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All You Need to Know About the Rooms
at Galeria Plaza

Room/Suite (23)
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Guests1 room, 2 adults, 0 children
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Room review highlights
The interior of the room is a kind of Japanese styles. And the big bath (Onsen) is the most recommended for all of guests,...
... in September and was not pleased with the smell of my room, it smelled like a wood shop class. Additionally the rooftop...
... was included with my stay I chose to pay for breakfast at the Hotson. To bad because the staff and room were quite nice.
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The interior of the room is a kind of Japanese styles. And the big bath (Onsen) is the most recommended for all of guests, especially for Japanese people. I had dinner at the restaurant twice. The foods are "salty". You might need to order more beer. lol
日本的な内装の部屋と、大浴場(ホテル側は「Onsen」と言っていますが、いわゆる普通の大浴場)は、日本人客を意識したものでしょう。大浴場は、宿泊客以外にも公開しているため、完全予約制です。従って、1人で広い浴場を独り占めすることになります。ただし、結構人気なようなのので、予約が取れないこともあります。レストランで2回夕食を取りましたが、全体的に塩が多めの味付けでした。
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Date of stay: October 2019Trip type: Travelled on business
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Galeria P, General Manager at Galeria Plaza
Responded 5 weeks ago
Good morning Mrs.

Thank you very much for your comments it is a pleasure to know that you like our facilities and we will review your comments with KITCHEN we hope to see you soon as you deserve.

Regards

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Attended in September and was not pleased with the smell of my room, it smelled like a wood shop class. Additionally the rooftop pool was boiling hot, would imagine there would be some type of cooler. This one isn't much of a big deal but how are you going to charge for breakfast, but not offer coffee for free?
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Date of stay: September 2019Trip type: Travelled on business
Room Tip: Throw some air fresheners in the room or somehow remove the smell of saw dust
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Galeria P, Front Office Manager at Galeria Plaza
Responded 11 Sep 2019
Mr. Harrison,

We regret the mistake of the coffee payment. Our property has ten months in operation and the smell of wood is very common yet and usually liked, our pool is heated so that our guests can use it even with the low temperatures of Irapuato.

In relation to the coffee issue we will review our processes. I also take the opportunity to inform you that in every room of the hotel there is a coffee maker and two capsules totally free per day.

We hope to receiving you in the future to serve you as you deserve.

Regards

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The hotel was very nice the staff was attentive and friendly, I wish I could say everything was great! The reason why my rating wasn’t good and the reason why I couldn’t recommend the hotel is the smell of sewer gas that hit you as soon as soon as you entered the lobby. It was so disgusting that although breakfast was included with my stay I chose to pay for breakfast at the Hotson. To bad because the staff and room were quite nice.
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Date of stay: July 2019Trip type: Travelled on business
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Excellent service and high hospiality. I lost my room-key but staffs gave me kindful response.Room always keeps cleaness, especially Bathroom.I can really recomend here to our collegues.Only concerin is that there is only one restaurant in this hotel.
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Date of stay: November 2018Trip type: Travelled on business
Value
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Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC