On pure nostalgia terms I'm tempted to rate this hotel as a 5 star, but that would be unfair. I suppose in respect of the finish and appeal of this as a hotel, it probably only rates as a 3 star, but there is so much that's good about it, I found the good parts more than compensated for the deficiencies.
Let me first of all state, that my wife and I used to live in kettering. We met and married there, and in the late 1960's the scene at The Royal Hotel, along with The George, was wonderful. A central part of the town with a lively bar scene and fine dining.
Now it is alas, a shadow of its former self, but under new and as I understand it, independent ownership, it's trying to be reborn and renovated.
This is a massive task, and I wonder if they have the resources to do it justice? As such some things were a bit less than brilliant.
Our room had been newly refurbished, with good double glazing and a new bath/shower and basin, and it was freshly painted. But no bath mat, blinds broken, no hair dryer, and corridors busy with workmen. When we arrived we had to use a rear staircase as the ceiling in the bar was under repair after a water leak.
It all felt rather lacking in finesse.
But I have to say, I loved it. I loved the old fittings, the great metal radiators belching out heat, the grand Victorian glass roof fitments. I thought the staff were terrific and so friendly and welcoming. The breakfast was adequate. Only a continental breakfast, unusual for a hotel, but a very adequate one. I had plenty to eat.
I just thought it was splendid, and I really do hope the they manage to finish the job to a high standard.
Overall I'd say 'Thank you' to the staff for trying so hard, and good luck with the project. I do intend to return..
lots of old features at the Hotel, but also lots of renovation going on, we were given a room, on entering we found that there were no curtains up at the windows which overlooked the town centre. We were given a second room complete with curtains, but small detail, someone had forgotten to leave spoons for stirring our drinks. both times things were put right immediately. Some of the renovation work looks as if it has been done on the cheap, the hotel deserves better than that. We went for our complimentary continental breakfast the next day and was a bit disappointed that there was limited choice for my other half, and i was also disappointed as I had requested on booking gluten free requirements, there was no gluten free bread for toast, no gluten free cereals so I ended up with just a banana. When complaining at the desk I was told that it was not their fault but the fault of the company that I had booked through for not passing on information. I can't believe that any hotel in this day and age does not have the basics for anyone on a gluten free diet. I would advise anyone booking there to contact the hotel direct with any dietary requirements.
Very out of date hotel,not very clean had cobwebs and spider in room, bathroom not clean did not eant to use it.
Breakfast woefully inadequate, food left out over night disgusting.
Will not be going back.
Booked last minute as was let down by another B&B in the area. Travelled from Kent. Very helpful staff. Pleasant room. 20% off all drinks and food. Breakfast included. Saved our day. Thanks to all the staff who helped us.
A large and what must have once been a grand building, in a superbly central location is now an efficient, friendly, but certainly budget, basic hotel. For a single room, accommodation was roomy and the bathroom looked to have benefited from a make over, that the bedroom walls are currently awaiting. Also on the plus side 24h reception and residence discount at the bar. Breakfast was well cooked but can suffer from the plague of 'hot buffet' roulette, a problem faced by places charging far more than The Royal.
As a base to attend any event in the area, the hotel does all that is required.