I must say, Hotel Fort Manor is the worst property for decent people. I booked this property on makemytrip and paid the whole amount in advance.
First problem:
When I reached the hotel, the hotel Manger Vishnu said, we can not let you in on the price, which you paid on Make my trip. I connected with the customer care executive of MMT and they said, I should pay the amount he is asking for and get the GST Invoice and submit it to the MMT. MMT will refund the price. So, I agree on paying the unfair extra amount.
Second problem:
Vishnu was drunk that time and he kept on blabbering something in his Malyalam.
Third problem:
Room was pathetic. There were mosquitoes all around and few rats. I complained Vishnu on which he did not react. It was quite surprising.
Fourth problem:
There is no restaurant in the hotel. Vishnu charged me for the water of bottle, which guests usually get free. One guest gets one water bottle per day.
Fifth problem:
When l checked out from the room, I asked for the GST invoice, as I had to submit it to the MMT for the refund. Vishnu, as usual was drunk and in no sense, did not give me the GST. He said, printing machine is not working and he would surely send the GST Invoice via Whatsapp.
sixth problem:
Once I came back to my home, I checked that, my mobile charger and Rs 1500 were missing from my luggage. I remember, in the evening, I went outside to roam around and my phone charger and purse were on the table.
seventh problem:
I called Vishnu and reported about this, he said, we are not responsible for any loss of luggage.
eighth problem:
Till now, he has not provided me the GST Invoice and now he not picking up my call. What a pathetic person he is/
Clear enough, Fort Manor and its employee are fraudster, drunkard and thief.
I recommend no one, specially with family, to go to this hotel. There are many good properties in the area. You can go for them.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.