I have done this booking 2 week before and I am currently boarded on houseboat.
I could not stop myself to write this review even though my trip has not ended.
Works experience,many problems.
1. Contact information did not received in the confirmation to me.
2. Houseboat did not contacted me yesterday not even the day of boarding.
3.address mentioned in the booking was completely wrong.
4. Parking is not given to my driver even if it is provided in the confirmation email.
4. Premium room is not a premium room shown in the snapshot in the TripAdvisor site.
Premium room means with ac as they are saying.
5 . I have booked this premium room with third person added as extra bed with 4000 RS
So totally charged 11000 for three people with this pathetic room which is not as per the images shown in the site.
Strictly not recommended.
1.) Our check in time was supposed to be at 12 but we have to wait two hours for our departure. One hour in the rain because the boat was not there and the 2nd hour because one couple came late.
2.) The boat was not as shown in the picture from booking.com. Promised chilling areas and room doesn’t exist
3.) The boat route was not attractive because it was only in the main channel. First day we drove one and a half hour to one point then same way back to where we started. Second day, exactly the same route but only 40 minutes in total
4.) staff was not helpful at all, and every time we asked a question they lied to us. And the end we tried to speak with the manager about our disappointment but he didn’t cooperate at all.
DEFINITELY NOT RECOMMENDED.
We have enjoyed alot..it was really a royal experience ...food was awsam .staff was too supportive. Relaxation, peaceful. Room was so clean and royal...family ,couples and friends anyone can travel and enjoy the service of kerala luxury houseboat.
Excellent experience.. enjoyed the weather.. A pleasant music was missing, rest the food was like a homemade one.. felt home... Clean rooms ..always better to opt for an AC room as it’s too hot to sit inside humidity is too high irrespective of the weather.
One of the best cruise with wonderful people and great room! Amazing! I took a 3D2N but I think 2D1N is enough. I would highly recommended the Luxury Boat Cruise. Just wish they could stop at some places like fish market and village, just to explore and experience.