Having a good time with family spending our weekend in here, the kids really like the pool and the weather, theres also kids activities guided by ka nadia, mayang & ka fikri so all the kids having so much fun in here. Thank you horison ultima bhuvana, well come back soon InsyaAllah
This hotel that is close to the peak of Bogor so there is no need to go through a traffic jam when going to the Safari Park Garden and other tourist centers in Bogor. Every breakfast completed with various traditional and international cuisines. The restaurant near the swimming pool and beautiful view so that tourists will feel at home and enjoy the various menu. The hotel is not only completed with sport facilities including billiard center and children"s playground.
Located just a few minutes drive from an exit gate of Ciawi, so you can get rid of the traffic. This hotel has a very large outdoor area, perfect swimming pool and view. Perfect for family getaway for just 1 or 2 nights stay. Friendly staff and provide good services. Keep it up!
This is one of nice hotel that is truly recommended for family eventhough it is located away from the mountain (the tranquility and freshness can be felt luckily). It provides a lot of good things to please all of the family's members. Since it is a new hotel that adapts modern living, elders will find no handrail and less hinge for the changing room in the pool.
Was staying here after long day in taman safari. I was arrived at 8pm. Expecting that there will be bellman help us with our belonging. Unfortunately, no one. So i did by myself take it out all our belonging to the lobby. After check in fda girl didnt ask us to help our belonging. So i asked to doorgirl instead. I expect better service for 4 stars well known Horison hotel. Came to the room. I like the room interior the only defect i found that theres no floor bath towel. Wondering, if theres supervisor do room inspection before room given to guest. Its so basic things to have in the room! Next day, im having nice breakfast. I really enjoyed. Food varieties, waitress, host was really nice. But the only problem i faced only bread toaster, which has timer problem. Maybe that toaster need to repair or change. Very bright day to go to swimming. I asked pool guy, where is the changing room. He sent me to restroom beside restaurant instead. Really ? Pool guy didnt know where is the changing room. Basic product knowledge that worker should know and he missed ?! So another concern was. Me and mom plan to ride on atv. I was left for 5 min to go to toilet. When i came back, it supposed to my turn (after my sister) and rahma said i cant ride on because there is other family waiting. What ? Really ? I do really understand if there is 'other family' but im too, queuing. Im not suddenly cut on the line, i do queu. After that i got call from affandi. Sent us apology and offering late check out. I appreciated for his kind gesture, but i did complain not to get free late check out or whatsoever.
This hotel has potential but really need improvement in service & product knowledge.