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All You Need to Know About the Pool
at Hilton Garden Inn West Des Moines

Pool & Beach (3)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
GardenInn.com
US$ 117
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Reserve now, pay at stay
Travelocity
US$ 117
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Free cancellation until 27/11/19
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Trip.com
US$ 167
US$ 105
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SAVE US$ 62
CheapTicketsUS$ 117
Orbitz.comUS$ 117
Booking.comUS$ 167
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Pool review highlights
... it to be extremely clean, staff is great, and helpful. The pool area is nice, but if it is overrun by dozens of tween-aged...
... area that could be closed off from the "living area". The pool area was awesome - a baby/toddler pool, normal pool, and...
... but you can also order, cost is a little high. Fair sized pool with a kiddy pool and hot tub area. Workout room was very...
Featured pool amenities
Indoor pool
The indoor pool and hot tub was excellent.
Heated pool
Loved the heated pool with a separate toddler pool with tiny fountains.
Outdoor pool

Reviews that mention pool

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We have stayed at this hotel many times over the years, and always find it to be extremely clean, staff is great, and helpful. The pool area is nice, but if it is overrun by dozens of tween-aged kids, such as it was this weekend, forget even trying to use it and not worry about getting jumped on, bumped, etc.
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Date of stay: August 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from FayS293, Director of Sales at Hilton Garden Inn West Des Moines
Responded 19 Aug 2019
Thanks for sharing your comments and concerns. We would like to apologize for any experience you have had in regards to tweens running around the hotel Hopefully you can come stay with us again and enjoy a quiet weekend.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We stayed in a suite. It was great for a family because we could put the kids to bed in a separate area that could be closed off from the "living area". The pool area was awesome - a baby/toddler pool, normal pool, and hot tub.
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Date of stay: August 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from FayS293, Director of Sales at Hilton Garden Inn West Des Moines
Responded 11 Aug 2019
Thank you for taking the time to fill out a survey. We are glad your enjoyed your stay and was able to spend time in the pool area. Looking forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nice hotel, very clean. Good breakfast in the morning, buffet style but you can also order, cost is a little high. Fair sized pool with a kiddy pool and hot tub area. Workout room was very large. Bed was comfy, sheets were a little rough and smelled of bleach. No on site restaurant.
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Date of stay: July 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
For a Jordan creek hotel, and for Hilton, you expect a higher standard and that wasn’t the case here. Tv didn’t work. Bath didn’t work. No soap to wash your hands. Toilet paper barely hanging on the wall. There was a huge party there with 50 kids in the pool unsupervised. No one else could use the pool and there were no towels. No hotel staff said anything to them.
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Date of stay: June 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from FayS293, Front Office Manager at Hilton Garden Inn West Des Moines
Responded 30 Jun 2019
Thank you for the feedback. Sorry this was not a good experience for you. We will make sure to follow up with staff to avoid future situations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We were very satisfied with our stay. The hotel was very clean, great amenities, and wonderful staff. The staff was very friendly, breakfast was great, there were 2 pools and a hot tub, which were all amazing. Highly highly recommend!!
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Date of stay: June 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hilton Garden Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from FayS293, Director of Sales at Hilton Garden Inn West Des Moines
Responded 25 Jun 2019
Thank you for your feedback. we are happy to hear you enjoyed your stay. Can't wait to see you on your next visit. Until then Safe Travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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