This hotel has lots of well-deserved positive reviews, which probably contributes to it being packed most of the time we were there. The facilities are nice and the staff are very helpful. They do have some "issues" to work out though, especially with regard to cleaning and maintenance. The first room we were assigned to had a leaking sprinkler system (resulting in a pool of water on the bathroom floor) and a burned out light over the mirror. Fortunately, we were moved to another room after one night of this room. Some of the hallway carpets are stained and the overall cleaning of the rooms leaves a lot to be desired. It seems that the hotel is short of cleaning staff, because cleaning of our room was late and poorly done most days; one day our room wasn't cleaned at all! When we came back to the hotel in the evening to find the room not cleaned, the front desk said the cleaning crew had already left for the day and so we couldn't get the room cleaned until the next day! The best thing about the hotel was their daily Happy Hour, with differing food/snacks each day and free beer (including IPA!) or wine. Nice!!
The room was nice and clean. The staff was polite and friendly. The family loved that the pool was open 24 hours. Breakfast had a good variety of things. It’s also a great location, there’s tons of shops nearby and food options. Overall great stay!
Checkin was quick and easy. The atmosphere was relaxing. I did not get a chance to experience the breakfast, but really appreciate the fact that the pool and gym were 24 hrs. I used them both at off peak times, and it helped improve my stay.
Extremely clean, well appropriated, and comfortable stay. Staff very friendly, courtious, and professional. Bathroom was especially admirable. very spacious, clean with modern facilities and bright. Pool was excellent.
We decided to stay N of the city to save money. This hotel was great - lovely complimentary breakfast, great pool, and walking distance to Starbucks, food, shopping, etc. Super clean, modern, and really comfortable beds.