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All You Need to Know About the Pool
at Comfort Inn & Suites Milford / Cooperstown

Pool & Beach (5)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
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$227
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Pool review highlights
... CLERK WHEN I CHECKED IN. But when my son and I got to the pool it was freezing cold. Not just cold but BITTER cold to the...
... daily we were able to exchange towels at the front desk. The pool and hot tub are currently closed. Staff was friendly, and...
... suite, which was great and very roomy . We used the indoor pool which was heated . Also used the hot tub which was so nice...

Reviews that mention pool

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Robin Gaige wrote a review Oct 2021
Painted Post, New York9 contributions2 helpful votes
+1
We were here for an impromptu overnight so we could bring our developmentally disabled son to the Baseball Hall of Fame. That part of the trip was fine, thank goodness. But our stay at this hotel was far less than stellar. I had selected this hotel because of the good rate obtained by prepaying through a third-party website. I made the reservations almost a month in advance. When we arrived the desk clerk told me that I was not prepaid. I explained about the process and showed her the confirmation email. She argued with me, telling me that I needed to give her a credit card for payment. Rather than fight about it in the lobby in front of my son I acquiesced. We had had a long day sightseeing and were looking forward to a relaxing swim - A FACT THAT I MENTIONED TO THE CLERK WHEN I CHECKED IN. But when my son and I got to the pool it was freezing cold. Not just cold but BITTER cold to the extent that the pool was unusable. The hot tub looked inviting at first but on closer inspection it was filthy. I understand that staffing is limited in many places but scrubbing the dark brown scummy tub ring would not have taken a maintenance person that long. And a heads-up about the unusable pool would have been a courtesy.

I went to the lobby to report on the freezing water temperature. A young man stood behind the desk, watching the lobby TV. He glanced at me once or twice while I was talking but mainly stared at the TV. How rude! When I was done speaking he just looked at me and said “OK, I’ll tell someone”, and went back to watching TV.

Finally - and this isn’t a big thing but on top of the other issues it just about put me over the edge - the closet rod hangs so low to the floor that you can’t hang a coat, dress or pants without them dragging on the floor. Wasted space much??

