We had a great time in Heiligenblut. Very nice village at the foot of Austrians highest peak (which we saw only on the morning of our leave). The Franz Joseph Hohe is fantastic to make excursions.
The hotel is simply good: nice food but no high quality, rooms are large enough and clean, beds could be better. Sanitary is clean but somewhat outdated. The swimming pool is not huge but nice, as the sauna and steaming room.
Staff is very helpful.
So conclusion: honest price/quality hotel.
Well this hotel is fantastic!
Our Stay was perfect from beginning to end. The hotel decor was lovely.
All members of staff were very attentive and when in need of help they were always there to answer questions.
The hotel pool was very welcoming after a day of skiing, my husband had a sports massage during or stay and he would highly recommend this.
Our room was good and our view from the balcony was pleasant.
We were able to bring our dog on this trip and the hotel were very accommodating to this.
Breakfast and evening meal were Amazing, the variety was superb and all food was fresh and hot. The waiting staff were excellent and tended to our every need.
Drying rooms were available for you to store your boots and skis overnight and a free ski bus (every 15 mins) will take you straight to the lift.
The Glockner Bar was lovely to have an evening drink in, although it did lack atmosphere and could do with more evening entertainment, however this would not put me off staying here again!
Thank Hunguest Hotel for a Lovely Holiday!
Just back (Jan 2015) from Heiligenblut where we stayed in this hotel for the week. We haven't stayed in a hotel for a skiing holiday for years so weren't sure what to expect. Well, we had a great time. From the moment we arrived we were looked after fantastically well by all of the staff. Really enjoyed the food in the restaurant - like any buffet restaurant not everything was great but there was more than enough good to really good food for everyone. Lovely atmosphere in the bar, decent beers and wines. Remember this is a family hotel in a small traditional village so no dancing on tables après ski just a nice place to relax after skiing. Rooms were large and comfortable, could do with more pressure in the showers however. The pool area was great for the kids. The skiing was all on piste the week we were there so I can't speak for the off piste - but it looked to have great potential. More than enough kms of piste for a family holiday and a decent variation between red and blue. Not much of the steep stuff unfortunately. Really easy to get back to the village for the end of ski school to get the kids - you're never more than 1 lift and a run down from getting back. All in all we'll definitely be going back
we have spent 4 nights in the hotel. it was advertised as a luxury skiing long weekend.
probably the biggest disappointment was the wellness area. Sauna was ok, everything else was quite poor, small, used, old. Kids were screaming all around the pools and the wellness area what was quite bothering if you were about relaxing.
Rooms were clean, but small and dark. bathroom with shower and separated toilet was ok.
There was no minibar in the room! the TV was probably the smallest TV I have ever seen in hotels. All the noises from the corridors could be heard in the rooms like the doors were always open.
I must mention some nice things too: the food was great and the staff was very helpful all the time.
location was ok, the ski bus stops right in front of the hotel, and you can get to the lifts in 3 minutes. There was no problem with parking at the hotel. there is a grocery store close to the hotel which is a plus. and one more _very_important_thing: NON SMOKING HOTEL!
Internet was free, but worked only at the Bar area.
non smoking hotel!
great food both selection and quality
wellness area is poor, dark
Internet is only at the bar
small dark rooms
bed was not good
This is NOT a 4* hotel this is a kindergarden! We spend there a five days winter holidays with my family and friends. We supposed to have a reaxing and peaceful holidays in 4* hotel with spa. But the hotel was full of families with small noisy children. If you want to relax, do not choose this hotel.
Hotel: old, but renovated. In the centre of Heiligenblut, ski bus stop just in front of the hotel, 5 minutes to "Gondelbahn". Parking available at the hotel parking (extra fee) or on the big parking place in front of the hotel.
Room: renovated, big and comfy bed, one extra single bed/sofa. Only one chair (with tore upholstery) a no coffee table in the room. There is a small balcony for each bedroom.
Bathroom: In the bathroom we had broken hand shower. There is some old soap dispenser and tissue box, but I suppose to have full range of hotel cosmetics and amenities in 4* hotel.
The room and bathroom is very warm (maybe too much). WC is separated.
Spa: General look of the spa is old. I tried only swimming pool that is quite small. The water was very hot (cca 33°C), not refreshing. And moreover, not very clear. You do not have a bath robe in the room. You can have some from a reception for extra fee (€5).
Food: this hotel have really good food buffet. You have various selection of different range of food. Drinks are paid extra and are very expensive (a bottle of mineral water €4.40).
Lounge bar: there is nice louge bar. This is ONLY place where is the wi-fi. But, what are doing children in the lounge bar even in the evening/night?!
We used to be in various categories of hotel, and my final result is: this is expensive 3* hotel for families with children.