Do not stay here. We stayed here on Labor Day, and someone came in our room when we sleeping and stole our jewelry including my engagement ring. I filed a police report and filed a compliant with hotel and the hotel tried to imply it was our fault and we must have left our door open. This place is not safe!!!! We were in the room when this happen. Do not stay here. I have filed a compliant with the corporate office but we have not heard back from them.
We had an enjoyable visit to AC. The hotel staff was very accommodating, the room very clean. My only complaint was the view of the parking lot. Also I stayed the Marriott in Annopolis, MD and they had the absolute best bath products. Other than that I would have given them 5 stars
As a Rewards Member with Marriott, I have come to expect a high level of service. This particular Courtyard is located one block off the boardwalk and Resorts Hotel and Casino. The room was immaculate, the beds so very comfortable, and we heard no noise whatsoever. There is no true onsite parking. It is valet parking for $20/day. However, you can self park at the lot directly across from the lobby entrance for $15/day. You can see your vehicle and it is perfectly safe. There is a nice gentleman, Willie, who tends the lot during the day. Courtyard no longer offers complimentary breakfast. They do provide coffee and in room coffee maker, as well as, a nice sized mini fridge. The Fuji water is not free. You will be charged $5 for a small bottle if you use it. There is a small cafe of sorts in the lobby where a limited breakfast menu is provided at cost. Go up to the boardwalk and grab breajfast at a restaurant or casino. Our one issue with this visit, as Rewards Members, we can request checkin and checkout an hour earlier and later. We called at least 4 times to verify early checkin, only to arrive and be told our room would not be ready for an hour.
Check in was quite fast. There are no free parking and that’s not surprising. There are metered and slot parkings near by which would save you small $. Room was decent, staffs are good, and the location is just a few blocks from the boardwalk. Gym was good size which could be bigger. Overall, great location and good average hotel. The view from the window was gorgeous and was so amazing at night.
The ‘beach block” is really seedy walking to the boardwalk and that is in broad daylight. Taxied back after dark from a concert at the Hard Rock. There is not key access to the floors which is problematic in that it should be much more secure.
The a/c was not on in the hallways of the floors. Money saving measure? Unacceptable. Carpets are desperate to be cleaned.
Front desk, valet and bistro employees are very nice. Beds are comfortable and the actual room had working a/c.