From checking in with Pam at the front desk, who was so genuinely warm and friendly, to how extremely clean and comfortable our room was (we loved the waterfall shower!) to the excellent complimentary hot breakfast (pancakes, scrambled eggs, bacon, and hash browns), which was served by another friendly staff member, everything about this stay was excellent! We’ve always had good experiences with Oxford Suites, and this was no different. We were on a road trip and had stayed in 5 different hotels in 3 states, and Oxford Suites Jantzen Beach was our favorite!
I have stayed here two weeks this year and it has been a pleasure. The hotel has been recently remodeled and is kept very clean and nice. The staff are all friendly and go the extra mile to make sure everyone's stay is a pleasure. Pam and Amber at the front desk are super helpful. All of the shuttle drivers are very professional and will get you where you need to go on time. The restaurant serves great food. It has been a pleasure to stay at the Oxford Suites-Jantzen Beach.
Front desk was professional, courteous, informative, helpful.
Lobby was clean & presentable.
COVID measures in place gave the impression of a professionalism standard I have not seen till now.
Room was clean, larger than expected. Bathroom was great. The bed... ohhhh the mattress... we slept like babies.
The room was so big and clean. Service was great we called to get extra pillows and they were brought within 5 min. We usually stay at the red lion but from now on we will be staying at the Oxford! :)
Rooms were clean (when we got there) we stayed for 4 days and the room was not cleaned. The pool/ht tub were not open (which was due to Covid-19) so understand that. We choose this hotel for the breakfast hot bar, and bar area. Neither one was available to us. We were also counting on the airport shuttle. They did not do that because they would only go within a 5 mile radius (not sure of the difference here) so we had to pay $50.00 for a taxi.
Overall we were not pleased with our stay here (middle of construction too, that we were not aware of)