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All You Need to Know About the Pool
at Aha Alpine Heath Resort

Pool & Beach (9)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
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US$ 186
US$ 102
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SAVE US$ 84
Free cancellation until 28/11/19
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US$ 112
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Free cancellation until 24/11/19
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Pool review highlights
... rip-roaring time in the day - lots of facilities available - pool, tennis courts, chess, and other games and the hotel...
... and this place is for everyone. If you want to relax by the pool or be a bit of an adventurer. It can be done here. It really...
... Adults - we played Tennis , Squash and Volley Ball and the Enjoyed the Pools . The Staff were great - helpful and Pleasant .
Most popular question about the pool
Is there a heated (and/or indoor) pool? We’re considering a June holiday and want to know if we’ll still be able to swim?
Hi Brent! No there is not an indoor pool, nor is the outdoor pool heated!
Featured pool amenities
Outdoor pool
the outdoor pool area is lovely but the water is just too cold to swim .
Kids pool
Adult pool
Fence Around Pool
Pool / Beach Towels

Reviews that mention pool

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Beautiful surroundngs, excellent location and facilities, but.... no air conditioning in the chalets.
We had a rip-roaring time in the day - lots of facilities available - pool, tennis courts, chess, and other games and the hotel facilities we just could not sleep in the December heat at night due to no air conditioners in the room - spent many a night sleeping in the cinema - they do have a decent movie house as well which we made good use of.
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Date of stay: December 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from AlpineHeathResort, Digital Marketing Co-ordinator at Aha Alpine Heath Resort
Responded 2 days ago
Good Day,

On behalf of all staff and management at aha Alpine Heath Resort & Conference Centre, we would like to thank you for taking the time to provide us with feedback on your stay with us.

We would like to take this opportunity to apologise for the inconvenience and discomfort endured as a result of the absence of air conditioning in the chalet. We regret that your holiday experience was marred by warm evenings which affected the quality of your sleep. We do, however, hope that there were parts of your stay that were otherwise enjoyable, and would like to thank you for choosing aha Alpine Heath Resort & Conference Centre as your holiday destination.

We wish you and your family everything of the best for the festive season ahead, and safe travels wherever the road may lead you.Keep well and take care!

Regards,
aha Alpine Heath Resort & Conference Centre Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alphine Heath is really a wonderful location and i would recommend this place to friends and families.This is the second time I've been to this resort and this place is for everyone. If you want to relax by the pool or be a bit of an adventurer. It can be done here. It really is a lovely place and should have scored higher in my opinion if these few things were sorted.

There are a number of reasons why i gave this place such a low rating this time around.

The first thing that got my attention and I believe everyone needs to be aware of this before they go to this resort. Is the amount of Noise created by the conferences especially at night. Both nights while i was there. Well after 1am in the morning. I could still hear the music playing from my chalet. This ruined my holiday.

The second thing that disappointed was on one morning a walked up to the reception to ask about the buffet dinner. I was told they were doing a buffet, I was provided the price and was told that we just needed to arrive. I decided to follow up again a few hours later to then be told there was no buffet. This was extremely disappointing as the rest of the family including me were really excited to eat out. Never happened!
Communication on management level between staff and guest need to be more clear and accurate.

Third thing that annoyed me was, Maintenance. One of the toilets in Room 17 was not flushing properly and needs to be sorted. Also the shower in that some bathroom. You're standing in water. Drainage needs to be improved.

Alphine Heath is not a cheap place and unfortunately i expected more from them. I'm not sure i'll be back a third time.
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Date of stay: October 2019
Value
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from AlpineHeathResort, Digital Marketing Co-ordinator at Aha Alpine Heath Resort
Responded 3 weeks ago
Good Day,

We would like to first of all thank you behalf of all staff and management at aha Alpine Heath Resort & Conference Centre for taking the time to provide us with feedback on your stay with us.

We would also like to take this opportunity to offer a collective word of apology for the inconvenience and discomfort endured during the course of your most recent visit to the resort. We would like loved to create the same impression that prompted you to return to our establishment, and regret that your holiday was marred by noise and poor communication on our part.

