We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

All You Need to Know About the Rooms
at Premier Inn York South West hotel

Room/Suite (224)
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Lock in the lowest price from these sites
PremierInn.com
US$ 63
View Deal
Priceline
Expedia.com
Travelocity
ZenHotels.com
Agoda.com
Orbitz.com
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
... so we didn't bring our own. The breakfasts were nice. Room was OK, clean enough but smelt foisty (we had a ground floor...
... As this stay ! Not even a smile when checking in Staff very unhelpful Didn’t have any sleep all night as room was noisy
... as some of the listed items were not available in the self service area. WiFi in the room kept disappearing from my phone/iPad.
Most popular question about the rooms
Hello I don’t really like the food on site. Can I go over to McDonald’s and bring it into my room?
I have taken good into other Premier inns before but not this one Don’t think will be an issue
Featured room amenities
Housekeeping
... SW is best of the best Staff from reception through to housekeeping and waitresses and kitchen staff are so amazingly...
Desk
... bar facility, security to premises very good, bathroom excerlent and bed very comfortable Desk staff and breakfast staff...
Internet
... wi-fi' upgrade as I needed to use a couple of devices for streaming etc and the internet signal was excellent in this room.
See all room amenities (20)

Reviews that mention rooms

Write a review
If you require a cot you may wish to bring your own matress. The ones provided are travel cot bases (the thinly padded hard-board type) and not suitable for a baby or child to sleep on.

We even phoned prior to our trip to enquire about the mattresses in the cots and was told they are full/ proper mattresses so we didn't bring our own.

The breakfasts were nice.

Room was OK, clean enough but smelt foisty (we had a ground floor room).

Located next to a busy road it was surprisingly quiet.
Read more
Read less
Date of stay: October 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with premierinn.com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Never will I stay at this hotel again
I traveled up to YORK from Southampton for my sons uni visit
Having stayed at numerous premier inns this year
I have never experienced the staff to be as rude and miserable
As this stay !
Not even a smile when checking in
Staff very unhelpful
Didn’t have any sleep all night as room was noisy
Read more
Read less
Date of stay: October 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with premierinn.com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from WhitbreadHotels, Guest Relations at Premier Inn York South West hotel
Responded 1 week ago
Hi Selina

Thanks for taking the time to share your review.

It's a shame to hear you were disturbed throughout the night which affected your sleep and that the service wasn't up to our usual standards, this certainly isn't the experience we want for our guests.

I've raised your comments with the Hotel Management so they can look into this further and they'll see what can be done to ensure your experience is improved on.

We hope you'll give us another chance in future for a much better stay.

Kind Regards

Amy
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Very good but seem to me staff members were insufficient. Breakfast was disappointing as some of the listed items were not available in the self service area. WiFi in the room kept disappearing from my phone/iPad.
Read more
Read less
Date of stay: October 2019Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Response from WhitbreadHotels, Premier Inn Team at Premier Inn York South West hotel
Responded 1 week ago
Hi Martin,

Thank you for taking the time to review your stay with us.

I am sorry to read of your disappointment with the team and breakfast. Our teams and the Premier Breakfast are both something that we pride ourselves on and I am sorry to hear that we did not meet expectations on this visit.

I have passed your feedback onto the management team so they are aware and can take any necessary action.

I do hope we can welcome you again in the future.

Thanks

Kristy
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
As expected from a premier Inn very pleasant. Room had smell of damp from ott heater on wall but wasn't an issue as we only stayed 1 night.would probably stay again. Restaurant tiny but food excellent
Read more
Read less
Date of stay: October 2019Trip type: Travelled as a couple
Value
Rooms
Location
Service
Sleep Quality
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A great place to stay when visiting York. The Park and Ride bus service was just a short drive away as directed by the very helpful receptionist.
We stayed in a family room (myself, my mum and my 2 teenage daughters) on the ground floor. It was easy to access being on the ground floor although could be a little disturbing with a younger guest running up and down above us!
The room felt cold at first but the temperature control was easy to use and we soon had it warm. We all slept well, we love how efficient the curtains are at keeping it dark.
Breakfast was straightforward with a good range of food to choose from and no limit on drinks. Staff were very good and clearing the tables when needed.
Overall a very comfortable and friendly hotel.
Read more
Read less
Date of stay: October 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with premierinn.com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Previous

Questions & answers about the rooms

I have taken good into other Premier inns before but not this one Don’t think will be an issue
0 votes
Show all answers
PreviousNext
1