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All You Need to Know About the Pool
at Asia Blue - Beach Hostel Hacienda

Pool & Beach (6)
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Guests1 room, 2 adults, 0 children
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Pool review highlights
... lacks in a lot of aspects. On the first night we went to the pool bar and asked for a cocktail that was advertised, to be told...
Very nice place. Near to the beach and downtown, the pool is great, the food of the restaurante it’s amazing. Thanks a lot to...
... too. Now about the hostel itself: Has a beautiful swimming pool, a bar and, something I loved, a gym. Always serving...
Featured pool amenities
Outdoor pool
Poolside Bar

Reviews that mention pool

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This property has the potential to be absolutely beautiful however it lacks in a lot of aspects. On the first night we went to the pool bar and asked for a cocktail that was advertised, to be told they have never done cocktails. As you can imagine we were a bit confused, I asked for a coke instead and they said they didnt have any. Because the next day took around about an hour and a bit too come and we had only ordered pancakes, bacon and orange juice. Little improvements could really make this a lovely place to enjoy koh pha Ngan
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from stephanieGoAsiaBlue, Manager at Asia Blue - Beach Hostel Hacienda
Responded 1 week ago
Hi Megan,
My name is Stephanie and i'm the Asia Blue Beach Hostel Hacienda Manager. i read your review this morning and wanted to take the time to personally message you and of course respond publically

i attempted to track your booking but maybe it was under a different name. If you could send us your full name and how you booked I will be able to track your stay with us

With all constructive feedback we like to action immediately without delay. I would like to inform you that we conducted both kitchen, restaurant and pool bar staff meeting with your trip advisor post printed out on display
As you can imagine, the issues raised were not standard for our usual service, so rest assured everyone is well aware of the service issues you experienced.

We agree with you our beach hostel has great potential and strive to serve every guests in a friendly, professional manner and in a reasonable amount of time.

We try to hire staff with bartending experience however i learned that does not necessarily mean cocktail experience. We also had several change in staff at pool bar and other areas of the beach hostel. Normally, this would be seamless to you however October was a difficult month for my health-wise. During the first half of the month, i had a motorbike accident and my leg got infected and the later part, i was bedridden because Dengue fever and was just released today from the hospital.

All this to say, we work really hard every day to ensure everyone's stay is amazing and we get good reviews online. Our previous reviews were all glowing and that's very important to us. As our customer, the very best thing you can do is to tell us these comments while you are here/while they happen and or message my e-mail directly where we feel it’s always the best and fair system to talk with our guests rather than read through a public site such as Trip Advisor as Koh Phangan is a very competitive market for hotel/resort/hostel. Each review can make or break you for new bookings coming in

I hope that this message changes how you feel about us and how genuinely we do care and continuously making improvements to our hostel.

I can assure you now that i'm back on my feet that i will dedicate more time to training to both restaurant and pool bar while continuing maintaining the rest of the property.

Thank you very much for your time
Stephanie - Hacienda manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Very nice place. Near to the beach and downtown, the pool is great, the food of the restaurante it’s amazing. Thanks a lot to Natalia and Marcela for everything!!! Recommended. Definitely I’ll come back. Thanks
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from stephanieGoAsiaBlue, Manager at Asia Blue - Beach Hostel Hacienda
Responded 3 weeks ago
Thank you Rodrigo for the 5-star review. We loved having you over. Come back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
This place is just great.
People in there are just amazing. What a lovely stuff.
Have to thank Natalia specially for all her help and kindness. Always with a smile and giving us the greatest breakfast ever.
Chimi, Vanesa, Susu, Mariana and Lucas were amazing too.
Now about the hostel itself:
Has a beautiful swimming pool, a bar and, something I loved, a gym.
Always serving delicious food.
Beds are really good and the common areas are nice.
Always clean.

Thanks for everything you guys.
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Date of stay: October 2019Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from stephanieGoAsiaBlue, Manager at Asia Blue - Beach Hostel Hacienda
Responded 3 weeks ago
Thank you Santi for the 5-star review. We loved having you over. I agree our staff is amazing. They make sure to make you feel right at home. Come back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Excellent place. Super well located. Finding everything in one place, near the beach and downtown, the pool is amazing, the food of the restaurant is very good and the staff is very friendly. Thanks Marcela and Natalia for everything !!! Super recommended.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from stephanieGoAsiaBlue, Manager at Asia Blue - Beach Hostel Hacienda
Responded 3 weeks ago
Thank you Walter for the 5-star review. We loved having you over. Come back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Excellent place. Very nice located. Near to the beach and downtown, the pool is great, the food of the restaurant is very good and the staff is very friendly. Thanks a lot to Natalia and Marcela for everything!!! Recommended.
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Date of stay: September 2019Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from stephanieGoAsiaBlue, Manager at Asia Blue - Beach Hostel Hacienda
Responded 3 weeks ago
Thank you Marce2586 for the 5-star review. We loved having you over. I'm really happy to hear you enjoyed your stay. Come back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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