Just spent one night here in the Ronald Regan Presidential Suite. It is after all a 'historic' hotel so room decor is consistent with the period of old route 66 and the bathroom was certainly unique. We slept well though and had a good breakfast next morning. Parking is just outside the front of hotel and was well lit at night. The foyer retains the historic look with pictures of movie stars who have stayed there on the upper floor.
This place is a nightmare. Shame on Hotwire for rating it three stars (they said they do this because it has a pool, a restaurant, and wifi). I wouldn't even give this place one star.
When we got there the clerk tried to make me pay for a reservation that was prepaid through Hotwire. It took forever, he yelled at me (yes, that's right, he YELLED at me) and finally conceded. Instead of apologizing, he pretended he never asked for me to pay again. WHUUUUT??? Not only was he rude and wrong, he then tried to pretend the whole thing never happened.
So we're already angry when we get to the "Lucille Ball" room. Oh Lord. Where do I even start? The AC was broken and blew hot air. The bathroom was too small to fit even one person comfortably. There was only one ancient outlet by the door. Now the beds. THE BEDS!!!. There were two double beds that were old, uncomfortable, and really short. (Aren't beds a standard length???) My husband is 5'9" and his feet were dangling off the end. The wifi didn't work, they threw cheap industrial carpeting over uneven tile which made us trip around the whole time. The lighting was bad. The phone was one of those flesh-colored push button phones from the early eighties.
We didn't pay all that much for this reservation so our expectations weren't high. But still, Hotwire said it was a 3-star Hotel. We would have had a better experience at a $40 roach coach. The kitschy history stuff doesn't make up for any of it.
We arrived at night, and it had the rustic and campy feel that I expected which was unique and fun. The background of this place being where old western movie stars would live is interesting. The bad thing is October is their “winter season” so they don’t allow A/C. Our room was 79 degrees when we went to sleep. The sweet desk guy let us use a fan, but I guess we are spoiled to a nice cool room to rest. I woke up in the middle of the night sweating. This hotel costs just as much as modern ones. With all that said, it’s definitely a must-see, but I wouldn’t stay the night again unless it was A/C season lol.
Enter the glory days of the Western Movies and stay where stars stayed on Route 66. Make no mistake this is an older property, your room will not have USB ports, a hair dryer of many outlets. The view won't be spectacular. But the lobby is full of photos of the stars, your room could be named for a star who stayed there. The atmosphere is unique and if you are traveling the Mother Road this is a most appropriate overnight stop.
We loved this place. LOVED it. The atmosphere was so retro and in keeping with what we expected. Our room was huge and and clean. As some people have said, the elevators weren’t working, but that didn’t bother us. Also, the a/c wasn’t working very well, but we found the room temp acceptable. We LOVED thinking about all the old movie stars staying there and could picture it. The staff was very attentive. Being on the road for 10 days, we appreciated the availability of laundry facilities. We had drinks at the bar before having dinner at the restaurant on site, also had breakfast there in the morning. The food and drinks were all fabulous and reasonably priced. We would love to come back here.