Date of stay: August 2021
Just returned from a 4 day stay at this property. The staff was wonderful, everyone from the front desk to room service offered excellent customer service.
The room service food was some of the best food we had anywhere in Ventura while we were there. They breakfast sandwich, and huevos rancheros were incredible, as was the dinner.
Unfortunately we had someone smoking on the deck around us and had to keep our doors closed for most of the stay instead of enjoying the sound of the waves.
We had a larger executive room and it was OK. They bed was a little lumpy and the pillows were pretty bad.
You really get a half view of the beach as the hotel does not have any rooms facing opposite the beach.
Staying in the middle of the hotel kept the room quiet. YOu have the bar and restaurant at one end, where people smoked and partied, or the 101 freeway on the other side.
Room Tip: Quieter rooms are in the middle. The bar and restaurant at one end, where people smoked and...
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Response from Dylan DuPont, Guest Services / Front Office at Crowne Plaza Ventura Beach, an IHG hotel
Responded 4 weeks ago
We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Crowne Plaza Ventura Beach hotel and we hope you choose to create more memories with us whenever your travels bring you back to Ventura. Dylan DuPont Front Office Manager Crowne Plaza Ventura Beach email@example.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC