This hotel was not on my list of possible places to stay in Xilitla. But all the other places I researched lacked some amenity that we wanted such as secure parking, central location, rooms with 2 beds, etc. This hotel hit all of our requirements. But more than that, the rooms are large, clean, quiet, have good AC, and have very comfortable beds. Plus the hotel staff is friendly & accommodating. All for a very reasonable room price.
The hotel offers free, secure parking less than 100 meters away. If arriving by vehicle, parking near the entrance to unload luggage can be intimidating because it’s a busy street with no parking. But we asked a policeman if we could park while unloading & he said yes. After unloading I drove the short distance to the parking lot.
The hotel had problems with the wifi router during our stay so there was no wifi in the rooms but there was in the lobby.
We would stay here again.
We found this hotel at the very last minute and we were actually second-guessing ourselves, after walking for what it seemed hours, trying to find a good, yet clean and in a good location hotel. Thankfully we went in. My boyfriend and I had been doing a road trip for the last several days and we learned to ask to see the rooms first. Marvelous views from the 5th floor, if I do recall correctly. We [did] have hot water. Room was clean. It seems this hotel improved very much compared to past reviews. Will eventually visit again! Staff was pretty good overall..
My husband and I checked into the pretty, clean Puerto del Cielo hotel in Xilitla, SLP, about 2pm Monday afternoon. Nice room, good bed, pleasant space. No hot water. No hot water 28 hours later. No possibility of a refund for the second night, which we paid in advance. No apology, no attempt to correct the problem. So, here we are, 500 pesos/night, and no hot water. I'm so sorry we paid for two nights!