My wife and I had the good fortune to stay at Tru by Hilton Cleveland. From the very beginning we knew we made the right choice booking rooms here. The staff, (desk clerks, housekeeping, breakfast attendants) made our stay truly enjoyable. Our room, equally was excellent.
My mom and I stayed at the hotel Oct 18-20 and the handicapped room was extremely nice.The fire outside with seating, the lobby decor all beautiful. The window shades that look like murals are beautiful. The room. was well accommodating for my mother. The walk in shower with the rails made my mother and I feel very comfortable about her alone in there. My only groan is the continental breakfast made me feel like I was on a diet. The staff were very nice, pleasant and attentive. I have been recommending the hotel to everyone i saw in Cleveland and when I got home in Erie.
I was surprised how new and modern this hotel felt especially for the money. I was looking for a place to stay near campus but didn't want to spend upwards of $200. This place was less than a 10 minute drive with traffic. I was very pleased with our room. There was no carpet which made me happy. Plenty of hooks everywhere to hang your stuff and several charging areas. I really loved the bathroom. It felt spacious and clean. It also had a walk in shower and plenty of towels.
The staff was very nice and the free breakfast had a lot of selections.
Very very clean. Staff friendly & accommodating. Roomy shower along with a hair dryer and really nice fixed dispensers of Shampoo, Body wash and Conditioner already in the shower. They also had fixed dispensers by the sink with soap/etc. Iron & Ironing Board was also in the room. Huge wall mounted flat screen tv was also a good touch along with many USB ports/plugs with mini fridge. Great theme/layout/styling of the Hotel/rooms. Great Parking and very Comfortable beds/pillows. Really nice breakfast layout with a good variety of food/drinks. Can't beat the price and guarantee. They even accommodated me on a 2pm check out without issue. Upon check in we received a gift bag with snack and bottles of water. User friendly controls for climate temperature in the room. We will most definitely be staying at a Tru by Hilton again!
I was in town for a visit with a specialist at the Cleveland Clinic. The Tru hotel was extremely convenient to the Clinic, and actually made me feel like I was on vacation instead of there for medical reasons. From the minute I entered the lobby, I was delighted by the design and all the details. My friend and I enjoyed the games in the lobby, the snack shop, the delicious breakfast, and when she had work to do, she used one of the office cubes. The room was clean and comfortable--the bed was cozy and well appointed. I loved that the bathrooms have dispensers for hand soap, lotion, shampoo and conditioner instead of tiny bottles. The hotel staff was incredibly kind and welcoming. "Tru" hospitality! I hope to be back for a visit to Cleveland, and will definitely book a stay here again!