Booking and check-in process was smooth and fast. Staff was very helpful, including finding addresses in Tel Aviv, finding parking near the hotel (it has an arrangement with a park garage two minutes from the hotel). There was a happy hour with delicious snacks and wine, and the breakfast was - typically Israeli - outstanding. The hotel's special feature is its support of artists who exhibit in all public accessible spaces of the hotel, quite intriguing. The hotel is off the busy Ben-Yehuda street, easy to miss when you walk by. Three minutes walking from the main Tel Aviv beach, though you have to cross two busy streets to get there. We had a basic room that was completely renovated and had all the necessities (fridge, safe, coffee machine, etc.), its window faced the backyard, so it was relatively quiet. I would not recommend it for folks used for large lobbies, valet parking, a drive-way to the hotel, etc. However, the hotel has a very substantial gym and spa (which we did not have time to try out). It will be closed for a few months for renovations.
Just mid range hotel. Good location, the room was quite clean.
But it isn’t a special boutique hotel at all, just a regular mid class hotel with quite small rooms.
Not at all what I was looking for or expecting.
I am truly mystified by the mostly four and five star reviews for this hotel. I've read through all of them, and it appears that a lot of people gave high marks for the location, the breakfast and the staff. The location is good. Right on Ben Yehuda street within a short walking distance to Carmel market and the waterfront. The breakfast is sufficient but not particularly interesting or varied. And the staff is good. They will always try to accommodate your needs. And the happy hour is a nice touch. These are pluses at the Artplus Hotel.
But there are plenty of minusses to mention. First, the place is in dire need of a major renovation. I understand that the hotel is being closed for that purpose. The rooms are hopelessly small and some of them are in unacceptably poor condition. The hallways are narrow. The walls look dirty and the carpets are stained or faded. The place looks more like a hostel or backpacker's lodging rather than a hotel. Artplus bills itself as a "boutique" hotel, but don't let that moniker fool you. It is not what most people understand boutique to mean. And sadly, there is not much art. Nothing hanging on the walls in the rooms. Just bare white walls and windows with sad Whitewood blinds and white vinyl shades. No curtains or drapes.
There is plenty of street noise on Ben Yehuda, so if you opt to stay here, be sure to ask for a room in the back. Of course, that may not spare you the noise of the ubiquitous construction in the area. Earplugs and an eyeshade will serve you well. Also, if comfortable bedding is important to you, forget about it. What Artplus uses for mattresses looks and feels like the throwaway of a college dorm. Bring your own pillow unless you are into neck pain.
I noticed that the hotel often responds to online reviews from guests, highlighting positive remarks but saying very little to address the negative ones. I've tried to be fair with this review, recognizing that there are plusses and minusses for this hotel, although in my opinion,the plusses are outweighed by the minusses at this time. Artplus has the potential to be the boutique hotel it strives to be, but it's not there yet.
everything was right at the beginning : we were given a recently renovated room, which was really nice. but we arrived on the Thursday, the room got cleaned on Friday morning, then NOTHING on Saturday and Sunday Each time ! had to explain why... and had to go and ask for fresh towels at the reception desk,
all we had when I explained what was going on, was a plain --- errrr, we're sorry ! we'll report it to the manager
whom we never saw, while I was expecting someone to rush and present apologies and send a charwoman at the last minute to mend their dues..
of course, we paid the full price (with an extra on Sunday), though it seems to me that cleaning is an essential part of the service you pay for ????????
or am I wrong ?
rooftop is average, obviously needing renovation
breakfast is not varied, may be copious, but if it is tasteless, what can yu say and do ?
happy hour is less than average : wines slightly substandard, and the little munchies you nibble at are plain and tasteless
מלון נעים עם תמורה טובה למחיר. ארוחת בוקר טובה וחדר מרווח. המיקום של המלון מצוין, דקה מהחוף, 10 דקות מהסנטר, 10 דקות משוק הכרמל
Nice hotel with a good value for the money. Good breakfast and spacious . room
Excellent location, close to all major highlights on Tel Aviv