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All You Need to Know About the Rooms
at Jood Palace Hotel Dubai

Room/Suite (434)
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Guests1 room, 2 adults, 0 children
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
... up. The next morning we discovered we were given a single room, not a double, as booked and paid for. We were given more...
Have been staying here for over 10years. The services have gone down from the days of Taj. Towels torn and old. No face towels, ju...
... . Old croissants. I hated them. The two good points are: Room Size and Location. The hotel need serious refurbishment. ...
Most popular question about the rooms
... before 2 years in your hotel with my family We are planning to take in April twins room but now I see more comments about Rooms bad smell. Pls let me know if this problem...
Mar 2019 |
Dear Mr. Mohd Ali, Please inform us ahead of time of your room requirement(non-smoking room or a smoking room) so we can...
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Reviews that mention rooms

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Jan M wrote a review Mar 2020
Pacific Coast Australia, Australia40 contributions59 helpful votes
This is a lovely hotel with an old world feel. Staff are also very friendly. We only had one night before we embarked on a cruise. We had been booked in for some months and arrived around 9.30 pm. It wasn't until we showered and tried to use the facilities that we discovered we only had one towel, the TV did not work, and nor did the air conditioning. Having travelled for a day and a half we were too tired to follow up. The next morning we discovered we were given a single room, not a double, as booked and paid for. We were given more towels but it really was too late by then. Sad.
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Date of stay: March 2020
Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from joodpalacehoteldubai, Manager at Jood Palace Hotel Dubai
Responded 25 Mar 2020
Dear Jan M, Warm greetings! Thank you for your recent stay at Jood Palace Hotel, Dubai and thank you for your feedback. We apologies for the inattentiveness of our staff on your requests. I have discussed these with the staff to ensure a more enjoyable stay for future guests. We are very happy to hear that you enjoyed your stay with us and your valuable comments will drive us to excel more in providing excellent service to our valued guests like you. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, JOOD Palace Hotel, Dubai Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OLUWOLE A wrote a review Jan 2020
Houston, Texas64 contributions24 helpful votes
Have been staying here for over 10years. The services have gone down from the days of Taj. Towels torn and old. No face towels, just bath towels. Breakfast boring. Not properly set. Food cold, though set on warmers, had to ask food be microwaved. I think i have to move on. Not coming back.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from joodpalacehoteldubai, Manager at Jood Palace Hotel Dubai
Responded 26 Jan 2020
Dear Oadeba, Warm greetings! Thank you for your recent stay at Jood Palace Hotel, Dubai and thank you for your feedback. We are sorry for all the inconvenience this may have caused. Please trust that the voice of our guests is highly important to us since this will help improve our services. Rest assured that all your comments regarding our hotel have been noted and we will personally call the attention of the associates concerned. We will take necessary action to ensure that all you have experienced during the visit will be sorted out at the earliest. Sincerely, JOOD Palace Hotel, Dubai Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hakimy3 wrote a review Nov 2019
Stanley, United Kingdom5 contributions1 helpful vote
On arrival we asked to pay extra for tourists fees while I booked all charges paid, then 300 dhs blocked from credit card as a deposit so I won't run away from them.
Awful breakfast, no variety, same food everyday , the waiters just tired and overworked, no smile all grumpy. You got to ask for food when they run out there is no one to check. Also second lots coming not fresh . Old croissants. I hated them.

The two good points are: Room Size and Location.

