS ALWAYS) Our suit ( on the hotel side (there is a time share side) and we generally ask for the same unit) was clean and the bed was very comfortable. Great view of...

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Helpful?
Thank Doug W
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear Doug W, Thank you for your kind words. We are striving to make our guests feel like at home and are really thankful for your loyalty Thanks again for staying with us, we are looking forward to welcoming back for your 8th stay! Warm Regards, The Holiday Inn Resort Management

New York City, New York
Reviewed 2 weeks ago via mobile

Great hotel, and a great bang for your U.S. dollars. The hotel staff are very nice and cordial. The Blue Iguana restaurant was also reasonable in price, and the food and service was great. This hotel is nice and secluded for people who want to be away from the crowds, and a free shuttle will take you and pick you...

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Helpful?
Thank nelsi07
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear nelsi07, Thank you for your comments. We are really pleased that you enjoyed all the amenities we offer as well as our friendly staff. We are looking forward to welcoming you back! Tropical Regards, The Holiday Inn Resort Management

Lima, Peru
Reviewed 2 weeks ago

I stayed there for three days in last summer and got a great time! All of the staff are so friendly except a lady who has the french accent at the front desk, she looks so unorganized her works and took herself too much. I got lots of languages when I checked-in, and I asked her if anyone could help...

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Helpful?
Thank gorgesmith1974
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear gorgesmith1974, Thank you for your comment. We are sorry you had a bad experience with one of our staff members. Rest assured that this issue will be addressed. Thanks again for staying with us. Best Regards, The Holiday Inn Resort Management

Reviewed 2 weeks ago via mobile

Great spot for a good price. Omid and the rest of the staff are super helpful! Omid went above and beyond to get us settled when we arrived early for checkin and answered our million questions. We are just a few days into our trip and already loving it. We have a room that's perfect for families or people wanting...

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Helpful?
Thank Lindy D
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear Lindy D, Thank you so much for your kind words. I will make sure to pass these along to Omid and the rest of the staff. We are glad you enjoyed all the amenities our hotel has to offer. We are looking forward to welcoming back for your next on island! Tropical Regards, The Holiday Inn Resort Management.

ontario
Reviewed 3 weeks ago

This was our second visit to this property. Stayed here in January 2016 and loved it so much came back for February 2017. The staff are very friendly and accommodating. They offer a shuttle service to the beach, downtown Georgetown, Camana Bay shopping area and the local grocery store IGA. The room was clean and included a full kitchen with...

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Helpful?
Thank Shelby A
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear Shelby A, Thank you for being such a loyal customer, we are glad you had a great experience. We will be sure to pass your kind words along to our friendly staff. Thanks again for staying with us, we are looking forward to welcoming you back on your third stay! Best Regards, The Holiday Inn Resort Management

Reviewed 3 weeks ago

I just had a major problem with my reservation, and spoke with the loveliest and most professional staff to resolve it, who were quick, helpful, and very honest. I at first didn't think they'd be able to fix it, but was still very impressed by how they handled the situation - and then it was just icing on the cake...

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Helpful?
Thank P_B23332
GCMHIManager, Front Office Manager at Holiday Inn Resort Grand Cayman, responded to this review

Dear Kelly B, Thank you for such nice words. We are so pleased that you had a great experience with our staff. This is what we are striving for. Hopefully, you will be able to meet our friendly staff in person. Best Regards, The Holiday Inn Resort Management

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
Grand Cayman's Only North Sound Oceanfront Resort! Located on the northern coast of The Grand Cayman Island, The Holiday Inn Resort takes any ordinary vacation and will transform your trip into the ultimate restful, romantic, and fun getaway. Just off the beaten path in Crystal Harbour overlooking the beautiful North Sound, our resort provides quiet tranquility for those seeking relaxation. Lay out by the pool, or take a leisurely swim in the stunning, crystal clear ocean. Our property also features amenities for those looking for a bit of fun. Rent from our on-site Jetski rentals, or grab some bikes and explore the Island at a slower place with the entire family. Guests can choose from modern rooms and suites, featuring balconies and gorgeous views of our beautiful island. The sun rises directly over the center of the resort each morning, so catch the sunrise, and then catch up on sleep later with a little poolside nap. With a private, secluded location, rentals for fun in the sun, and close proximity to Seven Mile Beach and is the perfect vacation spot for families, honeymooners, and local staycations. We look forward to welcoming you with our warmest hospitality soon. ... more   less 

Additional Information about Holiday Inn Resort Grand Cayman

Address: 278 Crighton Drive | Crystal Harbour, West Bay KY1-1300, Grand Cayman (Formerly The Grand Caymanian Resort)
Region: Caribbean > Cayman Islands > Grand Cayman > West Bay
Price Range: ₹ 9,050 - ₹ 15,126 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Grand Cayman 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
The Grand Caymanian Hotel Grand Cayman
Grand Caymanian Hotel
Grand Caymanian Resort
Hotel Grand Caymanian
Holiday Inn Resort Grand Cayman Cayman Islands - West Bay
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Grand Cayman staff and other travellers.
42 questions
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Questions? Get answers from Holiday Inn Resort Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The kids were able to go out the sliding doors to the pool in the 1st floor rooms. I think all rooms have an ocean or golf course view.”
LuvToTravel, 17 Apr 2017 | Read review
“Ask for room closer to the end where the pool Is located.”
Y1263YCtomm, 14 Apr 2017 | Read review
“Choose pool side at hotel...time share side either side will do”
pdw911, 11 Apr 2017 | Read review
“Suite with a pool view, includes full kitchen including washer/dryer combo and a view of the water.”
  • Sunrise
willi1999_1999, 3 Apr 2017 | Read review
“rooms facing the sea are nice”
AdrianPJJ, 20 Mar 2017 | Read review
5 of 5