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All You Need to Know About the Rooms
at Comfort Inn & Suites Christiansburg I-81

Room/Suite (18)
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Guests1 room, 2 adults, 0 children
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
Booked a room with 2 Queen beds, received conformation. After something like 4 1/2 hours of driving we arrive just before...
... disappointment, could be because of our dog ( small) but the room was terrible. The bathtub had rust around the drain ,...
... with no air, most equipment did not work, and the TV in my room did not work. The hotel is in the middle of nowhere with...
Featured room amenities
Suites
We stayed at Choice Comfort Suites in Christiansburg VA in 05/2018 for an overnight rest stop.
Hot Tub
The hotel was clean, and the pool was warm and hot tub hot.
Housekeeping
The upside to this place was, housekeeping seemed very friendly and pleasant that I came in contact with.
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Reviews that mention rooms

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Booked a room with 2 Queen beds, received conformation. After something like 4 1/2 hours of driving we arrive just before midnight exhausted and are told that they do not have our room. Only a room with a single bed and a fold out sofa. Needless to say a horrible experience. Only to be topped when after completing their survey and explaining my dissatisfaction to receive an email saying that is was my fault and this is what I booked through priceline. I booked through their corporate website!

See the attached photo... from Choice Hotels guess what for a single room with 2 queen beds.

This is actually the second time I have issue with one of their hotels in the last year. Never again there are better places to stay and for the same price.
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Date of stay: September 2019
Room Tip: Book somewhere else
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from gm_va351, General Manager at Comfort Inn & Suites Christiansburg I-81
Responded 5 Oct 2019
On behalf of my entire team, please allow me to apologize for failing to meet your expectations. I did research your reservation, and you are correct, it does appear as though you booked directly through Choice Hotels. There appears to have been an error during the check in process, which my staff was responsible for. I will be contacting you in order to hopefully satisfy the issue. I hope that you will give us another opportunity to host you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
On our way home and decided to take the mountain route instead of the coastal trail because of the hurricane. Beautiful scenery along interstate 81 , decided to stop in Christiansburg. Had stayed at Comfort Inn’s before and generally happy with our stay. Well this motel was a disappointment, could be because of our dog ( small) but the room was terrible. The bathtub had rust around the drain , bedding unsatisfactory, air conditioning was noisy. The staff was pleasant and helpful and mentioned that certain rooms set aside for pets. They gave us a poor room, charged us extra for our pet ,bad bad. Gave its 3 star rating because of the staff. We will not be returning
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from gm_va351, General Manager at Comfort Inn & Suites Christiansburg I-81
Responded 5 Oct 2019
Thank you for taking the time to review our property. Please allow me to apologize for the housekeeping and maintenance issues you experienced during your stay with us. You feedback is important to us and we will use it to continue to make improvements to our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I stayed here on business. As a Choice privileges member I always book Choice hotels. This one was one of my worst experiences. The gym was hot with no air, most equipment did not work, and the TV in my room did not work. The hotel is in the middle of nowhere with only a dark sketchy road leading to a truck stop behind it. When I informed the front desk about the TV,they stated they were booked although there was roughly ten cars in parking lot. The hotel did give me a full refund and I am giving them another shot next week. It is the only Choice option for me in this market when on business.
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from gm_va351, General Manager at Comfort Inn & Suites Christiansburg I-81
Responded 5 Oct 2019
Thank you for taking the time to review our property. We do apologize for any inconvenience that you experienced during your stay with us. We strive to provide excellent service to each of our guests. I am pleased we were able to satisfy your issues during check out. We look forward to hosting you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
If as most people in this century do they want high speed internet--you won't get it here. The internet works when it wants to and poor at best. Breakfast never changes--always sausage and eggs--no bacon--no potatoes. We asked for an early check in and had to wait 1 1/2 hours for 2 rooms (however some of the maids were outside smoking instead of cleaning). Rooms are decent but nothing special--too small although the bathroom is nice and the mini fridge has a small freezer which is great. Front desk could use some courtesy lessons as in be nice to your customers. As for places to eat forget it unless you want to drive a few miles to get food. Room keys work when they want to. Large pot holes on the driveway into the hotel. I've stayed here before--I won't again. Cancelling my reservations for the next week--got to have internet and comfort and a little variety on the breakfast. Go elsewhere!
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Date of stay: August 2019Trip type: Travelled on business
Room Tip: Third floor was quiet and had ice machine close to my room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from gm_va351, General Manager at Comfort Inn & Suites Christiansburg I-81
Responded 11 Aug 2019
Thank you for taking the time to review our property. We would like to apologize for any inconvenience you experienced during your most recent stay with us. Please allow me to explain some of the issues you brought to our attention. Our general check in time is not until 3:00PM. We try to grant early check in requests, if available. However, during our peak season it is not guaranteed. We do allow our employees a break during the day, as this does not effect the availability of an early check in. We would like to apologize for the issue you experienced with the wifi. Our service provider is looking in to this issue in order for us to continue to provide our guests with superior service. And finally, we have reached out to VDOT in regards to our service road entrance, as we do not own the road so we cannot make any changes to said road. We wish you the very best in your travels!

Sincerely,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stayed here a few times and trying progressively worse. Will not stay here again. Exercise equipment broken, hot tub heater broken, pool cool and cloudy. Wife left prescription reading glasses in room after checkout. When we realized and called 8 hours later, not found. Said they would check with staff in morning, no call. Called back a day later, no answer at desk.
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Date of stay: July 2019Trip type: Travelled as a couple
Review collected in partnership with Choice Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from gm_va351, General Manager at Comfort Inn & Suites Christiansburg I-81
Responded 14 Jul 2019
Thank you for taking the time to review our property. We do apologize for failing to meet your expectations during your most recent visit with us. We are currently in the process of repairing our hot tub heater, with hopes that it will be up and running within the next couple of weeks. We hold all lost and found items for 30 days from the date of stay when found. I do apologize that we were unable to locate your item. We hope that you will give us another opportunity to serve you again in the future.

Sincerely,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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