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All You Need to Know About the Rooms
at Kyriad Hotel Jaipur (formerly Citrus Jaipur)

Room/Suite (13)
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Guests1 room, 2 adults, 0 children
Travelocity
US$ 66
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US$ 77
US$ 60
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US$ 66
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
The room was in a word Dirty. The bathroom was mouldy, the sheets were dirty, the walls were dirty, the floor had dust all over...
Excellent stay Staying in d basic range room Everything is too good Room is clean Staff is courteous n affable Easily...
... experience. The hotel is in such a bad shape. We entered the room. And it smelled like a wet dog. The bed was dirty and full...
Most popular question about the rooms
Do your rooms have en suite bathrooms
Dear Guest! We have individual bathroom attached with all rooms in the Hotel. Regards Suraj Thapa
Featured room amenities
Room service
... but sometime size doesn't matter ...wonderful is the word for room service staff as they keep the room neat and tidy always.
Housekeeping
... but it's such a wonderful stayed, great hospitality, housekeeping staffs Vedprakash and Rakesh service is beyond...
Safe
... us in his car to the airport and we were back in Chennai safe.He was a standing example for the saying Athithi Devo Bava.
See all room amenities (33)

Reviews that mention rooms

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The room was in a word Dirty. The bathroom was mouldy, the sheets were dirty, the walls were dirty, the floor had dust all over it and there was no hot water so it was a cold and miserable shower. I checked out early and when I told the staff that it was not a good stay they just nodded like they knew. Had I not arrived so late at night I would not have stayed at all
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Date of stay: October 2019Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from kyriadjaipur, General Manager at Kyriad Hotel Jaipur (formerly Citrus Jaipur)
Responded 3 weeks ago
Dear Guest,

Namaste!

It is with sincere regret that I note your dissatisfaction with our service and facilities with regard to your experience and thank you for bringing it to our attention.

Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests.

May I request you to contact me directly on 'om.jaipur@kyriadindia.com' should I be able to assist you in any matter with regards to your overall experience in future.

Thank you again for sharing your experience and we will make sure your next visit will be pleasant and comfortable.

Best Regards,

Goutam Kumar
Operations Manager
+91 7297940723
om.jaipur@kyriadindia.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Excellent stay
Staying in d basic range room
Everything is too good
Room is clean
Staff is courteous n affable
Easily accessible
Had room booking without breakfast
Minimal decor
Very soothing
Parking available
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Date of stay: August 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from citrusjaipur, General Manager at Kyriad Hotel Jaipur (formerly Citrus Jaipur)
Responded 11 Aug 2019
Dear Guest,

Namaste!

Thank you so much for your wonderful comments about the hotel. It is a moment of pride and happiness to learn that my team was able to offer you a memorable and exceptional stay experience.

Thank you so much once again and I truly look forward to welcoming you back again in the near future.

Best Regards
Goutam Kumar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
+1
This was the worst experience. The hotel is in such a bad shape. We entered the room. And it smelled like a wet dog. The bed was dirty and full of stains. Also the room looked like nobody cleaned it for months. Also the wallpaper were falling off. Looked like we are in a horror movie. There are no words even to explain the condition of the bathroom. I complained and they gave us a new room. Which was also almost in a same shape. Please do not even think of going to this hotel.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from OMCitrusjaipur, Manager at Kyriad Hotel Jaipur (formerly Citrus Jaipur)
Responded 4 Apr 2019
Dear Guest,

Namaste!!!!

Your feedback is essential in our effort to improve our product & service standards. Please accept my sincere apologies for the inconvenience experienced during your stay with us. Please be assured that I have personally examined the issue stated in your feedback with regards to product. We shall definitely keep your feedback as a guideline for the improvements.

We request you to please visit us again & give us another opportunity to serve you the best of Hospitality which was lacking on your current visit.

Regards
Goutam Kumar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The biggest disappointment in this hotel is its staff. Room service is terribly slow. They are pretty under staffed. You have to wait for a minimum of 1/2 hour to get any room service. It is advertised as 4 star in most of the websites however, hotel does not have any star rating on reality. It is categorised as business hotel.

Location of the hotel is pretty good. All major attractions are with in 5-7 km range. If you need a hotel where you want to simply sleep and you are going with no expectations from Hotel than this is a good choice for you
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Date of stay: October 2018Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from ThapaSuraj, General Manager at Kyriad Hotel Jaipur (formerly Citrus Jaipur)
Responded 18 Oct 2018
Dear Guest,

Namaste !,

It is with sincere regret that I note your dissatisfaction with our service and facilities with regard to your experience In Room Dining and thank you for bringing it to our attention.

Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests.

May I request you to contact me directly on 'suraj.thapa@citrushotels.in' should I be able to assist you in any matter with regards to your overall experience in future.

Thank you again for sharing your experience, and we will make sure your next visit will be pleasant and comfortable.

Best Regards,

Suraj Thapa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We recently got married and was on trip to Rajasthan (specifically honeymoon).
The hotel staff was already informed about this and since it was a surprise from our family,the room decorations,the bedroom lighting, the small small things which hotel staff has done for us really made our honeymoon memorable.
The rooms were very cosy, comfortable.
Specifically the housekeeping people were too excellent in there task.
Staff like Mr. Mukesh,Suraj thapa and anmol gestures we're really touched and warm welcoming.
Hope we come again to celebrate our anniversary!!
Hotel Citrus Group :-)
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from ThapaSuraj, General Manager at Kyriad Hotel Jaipur (formerly Citrus Jaipur)
Responded 29 Sep 2018
Dear Guest,

Namaste!!

Thank you for choosing to stay at Citrus Jaipur, and for sharing your feedback on TripAdvisor.

Firstly, we wish you to celebrate many more Anniversary with memorable experience every year.

It was kind of you to take time out to share the experience of your visit. We truly believe that our people are our greatest strength, and your affirmation of their commitment and service excellence has been very motivating, and we have been pleased to share your appreciation with them. Our colleagues always strive to provide the best possible experience to our guests.

We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your stays.

We look forward to providing you with equally enjoyable stays at our other properties too and also to the opportunity of being of service again.

With best wishes and regards,
Suraj Thapa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Dear Guest! We have individual bathroom attached with all rooms in the Hotel. Regards Suraj Thapa
0 votes
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Shouldn't be a problem at all.
1 vote
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