A couple of days before check-in, I just happened to e-mail Mare to ask about parking. The response was ... oh, by the way we doubled booked one of your rooms which we would have to vacate for one night, double up and then return to the room. The compensation was one day free parking. I didn't quite understand why our five day booking should have to give way to a single night booking. Very careless on their part and very inconsiderate: what would have happened if we had showed up with no time to find another hotel that would leave us in peace for our five night stay. We did find another hotel at the last minute and enjoyed Trani. But shame on you, Mare Resort.
What a wonderful hotel. Where to begin
The setting, being just a few meters set back from the harbour was fantastic. You find yourself in the most beautiful oasis,which is the hotel, whilst being a moment from all the bars and restaurants which were close enough to get to within a two minute walk whilst being of no hinderance, noise wise, at all
The hotel has only 13, rooms. Ours was enormous, with a long bright hallway in our room opening up to a large, high ceiling bedroom, lounge and a great bathroom. The free mini fridge re-stocked each day was an added surprise
The first thing that hit us was the wonderful aroma throughout the entire hotel. All staff were friendly and very attentive without being overbearing
Breakfast on the roof terrace was simple and lovely and really was a great way to start the day
We did not have time to take advantage of the free cycle hire which would have been lovely
I would suggest their valet parking service at 20 euro a day especially in high season as it guarantees you a parking space although you could try your luck and look for a parking space at 4 euro a day on the nearby streets
We loved this hotel and were sorry to leave
Our first impression of this hotel which was once an old Palace was just "Wow". The friendly welcome, the exceptional service and top quality accommodation combined to make this a highlight of trip. Add to that the wide vista from our room and the rooftop dining area and bar, we just loved our stay. The complimentary bikes added to our experience. Our friends had an early checkout on our last day and the staff went way beyond what we had expected and had breakfast all ready. This is a must stay!! Cant wait to go back.
The view, if you have a room that faces the bay, is absolutely spectacular! Quite part of the town, great location to walk the entire town, parking, and we had a fabulous (A+) room. Like a mini Ritz Carleton. Great rooftop dining and bar.
We chose a good room and it was a spacious with lovely Marina/Sea views, BUT being on the top floor the noise from the rooftop restaurant was unbearable. We did complain to no avail. Breakfast was nice. Location wonderful. Some cleanliness issues with mouldy shower, not expected in an upmarket hotel like this.