Furn is outdated & no counter space, rm was clean, but bed is the worst I have ever slept on. A/C is a sensor type, when your still or trying to
sleep the a/c will NOT come on! Cheyenne at front is sweet, but overall staff is unfriendly. I passed mgr several times and was totally ignored.One day I had leash/key card/balancing
boxes and one fell off the top. He and another emp glanced myway and kept walking! I did not
go out of my room after dark because I ran into drunk people hanging in the prkng lot. Cig butts are everywhere.
For the most part staff were friendly, but management needs to invest in training their employees to ensure they are able to assist guests with questions and how to operate their amenities; such the TV/Dish when it has problems. I also strongly suggest management not leave a first day employee to operate the front desk for the night shift.
The room appeared clean and well stocked with supplies for the kitchenette. However, at the end of our trip I looked at the bottom of my slippers (I travel with my own pair) and they were filthy!! This was shocking since I only wore them in the room. The bed was more of a canoe than a bed making sleep very difficult. The shower/tub was funky to operate, and the shower had the water flow of a spray bottle. And my last comment is more of a request - please get a decent coffee pack that makes coffee, and not brown water, for the in-room coffee maker.
Easy access off the freeway, clean, spa, snack room, laundry facility, work-out room. The staff was very accommodating and allowed a late checkout while I waited for my wife to finish her business. I rated this 3 stars as an indication of the type of accommodation, not due to lack of anything. If they served a hot breakfast then maybe 4 stars.
Fantastic property with great location. Clean, huge rooms. Excellent fitness room with all working equipment. Pantry has all kinds of snacks and drinks available. Also free guest laundry. Super friendly staff, very accommodating. Cheyenne at the front desk and her colleague were super helpful finding me the places I needed. Highly recommended!
The hotel staff was very nice. It was strange that they asked to see my husband's and my ID. Near the medical buildings, but away from the freeway. As reported in other reviews, the walls are thin. It didn't matter until the morning when people start talking at 5 a.m. If you can, stay on top floor. The room was very clean. Kitchen seemed complete. No breakfast.