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All You Need to Know About the Rooms
at Candlewood Suites Boise-Meridian

Room/Suite (25)
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Guests1 room, 2 adults, 0 children
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
... I did not  go out of my room after dark because I ran into drunk people hanging in...
... employee to operate the front desk for the night shift. The room appeared clean and well stocked with supplies for the...
Easy access off the freeway, clean, spa, snack room, laundry facility, work-out room. The staff was very accommodating and...
Featured room amenities
Suites
Very nice place to stay over night suites are very clean they even give you a free package of popcorn very nice place to stay...
Hot Tub
... everything you need to live, nice kitchens in the rooms, love the Tupperware even, free laundry, hot tub and it's very clean.
Kitchenette
It had a kitchenette which was useful in the mornings for breakfast.
See all room amenities (32)

Reviews that mention rooms

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Furn is outdated & no counter space, rm was clean, but bed is the worst I have ever slept on. A/C is a sensor type, when your still or trying to 
sleep the a/c will NOT come on! Cheyenne at front is sweet, but overall staff is unfriendly. I passed mgr several times and was totally ignored.One day I had leash/key card/balancing
 boxes and one fell off the top.  He and another emp  glanced myway and kept walking! I did not
 go out of my room after dark because I ran into drunk people hanging in the prkng lot. Cig butts are everywhere.
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Date of stay: July 2019Trip type: Travelled solo
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Candlewood S, Manager at Candlewood Suites Boise-Meridian
Responded 4 weeks ago
Dear L S,

Thank you for providing feedback on your past stay. Our goal is to provide every guest with an exceptional experience so I am sorry to hear you felt that overall yours was not good. We were able to identify your reservation and it appears your particular suite has a mattress that was replaced within the last year so it is frustrating to hear it was not comfortable. Our Maintenance team will check the A/C unit within the suite to ensure it is working properly. Guest safety is our number one concern. If we are notified of anything that may cause a guest not to feel safe we will address it immediately. We hope you will keep this in mind if you choose to stay with us again in the future. Thank you again for the feedback. This helps us understand the areas in which we can improve.

Kind Regrrds,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
For the most part staff were friendly, but management needs to invest in training their employees to ensure they are able to assist guests with questions and how to operate their amenities; such the TV/Dish when it has problems. I also strongly suggest management not leave a first day employee to operate the front desk for the night shift.

The room appeared clean and well stocked with supplies for the kitchenette. However, at the end of our trip I looked at the bottom of my slippers (I travel with my own pair) and they were filthy!! This was shocking since I only wore them in the room. The bed was more of a canoe than a bed making sleep very difficult. The shower/tub was funky to operate, and the shower had the water flow of a spray bottle. And my last comment is more of a request - please get a decent coffee pack that makes coffee, and not brown water, for the in-room coffee maker.
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Date of stay: April 2019Trip type: Travelled with family
Room Tip: The temperature thermostat in the room is sensitive.
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Rooms
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Candlewood S, General Manager at Candlewood Suites Boise-Meridian
Responded 30 Apr 2019
Dear MissyCher03,

Thank you for taking time to provide feedback on your recent stay with us here in Meridian. I am happy to hear that our staff was friendly during your visit - that is something we should get right every time. I am sorry to hear other parts of your stay were not as good. I can assure you we have never had a first day employee operating a shift on their own. That's quite impossible with the level of knowledge required to even run the reservation system. All Front Desk Employees train for a minimum of 3-4 weeks before working any shift on their own. I will have our Maintenance and Housekeeping teams go through your suite to ensure the carpets are clean and the shower is functioning as it should. It's difficult to please every guest when it comes to coffee but it should at a minimum taste better than brown water. We are required by IHG to stock specific coffee in each room however we will also ensure the coffee maker is working properly.

While your stay was not the best we do hope you will give us another opportunity in the future to prove that we can provide a better overall experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Easy access off the freeway, clean, spa, snack room, laundry facility, work-out room. The staff was very accommodating and allowed a late checkout while I waited for my wife to finish her business. I rated this 3 stars as an indication of the type of accommodation, not due to lack of anything. If they served a hot breakfast then maybe 4 stars.
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Date of stay: April 2019Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from IHGService, Guest Relations Manager at Candlewood Suites Boise-Meridian
Responded 27 Apr 2019
Hello Bruski54,

Thank you for making our Candlewood Suites Boise-Meridian your choice hotel for your travel needs. We want you to feel that our hotel is your home base and I guess we did it with our warm and welcoming staff. It's a good note that our cleanliness got your highest rating, and that we were able to accommodate your late check out.

Breakfast is not available, but we have our Candlewood Cupboard that offers breakfast items as well as an array of frozen meals, snacks and drinks. I hope you took advantage of our full kitchen to cook your meals. I've shared your suggestion with our hotel management as reference for improvements.

I hope that we will still have the pleasure of hosting you again in the future.

Till next time,

Deborah R.
Case Manager
IHGService
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
Fantastic property with great location. Clean, huge rooms. Excellent fitness room with all working equipment. Pantry has all kinds of snacks and drinks available. Also free guest laundry. Super friendly staff, very accommodating. Cheyenne at the front desk and her colleague were super helpful finding me the places I needed. Highly recommended!
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Date of stay: March 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Candlewood S, General Manager at Candlewood Suites Boise-Meridian
Responded 25 Jul 2019
Dear Laughman1984,

Thank you for the excellent, 5 Star Review! I don't think we could have said it better ourselves. We really appreciate your feedback and will definitely pass along the kind words to our staff. It's good to know we're doing things right! Thank you again.

Kind Regards,

Chris
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The hotel staff was very nice. It was strange that they asked to see my husband's and my ID. Near the medical buildings, but away from the freeway. As reported in other reviews, the walls are thin. It didn't matter until the morning when people start talking at 5 a.m. If you can, stay on top floor. The room was very clean. Kitchen seemed complete. No breakfast.
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Date of stay: January 2019Trip type: Travelled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Candlewood S, General Manager at Candlewood Suites Boise-Meridian
Responded 10 Feb 2019
Dear Idahobeachgal,

Thank you for taking time to provide feedback. I am pleased to hear you found our property to be clean with a nice staff and adequate Suites. For security purposes we verify the name on the reservation matches your ID. With so many fraudulent online activities these days it's pretty standard protocol for every hotel. Thank you again for the feedback and please keep us in mind for your future hotel needs in the Boise-Meridian area.

Kind Regards,

Chris
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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