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All You Need to Know About the Rooms
at The Costa Nha Trang Residences

Room/Suite (108)
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Guests1 room, 2 adults, 0 children
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Room review highlights
We've stayed The Costa Residences for 2 night. My room was impressive with great sea view and 2 separate bed rooms. Receptionist...
... at the center of the busiest street of Nha Trang city. The room is clean and the location is great. Staffs are friendly. The...
... ticked all the boxes....great value, beautiful modern suites with everything you could possibly need, gorgeous pool,...
Most popular question about the rooms
Does the 2 bedroom executive suite have an in-room safe to store valuables? Thanks.
yes, sure. It's very safe to store your valuable things.
Featured room amenities
Suites
We were lucky to be upgraded to one of the executive suites and are very impressive.
Kitchenette
Room was clean, spacious and contained a kitchenette if you wanted to make your own meals.
Room service
Room service changed towels every day.
See all room amenities (44)

Reviews that mention rooms

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We've stayed The Costa Residences for 2 night. My room was impressive with great sea view and 2 separate bed rooms. Receptionist very friendly and helpful, they provide d good service with enthusiasm whenever we asked. Highly recommended this hotel, good place to stay.
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Date of stay: October 2019
Room Tip: sea view, nice room
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Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
It locates at the center of the busiest street of Nha Trang city.
The room is clean and the location is great. Staffs are friendly. The room has kitchen, oven, washing machine,... It's a great place for family. The pool is a bit small.
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Date of stay: June 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
After arriving at a hotel nearby to discover the pool was being renovated and it did not meet our expectations, we set off on foot to find somewhere else to stay....The Costa definitely ticked all the boxes....great value, beautiful modern suites with everything you could possibly need, gorgeous pool, stunning beach view, with furnished balcony, friendly, attentive staff, central location....this place has it all. An added bonus was it was not over run with buses of tourists. It felt like home but with a modern, upmarket feel, without the price tag to match. We had a lovely two bedroom unit (which appeared hard to find in the area). If you are staying in Nha Trang, look no further...The Costa is the only place to stay. 🤩
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
+1
Our 2 night stay at The Costa Nha Trang was the worst part of our holiday. Pictures are misleading, the rooms look nothing like the photos don’t waste your money here.

When we got to our room we were so shocked at the difference between the room and the false advertising they have online. The furniture was old and dated, the bedsheets were stained, everything in the kitchen was old and dirty, and the bathroom smelt like sewage. There was no phone to call the front desk only a phone number to text the staff that checked us in, when I asked him why the room was different to photos he kept apologising and said he only had one other room which would’ve been the same “design”.

Housekeeping came once to clean, the 2nd day we were still sleeping so we asked them to come back in a hour but they never came back. The bed felt so dirty my partner woke up with rashes and bite marks all over his face and body. We did not sleep well at all during our entire stay here.

No fresh towels, housekeeping just cleaned the floor and tidy up the balcony. They do have a washing machine which is nice but the clothes line is on the balcony next to the air conditioning unit, so if you’d like to dry your clothes you can do so with the hot air coming out of the dusty air con. There was also an old pram and some dirty towels hanging on the balcony which made us think someone actually lives in this apartment and gets out when they get bookings (if I wanted an Airbnb I would’ve booked one which would’ve been cleaner and a lot cheaper than what we paid).
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from thecostanhatrang, Người quản lý at The Costa Nha Trang Residences
Responded 3 days ago
Dear Lisa,

Warm greetings from The Costa Nha Trang Residences!

Thank you for taking your time to share your experiences about your accommodation in Nha Trang. We are really sorry to learn your unpleasant takeaway experience at our place.

Please be informed that there are some apartments in our building being operated by individual landlords who have bought one or several units from our owning company. And their disposition of our building name and images at times mislead customers. Your reservation was likely made through one of those channels.

Unfortunely the abuse of the a few cost both of our property and customers. We have been trying our best to avoid such unfair reoccurence, we meanwhile trust you would find it fair enough to remove your review form our Trip Advisor page. Thank you very much indeed.

