Located in a busy area surrounded by many restaurants and within easy walking distance to the beach. The hotel staff were friendly and available to help and give assistance if required. The rooms are modern and well serviced. Breakfast is adequate but nothing more while the dining room is much smaller than it appears to be in the photographs on the website. The same can be said about the roof top area and the pool. I would consider staying here again. The rooms are value for the price paid.
Perfect location - a few mins by the beach and the same for some great bars and restaurants. Entrance felt a bit tricky to see at first. Reception staff were very friendly but with some difficulties in English as the majority of the guests/tourists in Nha Trang seem to be Russian, not that it mattered to us.. We got help for booking train tickets (only cash though..). Asked for a late check-out, got it for half of the room charge which was okay. Used the laundry services - happy with it (plus they had 25% discount on it). Quite noisy everywhere which was a shame really. The room we had was without a window but that didn't bother us - it was spacious enough with good lighting. Bathroom was functional and okay size. Breakfast was good, though nothing special. Nice views though from the restaurant :) Pool area was somewhat disappointing as the pool pics advertised are not at all up-to-date. You could see the beach at some certain angles, yes, but was just expecting much more (plus cold water..). All in all we had a great time in Nha Trang, so we're pleased with our stay at the end of the day. And Loved the honeymoon-welcoming on the bed and the complimentary wine :) Thank you for the attention to detail with that :)
We had send an email a few days before arrival to ask if we could check in early but did not receive any respons. We arrived by nightbus(which was horrible) from Hoi An at 6 am. At the reception we asked to check in early but that was not possible. We could leave our bags at the hotel en went to the beach to sleep.
After 2 pm we checked in, the room was nice! A large bed and a fine bathroom. We had a room on the 9th floor where we experienced just a few noises during the night.
The pictures of the pool look nicer than reality. The view from the pool is largely of a new hotel that is being built. There were some noises from construction but that didn't annoy us.
The breakfast was fine. Omelets and egges were fried on the spot and we had a lot of other choices for things to eat. Not everything tasted good though. I recommend to choose familiar dishes.
Overall we had a good stay at the hotel although the price might be a bit to high.
I stayed here with my boyfriend for 3 nights. Our greeting at the hotel was okay, we were shown to and around the room by a friendly man who we often saw out ground of the hotel. The reception staff were unfriendly and unhelpful and spoke little English. The area and hotel largely cater to Russian tourists and little English was spoken.
On our first night we received a call from reception at 1:30am asking if we wanted a wake up call at 7am the following morning. We had been fast asleep and I tried to call reception back but there was no number for reception on any of the documents in the room. We complained the next morning (with difficulty as the staff can’t speak English) and had no response or apology.
We wanted a taxi to vinpearl (a theme park resort) and despite this being a huge attraction in Nha Trang the reception staff could not understand what we were saying. We tried to ask for pool towels and explain that the safe in our room was broken but we were given blank looks in response. Out of everywhere we’ve stayed in Vietnam (we have been here for 3 weeks travelling the country) the staff were the most unfriendly and un-accommodating.
The rooms themselves were fairly nice and the pool was definitely not as nice as advertised, and was ruined by the sight and noise of construction surrounding the hotel.
Breakfast was poor and not worth the money. If possible to book without it, I’d recommend doing so.
Room and breakfast was good, however, some of the receptionists were not very helpful and refused to assist with booking a train to Ho Chi Minh. The reception is open to the street noise and if you are lucky enough to have a room on the second or third floor you are unlikely to get a decent sleep, ask for fourth floor or above. Overall not a bad stay.