Writing this on my last morning at this fabulous hotel, from the moment we checked in we been spoilt with the service from all the staff. Everyone is so friendly and always have time to say hello. The hotel is spotlessly clean I did not see any rubbish, full bins for the entire week if our stay. Out hotel room was excellent agin it's was cleaned to a high standard, the bed was huge and very comfortable.food at this hotel is fantastic from the restaurant to the poolside snack bar, the choice of food was very good and catered for all tastes. The 2 large pools and sun lounges was spotlessly clean again, bar staff/and waiters would come round regularly to offer any type of drinks. This is one hotel that my wife and I would return too.
Thanks to all the staff at the hotel for making our holiday 1 to rember. Thanks again.
My husband and I just got back after two glorious week's at this perfect resort! We have been to many places around the world, but all to often something is missing, not at this fantastic hotel it has everything! I will start with food the head chef negha (please forgive me if the spelling is wrong) this gentleman is second to none we ate something different every night and always delicious thank you chef all the other chef's they couldn't do enough for you! The restaurant immaculate clean and the waiter's very professional and attentive at the same time Sami restaurant manager and his waiter's Mustafa and Ali to name but a few had us in stitches with Egyptian sense of humour but professionalism always come first! The room's were so light the bed's very comfortable shower's powerful lovely after a long day in the sun! Tea and coffee facilities and soft drinks in the fridge topped up every morning and the room's were kept spotless!, The bar staff in all the bars again first rate some a little shy but by the end of the first week so chatty! We spent most of our time on the hotel's private beach kept so tidy and the boy's down there were just there everyday to make sure your holiday needs were met! Ashamed to say the young man who served us drinks through out the day we didn't get his name he was our hero, the drinks just kept on coming he knew what we drank and never let us go thirsty, thank you! Thanks to all the staff see you 2020!!!
Wow I have just returned from one of the best holidays I have ever had, everybody from the reception staff to the cleaning staff went out of their way to make this the perfect hotel, the food is the best food I have ever had in Egypt the chefs are brilliant if there is nothing that you fancy from the vast array of food on offer then they will cook what ever you fancy, the pool area is spotless with loads of comfy sunbeds and the pool boys are always smiling and cracking jokes, the waiters are great always ready with a drink of whatever you want, Moustafa is realy funny he always had a magic trick to show us they didn't always work but they were still funny, the food in the snack bar is fantastic and Muhammad is just crackers we didn't stop laughing at him, the reps are always on hand Izzy and Mark did a fantastic job around the pool, The customer service girls Sophia and Christina are always on hand with tips, advice or just a general chat, Negah ( I think that's how you spell it) is just a wonderful man and a brilliant chef he is always available for advice on certain foods and will even give you the recipe if you ask, the cleaners always leave your room spotless, smelling nice and the fridge well stocked, the staff at reception are really friendly and nothing is too much trouble, I am sad to say that I am back home in the cold and rain but we will be going back soon.
Wow had a totally awesome and totally relaxed stay. From the welcome drink on arrival to sandwiches waiting in our excellent spacious room.every member of staff has a warm welcoming smile and greeting the staff take care of everything and I do mean everything. Yes the drink may not be to our standards but all are very palatable and I have had much much worse in Egypt the food is always fresh and tasty and varied the restaurants we used were excellent the onsite culinarium was awesome as was the Asian off site . We even had a street festival for Halloween and even the drinks on the street were all inclusive. In fact the biggest compliment i can give is im already booking for next year. So if your booked to go please do not worry as EVERYTHING is superb. Yes the entertainment is a low standard, but the staff and hotel are brilliant if you want a quiet, stressless, relaxed, chilled holiday this is for you. Plenty of sunbeds and pool towels supplied. Lots of extra little touches like slippers and dressing gown In your room to little arrival and departure gifts THANK YOU to everyone at TUI SENSIMAR HAKADI GARDENS
I must say this was the best holiday i ever had. I work in the service industry and I work long hours so this make me appreciate more the effort All these guys go to to make your holiday as specail and as relaxing as possible. the attention to detail was outstanding. the Chief was always visable if you needed to chat to him n looking after all your needs.
All the guys at the pool bar work exceptionally hard catering for our every need. ahmen makes the best cocktails. mohammed and abdul were fantastic and very attentive making sure we had everything we needed.
our room was stunning. and the lovely man who cleaned our room work very hard to make sure we had everything we needed.
We are planning to return to this peace of paradice in February.
even down to the big bosses thanking us for chooseing the hotel and waving us off. lovely touch you will see us soon......