The hotel need serious refurbishment. It's old looking room with old 32 inch TV from samsung first made maybe 20 years ago.
The pictures on the walls so weird. Not sure who's choice that could be.
I don't know who give them 5 Star its diffinatly below 3 stars for me .
A big disappointment. I do not recommend this hotel to any of my friends and family. I rather chose crown plaza , alghurair which are in real fact 5 star with 5 star services .
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 Helpful vote
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Response from joodpalacehoteldubai, Manager at Jood Palace Hotel Dubai
Responded 27 Nov 2019
Dear Hakimy3, Warm greetings! Thank you for your recent stay at Jood Palace Hotel, Dubai and thank you for your feedback. I am sorry to hear that you were not satisfied with the operations. As a valued guest, I appreciate your honest feedback. However, please be informed that the Tourism Dirham fee is a fee implemented by the government and to be paid upon check-in and the deposit is required during the check-in. I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. It is our goal to restore your confidence in our company by solving this problem and preventing it from happening again. Sincerely, JOOD Palace Hotel, Dubai Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
joycetotheworldd wrote a review Nov 2019
Dubai, United Arab Emirates42 contributions19 helpful votes
Two of my friends are coming to dubai so I booked a 2 br apartment here to we can spend some quality time. Me and my friend checked in first and I was asked how many are we in total, I told the not so friendly staff that we are total of four like I declared in the booking but the two will come late, right away the staff said "no parties allowed". I didn't say we are going to have a party yet it seems like he assumed right away. So I let that go and proceeded to our room. Since we booked an apartment, we assumed that there will be kitchen stuffs like pans, plates etc. We brought food so we wanna heat it up but no microwave and a decent pan to use aside from the small old casserole. The kitchen is dirty so as the plates, glasses, spoon and fork (like there were never used and wash for such a long time, dusty). Also the beds and pillows are all worn out, not comfortable to sleep on. So two of my friends came and they went straight to went to your room". So i told them we are four like I said when we checked in, again they reminded me that we cannot accept anymore visitors since we are already 4! Like seriously?? even visitors? I mean, we are not expecting any visitors but hello??? all hotels allows visitors. They totally ruined our mood. We just had dinner and slept there cause we paid for it, but we didn't bother using their amenities because we are all annoyed. I stayed in so many hotels here in dubai and I must say, this is the worst experience I had, never again.
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 Helpful votes
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Response from joodpalacehoteldubai, Manager at Jood Palace Hotel Dubai
Responded 13 Nov 2019
Dear Joycetotheworldd, Warm greetings! Thank you for your recent stay at Jood Palace Hotel, Dubai and thank you for your feedback. We are sorry for all the inconvenience this may have caused. Please be informed that it is the hotel's strict policy that Guest is not allowed inside the room as we have to ensure the safety of our guests. With regards to the Kitchen facilities, Microwave oven and cutleries are all available and if you may require additional we are happy to provide the same. Please trust that the voice of our guests is highly important to us since this will help improve our services. We will take the necessary action to ensure that all you have experienced during the visit will be sorted out at the earliest. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, JOOD Palace Hotel, Dubai Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alfy357 wrote a review Oct 2019
Cairo, Egypt27 contributions5 helpful votes
+1
It is a nice hotel, located meters from the metro station "EL Reka", cool pool and jacousy, it is located at the top roof so it is very nice to enjoy the scenery while you stay in the pool ;)
i didn't have time to go to the gym but it looked ok.
breakfast is good and nice. the room is equipped with boiler, tea and coffee as well as mini bar. spacious room with shower and sink.
staff is very friendly and helpful, reception was very nice and professional.
plenty of supermarkets in the area with almost everything you need to eat or drink
If you don't like the smell of indian incense, you will not be happy, after all it is an indian name so indian style should be applied :)
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Date of stay: August 2019Trip type: Travelled on business
Room Tip: choose a room in a higher floor for better view
Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from joodpalacehoteldubai, Manager at Jood Palace Hotel Dubai
Responded 26 Oct 2019
Dear Alfy357, Warm greetings! Thank you for your recent stay at Jood Palace Hotel, Dubai and thank you for your feedback. We are very happy to hear that you enjoyed your stay with us and your valuable comments will drive us to excel more in providing excellent service to our valued guests like you. Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future. Sincerely, JOOD Palace Hotel, Dubai Management Team
Read more
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Previous

Questions & answers about the rooms

Mar 2019 |
Dear Mr. Mohd Ali, Please inform us ahead of time of your room requirement(non-smoking room or a smoking room) so we can block the room prior to arrival to avoid any inconvenience. thank you
0 votes
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Feb 2019 |
Dear Mr. Ice, Greetings from Jood Palace Hotel, Dubai Yes, it's because of the Smoking/Non-Smoking Room. Therefore, upon making the reservation, kindly indicate your room preference for us to block the room accordingly. We are currently offering Buffet Lunch at al Waha Restaurant and Theme Nights Dinner from Monday - Friday. (different charges applicable) Thank you, Jood Palace Hotel, Dubai
1 vote
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Jan 2019 |
Hi Mr. Puneet, we do have Ambassador Suite that will be suitable for your requirement. In-Room Massage is not possible, however, we have Joodspa in the hotel.
2 votes
Jun 2018 |
Hi Lynda, Our Ambassador Suite has its own Sauna and Jacuzzi inside the room, complimentary pickup, and drop-off to the Airport, exclusive breakfast and afternoon tea at the Club Lounge. Please send us an email to know more about our facilities. Thank you!
1 vote
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Sep 2017 |
Hi,we suggest for you to book 2 units of 2 Bedroom Apartment since our 3 Bedroom Apartment accommodates 6 adults only.
1 vote
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