The room was in a word Dirty. The bathroom was mouldy, the sheets were dirty, the walls were dirty, the floor had dust all over it and there was no hot water so it was a cold and miserable shower. I checked out early and when I told the staff that it was not a good stay they just nodded like they knew. Had I not arrived so late at night I would not have stayed at all
Staying in d basic range room
Everything is too good
Room is clean
Staff is courteous n affable
Had room booking without breakfast
This was the worst experience. The hotel is in such a bad shape. We entered the room. And it smelled like a wet dog. The bed was dirty and full of stains. Also the room looked like nobody cleaned it for months. Also the wallpaper were falling off. Looked like we are in a horror movie. There are no words even to explain the condition of the bathroom. I complained and they gave us a new room. Which was also almost in a same shape. Please do not even think of going to this hotel.
The biggest disappointment in this hotel is its staff. Room service is terribly slow. They are pretty under staffed. You have to wait for a minimum of 1/2 hour to get any room service. It is advertised as 4 star in most of the websites however, hotel does not have any star rating on reality. It is categorised as business hotel.
Location of the hotel is pretty good. All major attractions are with in 5-7 km range. If you need a hotel where you want to simply sleep and you are going with no expectations from Hotel than this is a good choice for you
We recently got married and was on trip to Rajasthan (specifically honeymoon).
The hotel staff was already informed about this and since it was a surprise from our family,the room decorations,the bedroom lighting, the small small things which hotel staff has done for us really made our honeymoon memorable.
The rooms were very cosy, comfortable.
Specifically the housekeeping people were too excellent in there task.
Staff like Mr. Mukesh,Suraj thapa and anmol gestures we're really touched and warm welcoming.
Hope we come again to celebrate our anniversary!!
Hotel Citrus Group :-)