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All You Need to Know About the Pool
at Memora Celaya

Pool & Beach (8)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... for business or pleasure to the Bajio area excellent pool and excellent in food services complete clean and the...
The property was hosting an event on Friday morning at the pool. The event started early, making sleep impossible. My wife...
... times to different persons to turn on the boiler to warm the pool, because the water was frizzing. After the 6th time I...
Most popular question about the pool
The pool is a heated pool?
Estimado huésped buen día, Muchas gracias por sus comentarios, le comento que la alberca tiene un sistema de calentamiento el cua...
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Featured pool amenities
Outdoor pool
There is an outdoor pool area with well manicured hedges.

Reviews that mention pool

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this property is an excellent place if youre traveling for business or pleasure to the Bajio area excellent pool and excellent in food services complete clean and the location has an excellent accses to the main road
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Date of stay: April 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from ALFREDO L, General Manager at Memora Celaya
Responded 18 Apr 2019
Dear Guest;

We would like to thank you for your recent stay at Hotel Fiesta Inn Celaya and for has been taken part of your time to let us know your impression about our services.

Waiting you give us another opportunity to serve you in a near future, we remain,

Yours faithfully,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The property was hosting an event on Friday morning at the pool. The event started early, making sleep impossible. My wife attended a business meeting with me, with the intent of enjoying a day at the pool but with the event that was impossible. No notification was given prior or at check-in.
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Date of stay: October 2018Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Eliud B, Gerente at Memora Celaya
Responded 22 Oct 2018
Thank you very much for taking the time to answer our quality survey.
For a server and everyone who works at Fiesta Inn Celaya is very important to know your comments about the experiences he had during his stay in this his home.
Through this survey and your comments we can see the areas of opportunity, failures or errors that we may be committing during the daily operation of our hotel, we immediately start working to correct any anomaly.
I offer you an apology for the service you received in our hotel during your stay with us, Regarding the event that took place in the pool area, I offer you an apology for not having informed you since your arrival at our hotel.
Dare follow up your comments so that they are aware of the mistakes we made and do not repeat them again.
I reiterate my gratitude for your comments and for the qualification that you have given us, we wait for you in your next business or pleasure trip in Fiesta Inn Celaya where I will personally have the pleasure to assist you.

Best regards and thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The hotel is old fashion. Compared to other Fiesta Inn, this one is a category below. But, the hotel is just good. Several things I didn´t like. Two nights in a row, someone was smoking on the same floor than I, in a non-smoking hotel. We reported it to front desk and aparently did nothing.
Other thing I didn´t like was that I had to ask 6 times to different persons to turn on the boiler to warm the pool, because the water was frizzing. After the 6th time I asked, and after 3 hours waiting, the turn it on.

The staff was very kind.

Next time, I´d prefer to stay in Fiesta Inn Queretaro instead of Celaya´s
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Date of stay: July 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Eliud B, Manager at Memora Celaya
Responded 15 Jul 2018
thank you for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We stayed at this hotel located in Celeya, Mexico. It offered a beautiful lobby which included a restaurant and bar. The rooms were clean and comfortable. There is an outdoor pool area with well manicured hedges. The hotel staff knows enough English to help any travelers that do not speak Spanish. The price per room was very low for a hotel of this style. Breakfast had a very large selection of items to eat including fruits, pastries, fruit juices, local Mexican style dishes, as well as an egg station where a chef cooks eggs to your liking. I would recommend this hotel over the Holiday Inn Express, which is more expensive and does not offer the same amenities.
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Date of stay: October 2016Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Jesus M, General Manager at Memora Celaya
Responded 27 Oct 2016
Good afternoon Mr. Stephen,

Your feedback is very important for us, we appreciate your comments and we hope to see you soon to greet you personally.

Greetings from the world famous city of the “Cajeta”.

Cordially,

Jesus Macias
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
By stay in Celaya was made complete by the service and excellence of the hotel and staff. From being professionally greeted every time I arrived, to the quick and efficient service of the wait staff. My stay was totally pleasant. The courtyard and pool are pristine, this made relaxing after a hectic day wonderful.
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Date of stay: June 2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Jesus M, General Manager at Memora Celaya
Responded 5 Jul 2016
Good afternoon,

Thank you very much for the time spent in answering our quality improvement survey.

Your feedback is very important for us, we appreciate your comments and we hope to see you soon to greet you personally.

Greetings from the world famous city of the “Cajeta”.

Cordially,

Jesus Macias
General Manager
Fiesta Inn Celaya
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

The pool is a heated pool?
Estimado huésped buen día, Muchas gracias por sus comentarios, le comento que la alberca tiene un sistema de calentamiento el cual se utiliza en los meses de invierno, estaremos aplicando el calentamiento de la piscina durante estos meses para satisfacción de nuestros clientes. Saludos cordiales y gracias.
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