Needless to say we would never stay here again, and it is not a good reference for other Comfort Inns & Suites. Good customer service is easy to achieve if they would bother to make an effort.
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Date of stay: October 2021Trip type: Travelled
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from Comfort Inn Cooperstown, General Manager at Comfort Inn & Suites Milford / Cooperstown
Responded 21 Oct 2021
Dear guest, I have looked into your review complaints and have the following information to offer. I checked you out at 8:35am when you departed and none of this was stated to me. Not one complaint was made. Your reservation was made on October 2, 2021 and your stay was October 19. I have watched the replay of the video on all interactions with my staff. There was no arguing involved and was stated and done within seconds. The woman who checked you in simply stated that it was not a prepay which is very true. Your card was only used to hold the room with. We, as most hotels, DO require seeing the card upon arrival for security and ensuring that the numbers match what we have. Regardless however, and most transactions require us scanning the card so that it encrypts the card information making it safer for both you and us. Her interaction was very professional and simply stated. If you look at the receipt that I gave you upon departure, you will see that the credit card charge for your room occurred on date of check out, NOT when the reservation was made (as a prepaid reservation would be). Other guests also staying during your stay dates remarked on cleanliness of the pool and pool area. Our pool and hot tub have been recently repainted. We have inspected the hot tub and see no ring of which you’re speaking. The pool heater, yes there have been on and off issues with it. She may not have known that it was not functioning at the time. I was not in that day and I do not know if she knew. I also watched your interaction with the gentleman you referred to and on video, he was looking at you and nodding as in understanding as you spoke. He was looking at the tv only before and after your interaction. He is a desk agent and not authorized to do anything but test the pool as he is not trained. It’s not that he didn’t care, he cannot touch the equipment and isn’t knowledgeable. He stated he would have his maintenance man look, and he has. He also informed me. Even though I was out of the area, he called me not even five minutes after your interaction to let me know there was an issue. Timestamps on messages and phone calls assisted me in finding the interactions on the video replay. Lastly, the closet bar is low as you had a handicap accessible room. Not all rooms are low as the handicap rooms are. They are low to accommodate wheelchair and accessibility impaired guests. The standard rooms are normal height. The space is not wasted. Those rooms are designed with specific guest needs in mind, hence the lower placed refrigerator, microwave, low closet needs, grab bars placed in strategic restroom locations. Had any of these issues been brought to me at the desk during your departure, I would have addressed most of this as you were here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laurie P wrote a review Aug 2020
Cortland, New York7258 contributions433 helpful votes
We stayed here late July for 3 nights to experience the Cooperstown area. We had a very nice stay.
COVID restrictions are currently present at this hotel. We understood, and appreciated the safety precautions. Breakfast was a pre-bagged grab and go. A bottle of water and a couple granola bars. Housekeeping does not enter your room during your stay-but daily we were able to exchange towels at the front desk. The pool and hot tub are currently closed.
Staff was friendly, and the gentleman that checked us in was very helpful with dining suggestions.
The room was clean. There was a coffee maker, microwave and fridge. Since housekeeping did not come in, the gentleman at check in gave us enough coffee for our stay. We really appreciated him doing that.
The hotel was quiet, and we had an easy drive to everything that we did during our 4 days in Cooperstown.
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Date of stay: July 2020
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Pravin Patel, Owner at Comfort Inn & Suites Milford / Cooperstown
Responded 13 Aug 2020
Hello Guest, It is very much satisfying to see your positive comments about your stay. Nice to note the appreciation for the conveniences. We are privileged to have guests like you. Please come back again and have another fantastic stay. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gerry S wrote a review Oct 2019
New York City, New York68 contributions20 helpful votes
Stayed here one night after spending a day at the Baseball Hall of Fame. The desk clerk was very friendly, and check in was easy . We were upgraded to a two room suite, which was great and very roomy . We used the indoor pool which was heated . Also used the hot tub which was so nice after a long day of walking . The queen beds were so comfortable and the rooms were very quiet. I would recommend this Comfort Inn to anyone going to Cooperstown.
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Date of stay: October 2019
Room Tip: Ask to be upgraded to a suite
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from comfortcooperstown, Hotel Manager at Comfort Inn & Suites Milford / Cooperstown
Responded 30 Oct 2019
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brian K wrote a review Sep 2019
Bradenton, Florida208 contributions69 helpful votes
Clean, good service, indoor pool and hot tub. Very enjoyable breakfast each day. Good location just outside Cooperstown, close to many restaurants, brew pubs, etc. Solid overall, not sure what else you would want.
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Date of stay: September 2019
Value
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
1 Helpful vote
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Response from comfortcooperstown, Hotel Manager at Comfort Inn & Suites Milford / Cooperstown
Responded 10 Sep 2019
Dear Brian, Greetings from the Comfort Inn & Suites Milford/Cooperstown. Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and a warm welcome for your next visit. Be informed, that we will enhance our hospitality still better. All the best and see you soon! Warm Regards, Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TheGibsonFamily wrote a review Jul 2019
68 contributions79 helpful votes
We arrived early and the room was not ready. I dropped my son and husband off at the Hall of Fame and waited back at the hotel, where the very nice check in clerk called housekeeping and asked them to get our room done next.

The room was very clean, so I can't complain about that. The beds were a bit hard for my liking, though my son and husband both liked them a lot. I also felt like the air conditioning was loud, but at this price point it doesn't make sense to nitpick.

It took about 12 minutes to get down to Main Street, maybe 6 minutes to the trolley parking lot. The hotel isn't walkable as nothing is terribly close by, but parking is plentiful.

Breakfast was consistent for the brand, but the employee who was refilling the chafers was very sweet and efficient. They had premade omelettes, canadian bacon, french toast, and the usual cereals, breads, waffle maker. Not gourmet, but fine for an easy and fast start to the morning.

The pool was freezing cold but otherwise a nice and welcome addition.
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Date of stay: July 2019Trip type: Travelled
Room Tip: Only one elevator, but it seems to be pretty fast.
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
2 Helpful votes
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Response from comfortcooperstown, Hotel Manager at Comfort Inn & Suites Milford / Cooperstown
Responded 5 Aug 2019
Dear Gibson Family, It is really nice to note that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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