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All You Need to Know About the Rooms
at Extended Stay America - Portland - Gresham

Room/Suite (26)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Booking.com
US$ 92
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Free cancellation until 19/04/21
Reserve now, pay at stay
Expedia.com
US$ 92
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Free cancellation until 18/04/21
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Agoda.com
US$ 92
US$ 67
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SAVE US$ 25
Free cancellation until 16/04/21
PricelineUS$ 92
Hotels.comUS$ 92
eDreamsUS$ 92
View all 17 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
I booked this room for a month for my father and his caregiver. He is in hospice with stage 4 liver cancer and is not far a...
... was inconvenient for me, too many interruptions of not having things available in the room and going to front desk to obtain.
... anybody do all of that? Because when we were getting the room, there was an eclipse which means hotel rooms were...

Reviews that mention rooms

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Stephanie F wrote a review Dec 2020
San Juan Capistrano, California3 contributions
I booked this room for a month for my father and his caregiver. He is in hospice with stage 4 liver cancer and is not far a long enough to go into the VA hospice (he can still walk, bath and dress himself). He also has severe short term memory loss. The reservation is tomorrow, when I asked Rebecca if I could email copies of his ID because I'm not sure if he lost it, she refused to accept it. When I explained the situation, she said "They weren't that kind of facility and she was cancelling the reservation". When I asked why she just kept repeating herself saying they weren't a place where people go to die. Really, because he needs a place to go before he goes to die. She needs to be fired for her discrimination in my opinion, she's lucky I live in CA and not nearby, otherwise she'd have to look me in the eye and cancel. I am now scrambling for a residence for him to stay with his caregiver.
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Date of stay: December 2020
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Portland - Gresham
Responded 30 Dec 2020
Steph, thank you for sharing your experience through your review. We are disheartened to read your comments and regret disappointing you. We are concerned about your experience, and we will discuss your feedback with this individual. We highly appreciate your patience. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LLM wrote a review Jan 2020
1 contribution
Would have been average accept:
Kitchenette was empty, no pens, no paper, no cable/tv guide, no hotel welcome/tourist book, no hair dryer, no Do Not Disturb sign, no Coffee/tea pot..I have seen all of these simple items in every hotel I have been in except this one! I had to go to the front desk at least 8 additional times to request items. I requested all kitchen items more than once..No cutting board, no cutting knife, no dish sponge, no coffee amenities with the coffee pot. This hotel was inconvenient for me, too many interruptions of not having things available in the room and going to front desk to obtain.
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Date of stay: January 2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from iResponze A, Manager at Extended Stay America - Portland - Gresham
Responded 19 Jan 2020
Thank you for your review. We apologize for your disappointment with the lack of some amenities in your room and also regret the inconvenience you had due to our kitchenware policy. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gypsyjody wrote a review Dec 2019
Bayview, Idaho15 contributions4 helpful votes
...and not in Gresham either.

I admit it’s been a year since we checked out of this hotel but it came up on my social media memories and I couldn’t let you make the mistake we did. My husband had a project nearby and we stayed here. Our first and last Extended Stay America.

It started with me buying cleaning products and cleaning the food from behind the chair, the dirt prints on the counter, the pink mold from the shower, somebody’s toothpaste off the bathroom wall, cobwebs, what else? Why would anybody do all of that? Because when we were getting the room, there was an eclipse which means hotel rooms were affordable or widely available. It ended with our truck being broken into the morning we checked out (we were packed to leave) and tools being stolen. Of course there’s no cameras in the parking, even at the entrance doors.
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Date of stay: December 2019Trip type: Travelled on business
Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from iResponze A, Manager at Extended Stay America - Portland - Gresham
Responded 12 Dec 2019
Thank you for sharing your review. We are truly sorry your room was not in the spotless condition it should have been when you arrived. We take the cleanliness of our rooms very seriously, so what you experienced is not typical for us. Our staff is committed to providing fresh, clean accommodations for all of our guests, and we are sorry this was not the case for you. We have already taken steps to ensure oversights such as this do not happen again. We value your feedback and regret the inconvenience caused to you and your husband. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
E.S. wrote a review May 2019
7 contributions
Check-in process was difficult due to booking through Priceline and receiving a declined payment - however, the difficult part came in the apathetic front desk guy who (1) took photos of our IDs, (2) spoke curtly with the Priceline rep on the phone, (3) lied to us when we asked the status of the situation ("we're waiting on Priceline to make a payment," when we had overheard him tell the rep he would have his manager contact them to get it sorted out), and (4) told another customer he "hate(d) those people" after hanging up with Priceline, and (5) didn't care one way or another if we were able to check in to get ready for the meeting for which we were in Portland. While this man was unprofessional and could hardly stand up straight to talk to us, leaning on the counter like we were at a bar, the other gal behind the desk seemed helpful and friendly, promising they would "get it taken care of." Once we made it to our room over an hour after arrival, it smelled strongly of "pet"/"dog." The room itself seemed clean enough for the 2-star hotel quality, though let's just say we wore our shoes the entire time we were in the room. Breakfast in the morning yielded coffee or tea, granola bars, oatmeal or pre-packaged muffins, so anyone remotely conscious about their health would have to supplement the oatmeal with protein from some off-site location. Overall, a 2-star rating because of the nice lady behind the desk and the roof over our head while we slept.
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Date of stay: May 2019Trip type: Travelled as a couple
Room Tip: We stayed second floor by the freeway and the thick windows drowned out the sound of the freeway...
Rooms
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from 00esa, Manager at Extended Stay America - Portland - Gresham
Responded 20 May 2019
Emily, Thank you for your feedback about our hotel as it enables us to pinpoint areas needing improvement to better enhance our services. We apologize for the unsatisfactory service you received from our front desk team, and we assure you that your comments have been addressed with the appropriate individuals. We hope you will give us another chance to prove ourselves and show you that we take great pride in providing wonderful service to each guest, every day. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
happytrav wrote a review Dec 2018
Corpus Christi, Texas2 contributions
The hotel is barebones but that is all we needed. I like that there is a kitchen so we can cook in the room to save money. They have cooking items at the front desk and were able to get me the things I needed. The hotel is a bit off the main road but wasn't hard to find. Will stay again when in the area.
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Date of stay: December 2018Trip type: Travelled as a couple
Rooms
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Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from 00esa, Manager at Extended Stay America - Portland - Gresham
Responded 14 Dec 2018
Thank you for choosing Extended Stay America, and for taking the time to post a review! We are glad to know you were impressed with our fully-equipped kitchen and that you had a nice time with us. Thank you again for your feedback, we hope you both will choose us again. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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