I was amazed at the jump in hotel prices over the last month. So i looked else where. That is when i found McCormick place. It is only a 15 min walk or 3 min drive from my place of work. I did not mind the text contact with the owner. Everything worked out perfectly for a great price. Small bedroom but huge common living room and kitchen. I even met a potential client staying in one of the other rooms. It was clean, had what i needed, quiet, and simple to get in or out. I would definitely stay there again.
I stayed here because it was only .4miles to the White Sox ball park. It was my 19th ball park visit when they play the TIgers. Right from the place and about 1 block is a Mickie d's, sub shop, fried chicken place, beer and wine store with other rests. The place is immaculate clean. There is only one TV in the common area. None in the room. There is the cleaning person there from about 9-3 is a problem arises. Also a phone number is listed on the room door to contact somebody.
The exterior is stunning. It’s a real diamond. In the rough. The neighborhood is mostly residential, and not for out-of-towners. But, worst of all, were all the hidden caveats and fees. The fees doubled the nightly rate, and even hotels.com didn’t know what they were. I’ve never been charged fees of that level for a glorified hostel.
Or should I say, “hostile,” because that is what the management is. They apparently have a strict 3 PM check-in policy, only they don’t communicate it. And above and beyond receiving payment in full in advance, they also demand a copy of your license. But the fun part is they don’t tell you that. And, if you have the audacity to not know that they have an oddball check in time, especially since the first to hear of it is after you’ve already paid for your reservation, didn’t want to charge you $30 on top of the already exorbitant fees just for the luxury of being let into the room that you’ve already paid for.
But that’s not because anybody is on site. Oh no, with high tech, they don’t even have to manage the building from within the building. It’s all done remotely. But the creepy thing was reading about the reviews and all the video cameras. My daughter and help me carry four suitcases up the stairs because I recently had foot surgery, and I could not do it myself. So after waiting for a response for almost 40 minutes from the hotel to find out how the hell to get inside, when they finally respond, they tell me that they know that I’m there with a second person, and did I know I had to pay additional fees on top of the room fees that I already paid just for the privilege of using my double bed as a double bed.
These guys are bait and switch, scam artist, and it’s a shame. Because the interior looks lovely from the outside. Oh, and did I mention that after going back-and-forth with hotels.com to get my money back because it was very clear that I was not welcome there, after my daughter and I had already left the premises I received a call from them telling me that I should vacate the premises immediately because I canceled my reservation. I told him that I was already gone, thank you very much, but not to worry, I’d be letting people know just how in hospitable and hostile this hostel really is.
Hotels.com is going to be investigating this location. I hope that they will soon drop them from their service. Thank goodness, despite some connectivity issues, hotels.com did the right thing and help me find a bona fide place to stay, that wouldn’t charge me for sneezing too far to the left.
I didn't stay at this property. So why am I writing a review about it? Because the booking situation was so unfortunate and bad that I figured things could only get worse.
Here's what happened: I booked this room through hotels.com. McCormick Place Guest House advertises a very low rate, but once you book, the rate charged to your credit card quadruples (mine went from $40 to $168).
I called hotels.com to cancel the booking but they said they needed approval from the property. The problem is that they only communicate via text. Hotels.com couldn't reach them.
I decided to stay at the property. I sent them what was needed to get the code to check in but after the check in time I still had not heard from them. When I texted to ask what was happening they told me my reservation had been cancelled.
While I had questioned the reason my rate had climbed by four times the base cost, I never officially cancelled. Have I received a refund? No.
If you visit the McCormick Place Guesthouse web site, you'll notice the language doesn't exactly make sense. Here's the headline: "Introducing an entirely new way to stay in Chicago in a budge."
I don't think the McCormick Place Guesthouse team is even located in the U.S. And I doubt all the positive reviews on sites like hotels.com and Priceline are real.
This place didn't help me, the cancelled my reservation without my consent causing me to book a hotel last minute in Chicago, and they never gave me a refund.