This was a small 3-bedroom cabin, situated in a beautiful location. Large heard of kangaroos were visible outside the windows. Very peaceful and quiet. Short drive to central areas and food stores. PROS: clean, amenities functioning, comfortable bedding, beautiful views. CONS: small, not recommended for long stays (more than 3 days), limited storage space, staff were reserved and not overly helpful, bbq was packed away and not in good condition. Very highly priced for the amentities (~700 for 2 nights, 3 people). Would return to larger cabin and at a reasonable cost.
We stayed in one of the cottages for two nights while attending our granddaughter's wedding. The cottage was comfortable but a bit basic although the position on the lake with ducks was very pleasant. Parking outside the room would be good walking on a boardwalk in the rain wss a challenge.
First of all, the score are based on experience and prices combined. If you paid considerably high price you would expect a good experience, relatively if you pay for a dirt cheap place you wouldn’t expect good service or experience. With the above in mind, I would not recommend this place if you’re looking for family experience with your mind set on a resort style estate of relaxation.
We stayed this place at the peak of xmas paying $600 per night for a 2 bed duplex with a pool, now I am aware what i am expecting when it comes to xmas time, high price and low service.
First this property was no where near the estate, my first mistake, not even sure why they have places outside of the estate then advertise under the estate name, so misleading, i am sure there are fine print in small letter somewhere stating its not in the estate upon booking, but I feel I was misled hence this review.
My next mistake is choosing a ‘private pool’, as you can see from picture i uploaded, the supposed private pool is 2m x 2m hardly child friendly and located outside where organic dirt such as leaves often falls and its not even heated, good luck going for a morning dip.
Lets talk about service, what service ? We picked up the keys which was left for us at the estate unattended front desk, we drove to the location outside the estate based on the map they provide us. Good luck if your looking for your local expert experience and answer a few tourist questions.
Clean and tidy upon arrival? The floor still has dirt from last guest, looks like they didn’t bother to waste time cleaning, at least the beds are made up. We had to ring a few time to get someone to clean the pool, we could not wait for floor so clean the floor ourselves.
The place is old, washing machine even has rust around them, they advertise for bbq place, you can see in picture that its a small bbq with a gas tank, wouldn’t expect for a modern accomodation. There are no aircon so good luck with the heat.
Other service , cause we had 2 kids we requested 2 cot to be present upon booking, they said not a problem. Upon arrival to the room there are no cot assembled, we called they said they left it upon the unattended front desk that we should able to see it when we pickup our keys that we are to assembled ourselves.
I get that xmas period are busy, but we never prepared for no service, there are no one you could speak to face to face. We feel like been treated like a self service hostel paying hotel price.
In hindsight with that price we are paying, we would just hire a house to ourself on airbnb.
Overall, not a good experience, i would not recommend anyone booking here.
Stayed for a weekend in February and although the room (Wilderness Hutt) was nice enough, it was very over priced.
They offer nice tea/coffee but only enough for 1 of each - too bad if you both want a cup of tea, and the next day they dont make up your room or replace any of the consumables. With the nightly rate they charge, I would have certainly expected the room to be made up at least...
No air con is also a real surprise considering the price.
In short, we didnt let these issues bother us and had a nice weekend. If the price was 30-40% less, I’d have a much better memory of the place but it is just too expensive for what you get. When I spoke to the manager asking if our room would be made up, he said no- its just like renting a batch.....with that in mind, price it accordingly or up your standards to meet your rates.