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All You Need to Know About the Pool
at The Venice Raytour Hotel Shenzhen

Pool & Beach (19)
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Guests1 room, 2 adults, 0 children
US$ 191
US$ 144
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Free cancellation until 23/04/21
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Pool review highlights
... a number of restaurants for meals or snacks and the outdoor pool is very inviting! The bar is very popular right now! There...
... bathtub which was part of our room. The venue reserved the pool deck for 30 of our guests under the giant pool canopy. We...
... Room was very nice along with a really excellent swimming pool. Guest service was ok room service good with western food ...

Reviews that mention pool

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Donna C wrote a review Aug 2020
Shenzhen, China153 contributions17 helpful votes
+1
This property is in an amazing Shenzhen location: across the street from Windows of the World and a short distance from Happy Valley! The staff are very friendly and helpful! There are a number of restaurants for meals or snacks and the outdoor pool is very inviting! The bar is very popular right now! There are private rooms, great for social distancing from strangers as well as the walk up bar! This property is great for families as well!
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from venice raytour hotel, 客户服务/前台 at The Venice Raytour Hotel Shenzhen
Responded 19 Aug 2020
Dear guests: It is an honor for us to receive your affirmation! In the future, we will persevere, continuously improve, and strive to do better. We will also look forward to providing you with better service next time, and you are welcome to visit the Shenzhen Venice Raytour Hotel again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TheSacrilicious wrote a review Dec 2019
Shenzhen, China224 contributions72 helpful votes
+1
We chose to have our wedding reception at V-club @ Venice Raytour hotel. We are so so happy we did.

The hotel accommodation was absolutely perfect. Big spacious room with views over Window of the World out across SZ Bay. It kinda makes you feel like you are based in Paris with the 🗼 Eiffel Tower replica. The bed was soooo comfortable and we loved a nice soak in the bathtub which was part of our room.

The venue reserved the pool deck for 30 of our guests under the giant pool canopy. We loved the views and being near the water was really nice. We ordered an assortment of meat, fish, chicken and vegetarian dishes which were given excellent feedback from our guests. The bar staff could have been a little faster but I understand the time taken to make a cocktail.

The staff were very helpful and discreet and weren't at all obtrusive. They helped bring out the food quickly and efficiently.

We were blown away but the incredible choices at the breakfast buffet the next morning. It is absolutely amazing what they have on offer.

We had the most amazing stay at the Venice Raytour and could not speak more highly of the place. We cannot wait to come back and stay again.

💟💟💟💟💟😁
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from raytourhotelv, 業者 at The Venice Raytour Hotel Shenzhen
Responded 16 Dec 2019
Dear guest:thank you very much for your comment, we are glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, we wish you a happy life.The Venice Raytour Hotel Shenzhen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
perry p wrote a review Nov 2019
Rayong, Thailand78 contributions58 helpful votes
Very nice hotel booked two deluxe rooms here for an event. Location is perfect we took the train from the airport to the hotel so location is excellent. Room was very nice along with a really excellent swimming pool. Guest service was ok room service good with western food Breakfast buffet was excellent however if you don't get breakfast with your room you do get harassed to pay while you eat that's why only 4 star. The v bar was good and gym spa seemed very nice. I would stay here again.
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from raytourhotelv, 業者 at The Venice Raytour Hotel Shenzhen
Responded 17 Nov 2019
Dear guest, thank you very much for your comment, we are glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, we wish you a happy life. The Venice Raytour Hotel Shenzhen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arnout_Debbie wrote a review Oct 2019
Brussels, Belgium49 contributions23 helpful votes
Great staff and spacious rooms. Extremely comfortable beds with choice of pillows. Extensive, good quality breakfast. Nice pool (in- and outside) with a decent fitness room. Ideally located for visiting Window of the World, Happy Valley or Splendid China Folk Village. Everything else is just a couple of subway stops away.
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Date of stay: October 2019Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from raytourhotelv, 業者 at The Venice Raytour Hotel Shenzhen
Responded 31 Oct 2019
Dear guest, thank you very much for your comment, we are glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, we wish you a happy life. The Venice Raytour Hotel Shenzhen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
svdholst wrote a review Oct 2019
Amsterdam, The Netherlands20 contributions4 helpful votes
A night at the Venice Raytour hotel in Shenzen.

The hotel is ideally located next to the metro station and very close to all local attractions and sightseeing places. Also a large shopping mall across the street with a variety of nice shops and great restaurants.

But, about the hotel. It is a 5 star rated property, which it deserves, service wise but, renovation and refurbishment is needed, which they are currently doing step by step.

The Venetian theme of the hotel is shown throughout the property from arrival on and gives it an overall nice touch.

A warm and kind welcome when entering the hotel. Directly my compliments for this very friendly doorlady/concierge Crystal, who was helpful and very kind/guedt minded several times during our stay. Thank you Crystal, seems it is about time you should be promoted!

A smooth check in from another very professional receptionist, Zoey, who also spoke English very well.

Since this was a trip for us because of a special occasion we received an upgrade to a superior room on the 14th floor with a great view and nice balcony overlooking Windows of the world. (Recommended to visit Windows of the world in the evening time, after 19:30 entrance fee is 100 RMB in stead of 220 RMB offering an amazing show!)

The Wellnes area of the hotel is wonderful and the pool area is great! Free use for hotel guests. Luxury locker/changing rooms. Clean showers, free towels and slippers. Make sure to bring s swimming cap, otherwise you will not be allowed to enter the pool. The life guards have some spare ones and are very strict.

After relaxing at the pool area and getting back to our room we found some issues we were not really happy about in our room, especially the cleanliness of the carpet in the room. Front Office was aware about this situation and moved us without any problems to another, even better, room!!! 😀 Problem solved for us, we were happy, but,
To my opinion, a 5 star hotel may not let this happen. Sometimes you just need to replace a filthy stained carpet when cleaning it does not do it anymore.

Rooms are well equipped and bedding is good. I very much liked the a la carte pillow option in the room. A small display with mini pillows to choose from. Housekeeping will then bring your preferred and selected pillow. Massage chair was a nice gadget, but is at charge via an App to use. Large tv flat screens with a hughe variety of (international) tv channels.

Bathroom great. Nice walk in rain shower. Good amenities, fresh white towels, bathrobes and slippers and a selection of guest supplies like toothbrush, combe etc. Well presented and complete.

When adding breakfast upon arrival a small discount applys for pre booking. It's a full buffet breakfast with a large western and Asian variety of choices. In Euro about 17,50. For that amount you may expect perhaps some better coffee and fresh juices. But, all in all not too bad but not sure if it was value for money. Also here all staff members were welcoming, kind, helpful and friendly. The young European Chef, preparing freshly fried eggs and ommelets was kind professional and made great eggs!

So yes we enjoyed our stay a lot. Some points of improvement regarding renovation and refurbishment but all in all overall it is a 5 star worthy hotel looking at the total product, service, facilities and the staff. All staff members are friendly, helpful and service minded. Also the housekeeping ladies on the guest floors greeted us friendly when walking by noticing us and paying attention to the guests.

Thank you Vanice Raytour Shenzhen for a fantastic stay. Will recommend your hotel highly and stay again on a future Shenzhen visit.

Best regards Stephan.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from raytourhotelv, 業者 at The Venice Raytour Hotel Shenzhen
Responded 11 Oct 2019
Dear guest, thank you very much for your comment, we are glad that you are satisfied with our hotel, we hope to provide you with better service in the future, and look forward to your visit again, we wish you a happy life. The Venice Raytour Hotel Shenzhen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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