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All You Need to Know About the Pool
at The Catrina Hotel

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Guests1 room, 2 adults, 0 children
Booking.com
US$ 123
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Free cancellation until 22/11/19
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Trip.com
US$ 126
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Lol.travel
US$ 134
US$ 121
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SAVE US$ 13
Hotels.comUS$ 134
ZenHotels.comUS$ 130
TripAdvisorUS$ 134
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Pool review highlights
The pool has water in it but closed, no microwave in room, towels were as rough as a loufah sponge, air conditioner not working...
... Too much light coming in. The bare floors felt dirty. The pool looked dirty. Breakfast was in a small corner of the...
... have for room service if u want eventho I didn't use it....Pool was available and I was very impress for a $55 per night...
Featured pool amenities
Outdoor pool

Reviews that mention pool

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The pool has water in it but closed, no microwave in room, towels were as rough as a loufah sponge, air conditioner not working because the outlet was hanging out of the wall (but if you play with the trip switch, you can eventually get it to kick on and have to touch the trip switch to get it to turn off because controls did not work on the wall unit, the room has four sets of wooded slots on the window that does not block out the lighting from the parking, walls are very thin and you can hear conversations easily, and the breakfast consisted of two coices of cereal, 3 kinds of bread and a toaster. You would think after a full year of negative comments such as all those stated above would have been addressed by Howard Johnson marketing department. I do not see myself staying at any Howard Johnson in the future since they do not seem to be concerned with comfort and safety on their guests. Don't stay in room 136!!!
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Date of stay: September 2017Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from HowardJohnsonSanMate, Manager at The Catrina Hotel
Responded 1 Oct 2017
Dear Guest : we are really sorry about your bad experience . we apologize . we are working on getting our pool back to service and housekeeping department is taking note of all your comments . thank you for your feedback
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Good location(within walking distance to the Elks club) But over priced for the small room. Too much light coming in. The bare floors felt dirty. The pool looked dirty. Breakfast was in a small corner of the office.
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Date of stay: August 2017Trip type: Travelled as a couple
Value
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Review collected in partnership with Howard Johnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from HowardJohnsonSanMate, Manager at The Catrina Hotel
Responded 21 Aug 2017
Dear Guest: Thank you for taking the time to write a review and for your feedback. we are working with our housekeeping staff to provide a better service. thank you for staying with us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Very cheap and in my book way better than most of the SF Whyndam hotels..... I must say if you are a whyndam member and can't stand the bad San Francsico Hotels and dealing with the big city craziness and prices and homelessness like me, it's worth a drive.... I give it a 3.5-4 Star.. its near SFO and blocks from 101 and 92 .... i also love the menu they have for room service if u want eventho I didn't use it....Pool was available and I was very impress for a $55 per night stay for me.
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Date of stay: February 2017Trip type: Travelled solo
Value
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Sleep Quality
Review collected in partnership with Howard Johnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from HowardJohnsonSanMate, Manager at The Catrina Hotel
Responded 4 May 2017
Dear guest: thank you for taking the time to write this review , we are really happy that you had a great stay here at the Howard Johnson San Mateo CA please visit us again soon we really appreciate your comments thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This place is awful. It's a motel that is run down, cramped, dirty and full of people with questionable backgrounds. The rooms are tiny, no carpets, pathetically small bathrooms with shower curtains that allow water to squirt on the bathroom floor. The bed itself is not bad, but I was stuck in a smoking room which was disgusting. There is a pool, which looked okay, and a free breakfast that is just cereal and bread like pastries.

The parking lot is cramped, and of course the elevator has been down for 5 years according to the front desk clerk, so be prepared to haul your luggage up to a room on the second floor.

Howard Johnsons was once a very nice place to take your family but this place is a shadow of the once proud HoJo empire. This is a place you would not be surprised if a bunch of police cars pulled up and apprehended someone from one of these rooms.

Sometimes you don't get what you pay for...this is one.
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Date of stay: September 2016Trip type: Travelled on business
Room Tip: Stay at SFO airport area hotels.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
We stayed here 1 night as we arrived from SFO and then again 1 night before our 6:00 am flight home. Our first stay had no problems. However, on the return visit, we found lots of tiny little roaches on the night stand & in the bathroom. I informed the front desk & asked for another room. He said someone else had also complained about that room & the exterminators had come out & didn’t find anything. (Also, the ceiling was covered in water spots.) He offered us his last available room on the first floor in the front (next to a pool hall) with no air conditioning.
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Date of stay: July 2016Trip type: Travelled as a couple
Room Tip: 2nd floor better because you can open the bathroom window for fresh air without safety concerns.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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