Writing review is a time consuming task which people avoid. But i am forced to write so much so that any other person must not suffer and i can make people at peace
Oyo Booking ID: IVQP5810 dated 12.10.2019 to 14.10.2019
I arrived at 11:40 to check in to the hotel and they informed that rooms are getting ready and would be done in 20 min. I was given room at 14:20 . The managers at the desk were arguing among themselves about which room should be allotted to me. It was a very intense situation due to lack of coordination among the manager and workers. Managers are Polite but they are immature !
Moment i entered to relax from a tiring flight travel and long day i was surrounded by cockroaches and there were insects on the wall(you might notice that in the picture i am attaching).
I booked room for two days and within 10 mins i was feeling disgust and suffocated. Decided to pack my bags and hit the reception after waiting for 30 mins on the assurance of providing another room.
The New Room and Towel Saga:
Theres not a single good thing about this OVERRATED Hotel. Its a mad house. I suffered three hours of torture to get a towel in the room. Finally i had to walk downstair all the way to the reception to get the towel. They replied "we were busy".
Things New Room lacked: Study Chair, Towel, Cleanliness
The hotel is poorly run and definitely very bad upkeepment. Theres untidiness which you will always feel while staying here.
Oyo Customer Care:
I never encountered such a horrible customer service, After i asked to resolve the above matter while in the process of encountering it. Oyo executive assured me to solve the matter and for that he was transferring my call to "SENIOR PERSON". Guess what He Simply Hung Up the Phone
We take hotel to get peace of mind and concentrate on our work which we came for. But instead these things occupies our mind and we loose Focus to work efficiently. I recommend no Business Traveler should book this Hotel and no family person should come here only to embarrass your wife and children about the compromises. I say that even if the booking portal says that this hotel is worth 6500 rupee a night ! Trust me it only gives negative utility even if you have paid 1100 rupee a night !
Worst of all OYO hotels, very unhygienic rooms as well as dining area. The bedsheets and pillow covers were used once. The floor of the room appeared to have not been cleaned for ages. The tiolet was very dirty and unkept.
The room service is very quick and the staff is prompt. Breakfast is quite good. Also the price is very very good. Booked through OYO and OYO actually rocks. Rooms is also very neet & clean & good for solo & family for stay..
I went there for business trip, check in was fast. The Location was good, close to paradise circle. Staff was very helpful and the Rooms were neat, Spacious and clean. Buffet breakfast was served quality was okay. All room are centrally air conditioned.
I felt like reduce my 2 days' stay to one day only and find some other accommodation by myself. The service is pathetic, actually no service at all. No room service even though a decorated menu is placed in the room, not even tea coffee. For asking for plates also you need to follow up 3-4 times. Breakfast rule - you cannot have more than one omlette! One of my colleagues asked for another, they said only one per person is allowed. Such a ridiculous thing while the rates are no cheap.
Would recommend to all not to stay here if you have choice.