Booked this hotel through Agoda and this is my first mistake!
Not so bad or any good
It is a single man army - Same person is your Receptionist, Security guard, House Keeping guy, and what not..
Check-in time was 12 Noon and we reached hotel by 12:05PM; initially he took 15mins to admit that there is a booking on my name and after that he asked about the payment mode - once I told him that its online payment which is already done he was pissed-off as he was expecting the payment to be made in cash;
After this he told us that the room will be ready in 5mins and vanished for about 2hrs and there's no once to call or talk to - he went upstairs himself to clean the room and bathroom using phenol.
Agoda Customer care:
meanwhile tried talking to Agoda customer care and they are least bothered of all these and his only answer is if you want I can cancel the room right away; when asked for assistance in finding another hotel, he suggests checking on Agoda website and book ourselves.
Horrible place to get-in or stay for atleast a minute; room was reeking like hell with phenol and some dampness smell; Linen was horrible with lots of patches, when requested for a change he had an excuse that there aren't any washed Linen as the washer isn't working. Tons of dust everywhere and spider webs.
I don't have words to describe the bathroom - worse than any free public toilet you can find on Indian roads
There was only 1 small light in the room. The building looks good from outside but the rooms were not maintained well. The bathroom was stinking. No hot water. No wifi. The picture shown in Agoda app /online was taken years ago and it was not updated. And also the facilities were not given as stated online. We had breakfast but they didn't provide. So we got cheated!
I booked room with my friends. I can say that the stay was horrible. The rooms are so small and sinking. Bathrooms were not cleaned properly and were smelling like garbage. The AC was not working properly and the staff were not ready to make a solution for that
Location - Just opposite to the railway station.
Breakfast was good... but, mostly served cold
Housekeeping staff was quite polite and helpful
Unclean and torn bed spreads and pillows
Bathrooms were not clean
No TV in the room
No Geysers for hot water in the bathroom. So, we had to request the housekeeping staff for hot water. They were old men and we felt guilty requesting them for water or any services.
No intercom in rooms. An old phone was thrown in the closet.
Every time we needed something, we had to make a trip to the ground floor.
If you are thinking to stay in this hotel, I advise you to add some more amount and stay in Hotel Saradharam. We stayed here for a night. This Hotel looks good from outside. We got disappointed once we entered the room. It was so small and bathroom was nasty. A/c was available but No remote available. they said Hotel in under maintenance. only one tube light was there. No night lamps.
The worst part is No latch was there in Door. Only Door lock was there. When we asked they said we cant open from outside. But they also said there is Master Key for all room.
Horrible part is Geyser was there. But it was not working. Hot water provided from some other room. Not suitable for families. Car Parking was available.