Nice little park, great now they have an indoor pool, club still too small, entertainment very dated, food good but expensive, need an independent takeaway on-site at reasonable prices, so if you want to eat but not wait for ages and can't get in club
Arrived on Friday afternoon after a pretty lousy booking process originally.
Caravan absolutely stunk and no battery in smoke alarm. In the welcome pack it says smoke alarms and carbon monoxide alarms are checked prior to new people checking in - clearly a lie, the smoke alarm 'lid' was hanging down so it's not like they could have thought there was a battery in there.
Called maintenance re these issues, battery had to put in by my partner as maintenance person who came wasn't tall enough and caravan was sprayed with air freshener by 2 ladies. We had already sprayed air freshener and in the evening we actually went out and bought reed diffusers the smell was so bad.
The bathrooms were both smelly as well, assume this was because it was they were over the tanks?
1 of the twin rooms was so small you couldn't even close the bedroom door because the end of the bed was in the way. The windows were very drafty, so much so the net curtains blew!
Although there are signs saying no parking on grass, we were encouraged to park on the grass next to the caravan, which is great because it meant we were nice and close with the baby, however, the wet weather meant the grass soon became super muddy - perhaps time to put some hard standing areas next to the caravans?
You can't access the beach from the site, which is fine as its due to the safety (or lack of) of the cliffs, but would have been good to know this from point of booking.
Swimming pool AND showers were absolutely freezing!! We had gotten the baby ready for swimming and when other (adult) members of the party were coming out of the pool shivering and with blue lips - we decided against taking her in! The temperature should be advertised. Also, they have a 1 hour booking slot for the pool to keep numbers under control, again, fine for us but clearly won't work for other people.
The clubhouse area was filthy dirty, with the baby changing area flooded and with shoes resting on the sink. The toilets were equally disgusting. We thought we'd have breakfast there one morning but it was horrible so didn't do that again.
All in all, this is the worst Park Holiday resort we've stayed at, would never return.
The caravan itself was pleasant enough, and fairly spacious for a booking of just three people. However we didn’t sleep at all: the beds were horrendously uncomfortable, other people were riotous and woke us up by banging on the Calor Gas cylinder outside the caravan.
The “heated” pool was also a huge disappointment, as you had to book one hour slots to use it, which we didn’t know and was very inconvenient when we were imagining popping in and out of the pool as and when we fancied just like every other place we’ve ever been. When we finally made it into the pool on day 2, it was so cold our son was blue and shivering within five minutes so we had to get out. When querying this with a life guard he said “well the heating is on”. We went through to complain at reception and were promised a call from management which never came.
No sleep and no swimming pool, we ended up leaving a day early.
Came here for a little break at half term, We upgraded to a silver caravan which was lovely and clean and warm on arrival. The facilities are great plenty for children to do , the climbing wall was great and Cory was brilliant with my daughter who was quite scared but he really helped her conquer her fear . Also Fabio was great really friendly met him in the pool , pools clean & good size with water slide. Charlotte & Alisha were really helpful and friendly in reception ,Charlotte especially who posted me card and gave me a stamp .
The sedgeways were also really good defo worth a go. Not far from a few beaches to and Great Yarmouth .
Would come here again was great this time of year for Halloween but can imagine would be lovely in the summer too .
Stayed for long weekend 25th-28th October. Caravan lovely, clean and warm with heating throughout I did upgrade and pleased I did. No baking trays for kitchen which I found odd.
Nice swimming pool lockers need updating as keys got stuck and showers where freezing cold which was pretty grim when trying to wash the chlorine off!
We inly went along to the entertainment sunday night, personally I found it grim tables sticky and dirty as was the bar, onmy 2 people on bar so service was slow and drinks are way overpriced. I noticed the food warmers possibly used for breakfast look as if they have never been cleaned certainly put me off having breakfast!
Arcade for kids was good machines chucked out tickets so lots of rubbish toys picked from a small choice shown in the display cases.
On whole as lovely as caravan was entertainment area lets it down greatly. Reception staff are however helpful and friendly