We stayed on 11th checked-in to this hotel because my friend got a gift voucher worth 1 night stay to this hotel. The rooms are clean there are a lot of amenities and outdoor pools. Unluckily we were not able to try the outdoor because of the bad weather so we are advise to just stay on rooms. Sorry for the housekeeping we left a lot of foods on the table.
Stayed 10 nights comfortable bed,my favorite TV in the bathroom,computer desk, love the swimming pool,the VIP gym over looking city view and the breakfast in top floor yummy food thanks to the butler forgot his name he is very helpful! Definitely we will stay again
I have been at least 10 or 12 times staying with this hotel always very good experience and excellent service. The breakfast buffet is also a very good experience as well as the swimming pool and the fitness centers.
I've just completed the latest of many stays in recent years at the Pan Pacific, which has become my 'Go To' hotel in this part of Manila. Quite apart from being exceptional in every aspect, it is the staff which make this place what it is. So it is high time I paid tribute to them for their warmth,friendliness,attention to detail and ever-present smile. This runs throughout the whole team, from front desk, through lift and security attendants, to the restaurant and rooms boys and girls.
Although it is probably wrong to single out individuals I'd like to thank Geraldine on the service desk for her great patience and endurance when sorting out my flight yesterday, to Sarah and the pool staff for their exemplary attitude and attention to detail and to Jerome for some pleasant chat during my late evening beers at the lobby bar.
Well done to all - you are a credit to the hotel.
I thoroughly enjoyed my stay here and can't find anything to fault about my stay here. The staff are professional, helpful, welcoming and make you feel valued.
I stayed in the executive king room and it was spacious, clean and had stunning views of the city and bay.
The facilities were great, the pool and bar area was a great place to relax and grab a drink and a feed, I also enjoyed the gym.
This truly is a 5 star experience in a great location of Manila.