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All You Need to Know About the Rooms
at Econo Lodge Charleston East

Room/Suite (25)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Lock in the lowest price from these sites
EconoLodgeUS$ 62
Trip.comUS$ 63
TravelocityUS$ 62
Orbitz.comUS$ 62
Hotwire.comUS$ 62
CheapTicketsUS$ 62
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
... accommodating, allowing an early check in and changing our room. Back end of property has no pull in parking. Walking...
... day. Checked in early and did not have to pay extra. Our room was excellent, clean, smelled great and our 2 Queen Beds...
... building which is okay if clean ,it wasn’t. We entered our room and uor feet stuck to the floor, not in one spot but the...
Featured room amenities
Kitchenette
Refrigerator in room
Internet
Air conditioning
Wifi
Microwave

Reviews that mention rooms

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Property located right off major highway but very quiet surprisingly. Front desk very friendly and accommodating, allowing an early check in and changing our room. Back end of property has no pull in parking. Walking allows access to several stores and restaurants. Breakfast area was clean and well stocked. Room cleanliness very good despite the well worn ness. We spent an overnight stay traveling which this hotel fit that bill.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Tina M, Guest Relations Manager at Econo Lodge Charleston East
Responded 3 weeks ago
J8896YQlauries,

Thank you for giving us the opportunity to recognize our staff for their exemplary work in
providing a comfortable and convenient experience for our valued guests. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again here at the Econo Lodge Charleston East!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Easy to Find. Lady that checked us in was super friendly and Helpful. She checked us in with-in a few minutes. Told us all about Charleston, best places to eat & printed us off directions to our meeting the next day.

Checked in early and did not have to pay extra. Our room was excellent, clean, smelled great and our 2 Queen Beds were both comfy.....

For dinner we walked next door to Texas Road House- Food and Drinks AMAZING. best steak ever btw,,,,,

We had no problems- area seemed safe - price was right.
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Date of stay: September 2019Trip type: Travelled on business
Room Tip: 1st floor parked right in front of our door, our room was new.
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Location
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Tina M, Guest Relations Manager at Econo Lodge Charleston East
Responded 3 weeks ago
Stephanie S,

Thank you for taking the time to let us know how you enjoyed your stay with us Stephanie S! It is very rewarding to hear your perspective of our hotel and we appreciate that you have
acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope that your next visit will be another five star experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Didn’t expect much here and got less. Very old building which is okay if clean ,it wasn’t. We entered our room and uor feet stuck to the floor, not in one spot but the entire room. Sheets had black marks on them from peoples shoes. NO COFFEE IN ROOM. No coffee in lobby until seven. Poor selection of food at breakfast, went to Mcds.
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Date of stay: May 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Connector41295740928, Owner at Econo Lodge Charleston East
Responded 2 May 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Hemant Shah
Owner
Econolodge Charleston, WV
681 265 3948
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
Where to begin? Look at the photos and decide for yourself if you don't wish to read through this lengthy review. I want to be sure and cover all the bases here so you don't waste your money. No amount of savings is worth staying at the Econo Lodge Charleston East.

I am quite certain this review will be met with a the usual management/corporate canned response of, "Did you notify management at checkout so they could look further in to these issues?/We are sorry we didn't meet your standards/We hope you'll give us another chance next time/blah, blah, blah”.

Don't bother wasting your time, Econo Lodge. The only thing that could "fix" this place would be to take a wrecking ball to it and start over.

Upon arrival, we were confused about the exterior as the third-party travel website we went through for booking showed the exterior of the place just NEXT DOOR. A different property/chain hotel altogether. Not sure how that happened.

The young man checking us in was approached by the owner who suggested he give us a nice and "newly remodeled" room in the back, facing the highway. FACING the highway? ON the highway is more like it (see photo). Also, if these are the remodeled rooms can you imagine what the old rooms look like?

The owner was friendly at check-in but made clear to my husband how “important and hard it is to find the right kind of customers”. Did he mean the kind of customers who won't leave honest reviews?

After check-in, driving around to the back of the building, there was a homeless person's cardboard box and blankets on the grass (see photo).

We entered our “non-smoking” room to find cigarette burns all around sink and tub area. The toilet (which was dirty) did not have a lid (see photos). The non-smoking stickers were a nice touch though.

My husband went to take an afternoon shower after his nap and pulled a towel out of the wall rack only to find that it was filthy (see photo).

The remote control in the room was sticky. We both want desperately to jump into a pool of hand sanitizer after staying here.

The bed was lumpy. But it didn't have bed bugs which surprised us. (And, yes, that is our “crossed line” for a sleeping place).

The vending machine was empty (see photo). The breakfast area is a nightmare (see photos). The waffles seemed like the safest bet. Nope. Sour and inedible like the mix was old/had been sitting out. I literally had to go find a napkin (on the wall dispenser) to spit out the first bite which was drenched in syrup but you could still taste the failure. There was no sink to dump the terrible coffee out in to either and we ended up going to the restaurant just next door, having to pay for breakfast.

Why did we stay here then? It was within 10 minutes distance of where we were doing business that evening and within 90 minutes of our next stop. Also, saving money while on the road is the way we travel. But this? THIS is unacceptable.

There are people traveling who can only afford a budget hotel but it does NOT warrant treating them as "less than". Providing them a decent, clean room and meal should be part of your business model, Econo Lodge. We have stayed at budget hotels/motels/hostels for the same price and less receiving much better quality standards all around.

Never again, Econo Lodge. Never again.
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Date of stay: April 2019Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from EconoLodgeWV154, Manager at Econo Lodge Charleston East
Responded 2 May 2019
I would like to apologize for not meeting your expectations of services, condition and cleanliness which is a universal expectation. We will work even harder to earn excellent ratings from our valued guests.

We would gladly welcome you back and as always, we do appreciate any and all feedback.

Kind regards,

H. Shah, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC