Situated at a left side of Matala bay with amazing breathtaking view to the rock with acient caves! The room is spacious, well furnished and has a wonderful design with a marine theme. Tasty breakfast with big amount of food) Nice and helpful personnel. Also big + is restourant Scala with with fresh seafood and good wine.
Taxi cannot drive directly to the hotel so you can ask staff in advance for assistance with luggage.
Will definetely recommend that place!
Really friendly staff gave you the feeling of being at home. Room was spacious and decorated like a private living room. Again, you feel like home! Breakfast was great and with the best view over the town,beach and sea. We will come back!
'' Arriving in Matala, I realised that I had made a mistake in choosing to sleep in this city: it's touristy , populated and noisy and Loud. Upon arriving, I realised that there was no direct access to the hotel by car. I did not really want to walk a distance of some 100 metres, loaded like a mule, in the middle of streets full of tourists, looking for the hotel so I sent an email to the hotel, ....then a second and .....finally after about half an hour I decided to call the hotel. The network was deplorable and erratic but after a second call, the owner offered to come to the city parking area (there is a small fee - two euros a day and only when you arrive during the opening hours, otherwise it is free; so I did not pay anything in three days) to help me with my luggage. Indeed, as soon as I arrived at the parking area I did notice a young man who was obviously waiting for someone; he came to me when I looked at him. He carried the two heavy suit cases, despite me offering to help him. A true 5 stars service.
The restaurant (I tried around 70 restaurants in Crete): the first night, I ordered stuffed vine leaves - not bad, but bland, the worst I've eaten in Crete - Greek salad - the feta cheese had a slight taste of staleness (I eat feta cheese all year), like the taste of cheese I eat at home that has hung around in my fridge for two weeks, but nothing dramatic - and an octopus salad - very good and the chocolate soufflé was excellent, although probably frozen, perhaps homemade or at least not bought-in. The service was very good and the setting was lovely. The house offered me a beer, thinking perhaps I waited too much, which was not the case. At the end I said to myself: "not bad, but to want to serve as many people the quality suffers a bit."
The second night, I thought eating elsewhere, but after asking advice from other businesses, the same restaurant was recommended- and for fish; so I decided to give the restaurant a second go. There was no table overlooking the sea available so the manager offered to send someone to my room as soon as one of the right tables became free; once more - five-star service. I let the manager choose for me, a bass, quite exquisite, an octopus, the best I've eaten in Crete and I even ordered an octopus salad that I appreciated a lot the day before like the soufflé, which was offered to me. I ordered a glass of house wine that I didn’t appreciate so much and didn’t drink, and so they did not charged me for that, then a bottle of excellent white Vidiano. In short, a moment of happiness, the setting, service, cuisine, the generosity touch.
The room: the establishment will never be able to change it, the climate is humid, the hotel practically on a cliff, if the windows are not open they feel like a cellar: musty. The rooms are very small, it's true, but adorably decorated, kitsch but just right in my opinion, everything worked (hot water, air conditioning ...). The terrace, if you really want to sleep in Matala, offers one of the best views on the beach. Do not count on sleeping before 3am though - which is a shame. The first night I enjoyed hearing the quality live music until 3am, but the second night the unnecessarily overly loud music in almost deserted bars just horrified me.
That sums up the absurd logic that Matala traders pledged at the opposite of the sixties decor, the spirit that made Matala which is now another consumer temple where appearances come first and respect for others comes last. Bars totally despite tourists who try to sleep in Matala and make them live. Besides, it is the only repproche I can make to the owner, who was very professional: like most of the operators in Matala, he just seems to be a robot, a zombie, which has seven months to make the most money possible and who has lost his soul. He will ask you if everything is okay with the room, but he doesn’t really listen to the answer. Do not try to exchange more than a minute with any employee of this establishment, time is money.
Thus, according to my feelings, drinks, dessert offered by a boss who takes the time are friendly gestures, and by a boss who did not have 30 seconds, are a purely commercial and professional gesture.
Summary: a very professional and inhuman boss, very small rooms, very nice, musty, with a lovely view and impossible to sleep before 3am. If the boss had shown any humanity, I could have come back for one or two nights, cause I can't sleep at 3 a.m. more than that''.