We've brought the various issues to the attention of our banqueting department, as well as our front desk and maintenance departments, who will collectively endeavour to ensure that communication with guests is more efficient, and that maintenance issues are dealt with prior to guests' arrival.

We hope that there were parts of your stay that were otherwise enjoyable, and would like to thank you for once again choosing aha Alpine Heath Resort & Conference Centre.

We wish you everything of the best for the festive season ahead, and safe travels wherever the road may lead you. Keep well and take care.

Regards,
aha Alpine Heath Resort & Conference Centre Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The chalets were wonderful - we will be coming back to stay here soon as we found the standard excellent and good value for Money.

Lots of Activities for KIds as well as Adults - we played Tennis , Squash and Volley Ball and the Enjoyed the Pools . The Staff were great - helpful and Pleasant .
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Date of stay: September 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from AlpineHeathResort, Digital Marketing Co-ordinator at Aha Alpine Heath Resort
Responded 24 Sep 2019
Good Day,

On behalf of all staff and management at aha Alpine Heath Resort, we would like to thank you for taking the time to provide us with feedback on your stay with us.

We are extremely delighted that your recent visit to the resort was an enjoyable one, and even more so that the staff as well as the various activities on offer made for a memorable stay. We thank you ocne again for visiting aha Alpine Heath Resort, and wish you and your family everything of the best for the remainder of the year. Take care!

Regards,
aha Alpine Heath Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I would recommend anyone to go there if they want value for their money. It's really nice, I enjoyed every moment. The games by the pool were really nice, horse riding, the night club had really nice music. We had fun and wish to go back someday.
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Date of stay: May 2019Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from AlpineHeathResort, Digital Marketing Co-ordinator at Aha Alpine Heath Resort
Responded 17 Jun 2019
Good Day,

We would like to thank you on behalf of all staff and management at aha Alpine Heath Resort for taking the time to provide us with feedback on your stay with us.

We are absolutely delighted that your overall stay at the resort was an enjoyable one, and that the activities on offer were all to your satisfaction during the course of your visit with us.

We would like to thank you once again for choosing aha Alpine Heath Resort as your holiday Destination and wish you everything of the best for the remainder of the year further.

Regards,
aha Alpine Heath Resort Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ants and flies are a problem there. The restaurants and bars don't allow you to book charges to your chalet (only if you have credit) that is just odd. The hiking trails could be more young family /elderly friendly e.g. rocks can be placed in rivers to cross over more easily.
No aircon in rooms and has irritating shaking noisy ceiling fans. Drinks at bars are expensive like R41 for a single jameson. There was reasonable entertainment.. only 1 table tennis table there and poor quality of tennis racquets and balls provided. Pools are nice but closes at 7pm. Watch out for the animals lurking about. Baboons stole my loaf bread. Outside patios need more lighting. Cant really see your meat on the braai.
Kitchen is abit dated in chalets. chalets sleep 6 but only 4 patio chairs outside.
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Date of stay: May 2019Trip type: Travelled with family
Location
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from AlpineHeathResort, Digital Marketing Co-ordinator at Aha Alpine Heath Resort
Responded 12 May 2019
Good Day,

We'd like to thank you on behalf of all staff and management at aha Alpine Heath Resort for taking the time to provide us with feedback on your stay with us.

We would like to take this opportunity to offer our apologies for the unpleasant nature of your visit to the resort. We regret that what was meant to be an enjoyable getaway seems to have been marred by a series of inconveniences on our part, and for that we apologise to you and your family.

We hope that there were parts of your stay that were otherwise enjoyable, and have brought the various issues raised to the attention of the relevant department heads.

We would like to thank you once again for choosing aha Alpine Heath Resort as the destination for your weekend getaway, and wish yourself and your family everything of the best for the rest of the year ahead.

Take Care
aha Alpine Heath Resort Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

Hi Brent! No there is not an indoor pool, nor is the outdoor pool heated!
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