The only good thing about this hotel is its location. Wife and I booked a room with a balcony, but we got a room without it. The towels were wet and already used, which is unacceptable. The general cleanliness is not really bad, but after the wet and used towels we were wary of everything else. Wi-fi is another story. You had better connection on the beach (about 1 km from hotel) than in a room. You must stand by the window to use wi-fi. And the breakfast!!! That’s a story to tell. Here is the menu: white bread, boiled eggs, white cheese, butter, cherry jam, corn flakes, milk, tea, coffee, unripe tomato, cucumber, scrambled eggs and some awful sausages. We had it the same two mornings, I cannot imagine staying here longer and having the same breakfast menu all the time. That is not how a 4 star hotel should treat paying customers. Maybe I don’t know what is the resort, but Hotel Divjaka definitely is not. No one tells you that the water on tap is actually filtered sea water, which smells horribly when heated. It is salty and non drinkable (usually tap water is fine in Albania), and when you take a shower the smell is really powerful and bad. It is definitely not worth the money. And there is a BUT, the lagoon itself is a gorgeous place, surreal and you should go and see it!
Our initial experience was very good as we were met at reception by a lovely duty manager, Irina. She was so friendly, helpful & professional. However, the gentleman who took our credit card payment was surly & borderline rude.
Irina arranged a lovely room with as requested a good view of the sea. The room was excellent, spacious & a lovely ensuite with fluffy towels. We had a problem with the toilet which Irina had rectified immediately.
We had a coffee & water in the bar area & the service was very good.
The hotel has a fabulous pool a short distance through the gardens & it is impeccably maintained. The beach is a further walk past the pool & unfortunately is spoiled with bags of rubbish at the time we visited.
The breakfast was appalling. The area assigned for breakfast is akin to a canteen. The choice was limited with cold omelettes, cold eggs, cold coffee & tea in flasks & poor quality bread. When we requested hot coffee we were told it would be 10 minutes & were informed we would need to go upstairs to get freshly brewed coffee. The service was apathetic. Every where we stayed previously in Albania, they took pride in the breakfast they provided but not here.
On check out again we met a smiling Irina who should be the example of professional customer service for the hotel. Perhaps if they were to model their customer service on her the would get excellent reviews. As well as sorting the breakfast of course.
The location of the hotel is excellent being within walking distance of a wonderful beach and having lovely views. The room was also of good quality; however, the breakfast staff were abysmal: they left us waiting at a table for around 20 minutes and then proceeded to bring us dirty cups for coffee that they had picked up from another table.
This resort is big n very nice. There is amazing beach n kind ppl who can help you with make you feel comfy. If you want own room with own toilet n shower u need book the right one. If you speak English please talk to ppl in reception. :-)
This hotel is located in the middle of a pine forest in the beautiful Divjaka-Karavasta National Park and backs on to a wide, clean, sandy beach. There are several other hotels and restaurants in the area (which is called Divjaka Plazh), but it was very peaceful.
It's an ideal location for swimming in the Adriatic or just relaxing on a sun lounger. It's also great for getting away from it all and taking in the beauty of the area. The highlight of the park is Karavasta Lagoon, which is one of the largest in Europe. Bird watchers will love going on one of the many nearby walks to the lagoon and wetlands.
The hotel is large and modern and set in very well maintained grounds. Outside there is play equipment and other recreational facilities. The restaurant served excellent fresh, local food and the bar has a large terrace looking towards the beach. The bedroom was large and clean and the bed comfortable. It had all the amenities I expected, including a fridge, air conditioning and TV.
The staff could not have been more friendly and welcoming. They went out of their way to help me enjoy my stay and the excellent service was a real highlight of my visit.
The nearest town is Divjaka, which is about 6 km away. From there, it's a further 15 km on the SH57 road to the village of Cerm and the junction with the main SH4 road. The SH4 goes north to Durres and Tirana and leads to the south of Albania, including Vlore and Berat. Just north of Cerm is the junction for the SH7 road, which leads to Elbsan and places further east.
Buses stop at the junction in Cerm. There is usually a shared taxi or bus waiting to go Divjaka and from there a further shrared taxi can take you to Divjaka Plazh. The nearest train station on the Durres to Elbasan line is at Rrogozhinë and the 12 noon bus from Divjaka stops there.