We look forward to welcoming you and your family to The Costa Nha Trang Residences as our guests, and ensure you in advance of our best care and attention.

Sincerely yours,
Luong Trac Duc (Mr.)

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
My husband, my daughter and I had stayed at this hotel previously in Nov-Dec 2018 for 3 weeks, service was impressive and we enjoyed it, so we chose this place again for our stay in Aug 2019, for 2 weeks. However, service this time was appalling. We had removed the "do not disturb" sign from our door, and the staff did not bother coming to check or clean our room at all until asked. This was very disappointing as we have paid a lot of money for the room and got absolutely no service or maintenance at all. Secondly, during our checkout on Aug 15 11AM, the woman wearing glasses at the reception was extremely rude and accused my husband for opening a water bottle in the fridge when we did not. She had wasted our time for over 20 minutes and humiliated my husband in front of all the staff and asked them to go upstairs into the room and check whether he had opened any other bottles. Why would we lie about a water bottle which costs 20 or 30 cents? Absolutely disrespectful behaviour considering we have been loyal customers to this hotel. Lastly, while we were waiting for the taxi, another staff very rudely walked around us and did not even bother to greet or acknowledge us. She even rudely tried to intrude and inspect us acting like we stole something. I am extremely disappointed at the behaviour of staff and the terrible service at this hotel. I think the managers need to do a better job at training their staff or getting better ones. This is not a 5-star service hotel at all, more like 2-stars I would say. We will not be coming back at all.
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Date of stay: August 2019
Value
Location
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from thecostanhatrang, Người quản lý at The Costa Nha Trang Residences
Responded 1 week ago
Dear Ms. Catherine Nguyen,
Warmest greetings from The Costa Nha Trang!
Thank you for taking the time to share your feedback, we appreciate all reviews and use these to improve our product and services. We do apologize that we did not meet your expectation on our services, as an organization we appreciate and understand that every guest has different requirements and at times we fail to make everyone happy, which occurs across all industries. We are very happy that you love our location and had good experiences in 2018. We do hope that in spite of this stay dissatisfaction being not up to the mark we get, we would have you stay with us again to show you the better sides of The Costa Nha Trang Residences and bring you a memorable stay for the right reasons.
Sincerely yours,

Luong Trac Duc (Mr.)
Genearl Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

Does the 2 bedroom executive suite have an in-room safe to store valuables? Thanks.
yes, sure. It's very safe to store your valuable things.
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Thank you for your question. The room with 2 queen bed is possible for 4 people. Should you need any further information, please do not hesitate to contact me. Thank you and best regards,
0 votes
Hi again, I went outside to check, so I have to revise what I posted earlier. The Costa is built on a diagonal such that half of all rooms face the beach and half do not. The Sheraton is next to the Intercontenental on the other side, whereas the Havana is one of the hotels next to the Costa. The Havana also seems to have a rooftop restaurant. One thing I forgot to mention: the public sidewalks on either side of the Tran Phu - the main drag - have a lot of loose tiles and potholes and can be dangerous if you are not paying attention. I fell badly after stumbling over a loose tile while admiring the scenery. Once again, this is not the fault of the Costa, but of the municipality of Nha Trang.
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Dear Rusmah, Thank you for choosing The Costa Nha Trang for your stay.We do not provide self-drive car rental. Werecommend this address that you can contact directly for renting a car Mr. Đời 093 586 99 19. Best Regards, The Costa Nha Trang team
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What is the actual difference from classic two bedroom suite and two bed room suite?
Dear Kathryntgl, Greetings from sunny Nha Trang! Thank you for asking us Regarding your question, I would like to give you the below information: - Classic Two Bedroom Suite: 100 - 105sqm, 2 bedrooms, 1 bathroom. - Two Bedroom Suite: 135-155sqm, 2 bedrooms, 2 bathrooms. If you would like any further information, please don't hesitate to contact me. Best Regards, The Costa Nha Trang
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